Palermo, IT

Palazzo Sant'Agostino

Via Sant'Agostino, 174

4 stars · Guest score 9.4/10

About this hotel

City-Central Location Located in the heart of Palermo, B&B Sant'Agostino offers a prime spot just a short distance from the Cathedral and the beautiful seafront. The convenience of exploring the city is right at your doorstep. Charming Accommodations Step into our air-conditioned rooms adorned with exposed-beam ceilings and classic furnishings. Each room is equipped with a flat-screen TV and a private bathroom featuring modern amenities like a hairdryer and complimentary toiletries. Scenic Terrace and Delicious Breakfast Relax and enjoy stunning city views from our furnished terrace or start your day with a traditional Italian breakfast of croissants and cappuccino. Need something savory? Just ask, and we'll cater to your preferences. Ready to experience the charm of B&B Sant'Agostino? Book now for a memorable stay in Palermo!

Highlights

Location and Vibe

In Palermo’s historic core, Palazzo Sant’Agostino puts you within easy reach of the Cathedral and the seafront, with a charming old-city atmosphere.

Service & Comfort

Guest reviews praise exceptionally helpful staff and clean, well-maintained rooms for a relaxing stay.

Distinctive Amenities & Dining

Enjoy breakfast on the terrace with city views and relax in rooms with modern conveniences like air conditioning and private bathrooms.

Facilities

  • Parking
  • Accessible parking
  • Parking garage
All 54 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Heating
  • Terrace
  • Family rooms
  • Garden
  • Pets allowed
  • Lift / Elevator
  • Luggage storage
  • Express check-in/check-out
  • Cycling
  • Tour desk
  • Diving
  • Non-smoking throughout
  • Private check-in/check-out
  • Daily housekeeping
  • Shared lounge/TV area
  • Board games/puzzles
  • Shuttle service (additional charge)
  • Concierge service
  • Outdoor furniture
  • Wine/champagne
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Physical distancing in dining areas
  • Key access
  • Food delivered to guest room
  • CCTV outside property
  • Process in place to check health of guests
  • Walking tours
  • Bike tours
  • Tour/class on local culture
  • Broadcast Live sport events
  • Temporary art galleries
  • Cooking class

Check-in & checkout

Check-in
02:00 PM – 10:00 PM
Check-out
10:30 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness9.6

    Multiple reviews explicitly note clean, well-maintained rooms and fresh linen (e.g. 'Rena och välstädade rum', 'czysto w pokoju'), indicating very positive cleanliness.

  • Service9.8

    Service is repeatedly praised as exceptionally helpful and friendly from booking to departure (many mentions of helpful reception staff, personalised tips and flexible assistance).

  • Location9.6

    Frequently described as centrally located in the heart of the old city and within walking distance of attractions; one note about driving/parking difficulty is the main drawback.

  • Room Quality8.8

    Rooms are generally praised as beautiful, spacious and charming, but specific negatives appear (a king studio described as dark and very small, and isolated reports of AC problems and many stairs), so slightly lower.

  • Amenities9.0

    Good amenities noted (breakfast terrace/garden, functioning AC in many rooms, elevator exists), though there are occasional AC issues and no practical on-site parking for cars.

  • Value for Money9.4

    Standard quality for this hotel tier

  • Food and Beverage9.5

    Breakfast is frequently praised as excellent with fresh fruit/vegetables and good coffee; one review mentioned average/dry scrambled eggs, but overall very positive.

  • Overall Experience9.5

    Overall sentiment across reviews is highly positive (words like 'perfect', 'fantastic', 'will be back', 'highly recommended'), reflecting a very strong overall experience despite a few minor issues.

Guest reviews

Desidero ringraziare di cuore Palazzo Sant’Agostino per aver reso il mio compleanno un’occasione davvero speciale, regalandoci un soggiorno memorabile, ricco di emozioni e momenti preziosi. La genuina ed elegante accoglienza di Fanny, unita alla raggiante gentilezza di Serena, ha reso il nostro pernottamento ancora più speciale, facendoci sentire accolti con calore, cura e autentica attenzione. Sono proprio questi dettagli, insieme alla bellezza del luogo e alla qualità dell’ospitalità, a trasformare un semplice soggiorno in un ricordo da custodire nel cuore. Grazie di cuore per aver contribuito a rendere il mio compleanno così bello e indimenticabile. Torneremo sicuramente, con immenso piacere! ❤️ Beatrice

Desidero ringraziare di cuore Palazzo Sant’Agostino per aver reso il mio compleanno un’occasione davvero speciale, regalandoci un soggiorno memorabile, ricco di emozioni e momenti preziosi. La genuina ed elegante accoglienza di Fanny, unita alla raggiante gentilezza di Serena, ha reso il nostro pernottamento ancora più speciale, facendoci sentire accolti con calore, cura e autentica attenzione. Sono proprio questi dettagli, insieme alla bellezza del luogo e alla qualità dell’ospitalità, a trasformare un semplice soggiorno in un ricordo da custodire nel cuore. Grazie di cuore per aver contribuito a rendere il mio compleanno così bello e indimenticabile. Torneremo sicuramente, con immenso piacere! ❤️ Beatrice

Pieraccini · 10/10
Maksim · 10/10
Samir · 8/10

Breakfast was delicious and plenty of options to choose from in a relaxed and beautifully appointed dining area. You could sit outside too which was lovely. The breakfast staff were excellent and would quickly help you with anything you asked for.

Breakfast was delicious and plenty of options to choose from in a relaxed and beautifully appointed dining area. You could sit outside too which was lovely. The breakfast staff were excellent and would quickly help you with anything you asked for.

Perhaps a few more breakfast cereals and fruits to go with them as I love a fruit salad with my granola.

Ian · 9/10

Emplacement parfait pour visiter Palerme à pieds et à deux pas d’un marché très vivant où faire quelques achats avant de rentrer! Personnel d’une rare amabilité et empressé à fournir des adresses et des conseils de visites.

Emplacement parfait pour visiter Palerme à pieds et à deux pas d’un marché très vivant où faire quelques achats avant de rentrer! Personnel d’une rare amabilité et empressé à fournir des adresses et des conseils de visites.

Rien à part un peu de bruit mais dû à des clients bruyants sur une terrasse.

Jerome · 9/10

Die Besitzerin und das Personal waren extrem nett und zuvorkommend. Haben proaktiv total viele Tipps gegeben. Die Lage war ausgezeichnet, alles in Fußweite erreichbar. Das Frühstück war ok, viel Auswahl, aber wenig gesundes.

Die Besitzerin und das Personal waren extrem nett und zuvorkommend. Haben proaktiv total viele Tipps gegeben. Die Lage war ausgezeichnet, alles in Fußweite erreichbar. Das Frühstück war ok, viel Auswahl, aber wenig gesundes.

Das Hotel ist leider extrem hellhörig. Wir hatten das Zimmer unter der Terrasse. Man hörte jeden Schritte und wenn ein Stuhl über die Terrasse geschobdn wurde war das unglaublich laut. Ebenso hörte man andere Gäste genauso wie Nachbarn und die Straße.

Jasmin · 7/10
Kristina · 4/10

bellissimo contesto

bellissimo contesto

l

Alessandra · 10/10