Istanbul, TR

Sura Hagia Sophia Hotel

Divanyolu Cd. Alemdar Mah.

5 stars · Guest score 8.8/10

About this hotel

Luxurious Ottoman-Style Architecture and Peaceful Botanic Garden Sura Hagia Sophia Hotel, located in Sultanahmet, features traditional Ottoman-style architecture, an outdoor swimming pool, and a serene botanic garden with various flower species. Enjoy the tranquil ambiance and beautiful surroundings during your stay. Comfortable and Well-Equipped Rooms Experience a calm and quiet atmosphere in soundproof rooms equipped with modern amenities such as air conditioning, LCD TV, and a fully stocked minibar. The private bathrooms come with complimentary toiletries and slippers, ensuring a comfortable stay. Gourmet Dining and Relaxation Options Indulge in a rich buffet breakfast and savor Ottoman cuisine at Deraliye Restaurant. Unwind with a cup of coffee in the peaceful garden or at Khaldi Café. Pamper yourself at the spa facilities with Turkish bath and massage sessions, or stay active at the fully-equipped fitness center. Experience luxury and relaxation at Sura Hagia Sophia Hotel. Book your stay now for an unforgettable experience.

Highlights

Nearby Attractions & Vibe

Sura Hagia Sophia sits in Sultanahmet, within short walks to Hagia Sophia, Basilica Cistern, Blue Mosque, Topkapi Palace, and Grand Bazaar.

Service & Comfort

Guest sentiment highlights friendly, helpful staff and a calm, well-equipped stay with soundproof rooms and modern amenities.

Distinctive Amenities & Dining

Enjoy gourmet dining at Deraliye Restaurant, a serene botanic garden setting, and spa options to unwind after exploring Istanbul.

Facilities

  • Parking
  • Free Parking
  • Swimming pool
  • Valet parking
  • Private parking
  • Outdoor pool
  • Outdoor pool - seasonal
All 105 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Business center
  • Heating
  • Family rooms
  • Garden
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Airport shuttle
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Tour desk
  • Soundproof rooms
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Car hire
  • Sauna
  • Dry cleaning
  • Massage services
  • Spa/wellness center
  • Barber/beauty shop
  • Babysitting/child services
  • Hammam
  • Non-smoking throughout
  • Private check-in/check-out
  • Daily housekeeping
  • Designated smoking area
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Concierge service
  • Special diet menus - on request
  • Wheelchair accessible
  • Kid meals
  • Snack bar
  • Lockers
  • Public transport tickets
  • Kid-friendly buffet
  • Open-air bath
  • Public Bath
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Wine/champagne
  • Sun umbrellas
  • Airport drop off
  • Airport pick up
  • Coffee Shop on site
  • Fruits
  • Spa/wellness center services
  • Steam room
  • Beauty Services
  • Fitness/spa locker rooms
  • Manicure
  • Pedicure
  • Hair Salon Services
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Thermometers for guests provided by property
  • Key card access
  • Mobile app for room service
  • Cooking class

Check-in & checkout

Check-in
02:00 PM
Check-out
12:00 PM

What's nearby

  • Hagia Sophia (Ayasofya)0.1 km
  • Sultan Ahmed Mosque (Blue Mosque)0.2 km
  • Topkapi Palace0.5 km
  • Basilica Cistern (Yerebatan Sarnıcı)0.1 km
  • Istanbul Archaeology Museums0.4 km
  • Grand Bazaar (Kapalıçarşı)1.0 km
  • Spice Bazaar (Mısır Çarşısı)1.1 km
  • Galata Tower2.5 km
  • Istanbul Airport (IST)35 km
  • Sirkeci / Marmaray (rail/metro hub)0.9 km

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.8

    Some reviews mention issues with cleanliness, specifically that the family rooms were in the basement with a bad smell.

  • Service9.2

    Numerous mentions of helpful and friendly staff, particularly Meryem, who received high praise.

  • Location9.3

    Multiple reviews highlight the excellent location, easily accessible on foot.

  • Room Quality8.7

    Rooms are described as comfortable, clean, and of high standard.

  • Amenities8.8

    Facilities such as breakfast and services are generally rated positively.

  • Value for Money8.7

    General sentiment reflects a fair value for the quality of services provided.

  • Food and Beverage9.3

    Food quality is repeatedly praised, with mentions of good breakfasts and beverages.

  • Overall Experience8.7

    Overall sentiment indicates a very positive hotel experience despite minor issues.

Guest reviews

Just to say, we had an amazing stay at the Sura Hagia Sofia hotel. In total, we booked five rooms as we travelled back from Madina. As soon as we arrived at the reception, a gentleman name by the name of Nader Muradi helped us a lot and the check-in was smooth. They try to genuinely help you as much as possible by accommodating you in the appropriate rooms. I would recommend this hotel to anyone who wanted to stay here. The staff and the service is very professional.

Just to say, we had an amazing stay at the Sura Hagia Sofia hotel. In total, we booked five rooms as we travelled back from Madina. As soon as we arrived at the reception, a gentleman name by the name of Nader Muradi helped us a lot and the check-in was smooth. They try to genuinely help you as much as possible by accommodating you in the appropriate rooms. I would recommend this hotel to anyone who wanted to stay here. The staff and the service is very professional.

Mohammed Sajad · 10/10

Property is in a good location

Property is in a good location

Aamna · 10/10

An Unforgettable Stay—Ask for Warisha Ziya! We had an absolutely wonderful stay at the Sura Hagia Sophia Hotel. The location, amenities, and overall experience were fantastic, but what truly made our trip unforgettable was the outstanding service. A special, heartfelt thank you goes to Warisha Ziya. From the moment we arrived, she was there to help us with absolutely anything we needed. Warisha went above and beyond to ensure our comfort, providing incredible assistance with a warm smile and professional attitude. It is rare to find someone so genuinely dedicated to hospitality. If you are planning a stay here, you are in great hands—especially if you have the pleasure of being assisted by Warisha. We highly recommend this hotel and cannot wait to return!

An Unforgettable Stay—Ask for Warisha Ziya! We had an absolutely wonderful stay at the Sura Hagia Sophia Hotel. The location, amenities, and overall experience were fantastic, but what truly made our trip unforgettable was the outstanding service. A special, heartfelt thank you goes to Warisha Ziya. From the moment we arrived, she was there to help us with absolutely anything we needed. Warisha went above and beyond to ensure our comfort, providing incredible assistance with a warm smile and professional attitude. It is rare to find someone so genuinely dedicated to hospitality. If you are planning a stay here, you are in great hands—especially if you have the pleasure of being assisted by Warisha. We highly recommend this hotel and cannot wait to return!

Giannis · 10/10

ekrem the great vale and hassan best service i like them

ekrem the great vale and hassan best service i like them

Sanchit · 10/10
emmanuel · 4/10

Ambiente curato e la colazione

Ambiente curato e la colazione

Ho dovuto attendere più di un’ora prima che la mia camera fosse pronta portandomi da una stanza all’altra pensando fosse pronta per poi cambiarmi totalmente stanza. Sicuramente lo staff non ha un buon livello di comunicazione tra loro altrimenti non mi facevano andare in su e in giù per tutto l’albergo per posizionarmi alla hall con un tè. Nel frattempo il sole se n’è andato e il bagno in piscina me lo sono goduto il giusto. Diciamo che non mi aspetto una cosa del genere da un albergo di questo tipo visto che erano già le tre del pomeriggio. In tutto ciò non avevano visto neanche la prenotazione quindi tutto un programma…

Veronica · 8/10
Egle · 10/10

The location is exceptionally convenient, with easy access to all local amenities. Warisha Ziya, Nadir and Arif were particularly welcoming and helpful throughout our stay. Their warm smiles, courteous manner and genuine hospitality made my family feel truly welcome and valued. Their professionalism and willingness to assist made our experience all the more enjoyable and memorable.

The location is exceptionally convenient, with easy access to all local amenities. Warisha Ziya, Nadir and Arif were particularly welcoming and helpful throughout our stay. Their warm smiles, courteous manner and genuine hospitality made my family feel truly welcome and valued. Their professionalism and willingness to assist made our experience all the more enjoyable and memorable.

Unfortunately, there were several aspects of our stay that fell short of expectations. The swimming pool was inaccessible due to weather conditions, which was disappointing. More concerning, however, was the conduct of certain staff members, whose communication and customer service skills require improvement. On several occasions, staff spoke over guests rather than listening attentively, and their manner was unnecessarily abrasive and dismissive. Furthermore, despite having booked accommodation that included breakfast, this was not recognised upon arrival, resulting in additional breakfast charges. I was also required to pay for a room upgrade, adding further unexpected costs to our stay. Finally, the additional beds provided were unsuitable for adults, raising concerns about the adequacy of the sleeping arrangements. While there were positive aspects to our stay, these issues detracted from the overall experience. Greater attention to customer service, booking accuracy and room suitability would significantly improve the experience for future guests.

Mohammed · 7/10