Nearby Attractions
Punta Cana’s Arena Gorda–Macao area puts you close to resort facilities while offering convenient access to on-site water-park and outdoor pools.
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Punta Cana, DO
Bahia Principe Explore Turquesa - Hyatt Inclusive Collection - All Inclusive
Carr. El Macao - Arena Gorda
5 stars · Guest score 8.1/10
About this hotel
Water-Park, Restaurant, and Outdoor Pool Bahia Principe Grand Turquesa - All Inclusive offers a fun-filled stay with its exciting water-park, delicious restaurant, and refreshing outdoor pool. Fully Fitted Suites with Luxurious Amenities Indulge in comfort with air conditioning, a balcony, and a terrace in the fully fitted suites. Enjoy additional amenities such as a hot tub, cable TV, safe, and minibar for a relaxing stay. Abundance of Activities and Facilities From a tennis court and fitness center to a games room, the hotel offers a variety of facilities. Guests can also enjoy activities like cycling, diving, and windsurfing. Free parking and WiFi add to the convenience. Escape to Bahia Principe Grand Turquesa - All Inclusive for a memorable and enjoyable vacation experience.
Highlights
Guest Comfort
Dedicated staff across activities and recreation help guests enjoy a lively stay, with catering to families and groups amid comfortable suites.
Distinctive Amenities
Water-park fun, on-site restaurant options, and outdoor pools define the resort experience within Bahia Principe Grand Turquesa - All Inclusive.
Facilities
- Swimming pool
- Outdoor pool
- Pool with view
- Pool bar
- Plunge pool
- Swimming pool toys
- Kids' pool
- Fence around pool
All 135 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Terrace
- Family rooms
- Garden
- Laundry
- Luggage storage
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Tennis court
- Hot tub/Jacuzzi
- Car hire
- Children's playground
- Canoeing
- Sauna
- Dry cleaning
- Breakfast in the room
- Diving
- Massage services
- Windsurfing
- Games room
- Snorkelling
- Spa/wellness center
- Barber/beauty shop
- Table tennis
- Currency exchange
- Mini golf
- Babysitting/child services
- Solarium
- Darts
- Chapel/shrine
- Karaoke
- Casino
- Sun terrace
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Shared lounge/TV area
- Board games/puzzles
- Shuttle service (additional charge)
- Concierge service
- Special diet menus - on request
- Allergy-free room
- Kid meals
- Snack bar
- Kids' outdoor play equipment
- Water park
- ATM/cash machine on site
- Lockers
- Water sport facilities on site
- Indoor play area
- Kid-friendly buffet
- Evening entertainment
- Baby safety gates
- Open-air bath
- Public Bath
- Kids' club
- Nightclub/DJ
- Entertainment staff
- Water slide
- Outdoor furniture
- Sun loungers or beach chairs
- Picnic area
- Wine/champagne
- Sun umbrellas
- Airport drop off
- Airport pick up
- Coffee Shop on site
- Fruits
- Shallow end
- Spa/wellness center services
- Beauty Services
- Badminton equipment
- Fitness/spa locker rooms
- Yoga classes
- Tennis equipment
- Manicure
- Pedicure
- Fitness classes
- Hair Salon Services
- Beach
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Security alarm
- Key card access
- Mobile app for room service
- Live music/performance
- Themed dinner nights
- Broadcast Live sport events
- Aerobics
- Bingo
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness6.0
Multiple reviews report dirty rooms and housekeeping failures (habitación sucia, no hacían bien la limpieza) and sightings of cockroaches; cleanliness is below expectations.
- Service9.5
Mixed reports: some guests call staff 'amazing' and praise recreation staff, while others report front-desk sales pressure, ignored children and understaffing; overall guest-facing staff (especially activity/recreation teams) are frequently praised.
- Location10.0
Guests note convenience ('Todo cerca') and easy access to hotel facilities; proximity is a strong positive despite beach maintenance/sargassum issues.
- Room Quality6.0
Multiple room problems reported: wrong/rollaway beds, broken fridge/shower/air conditioning, balcony lock issues and infestations (cucarachas); room quality needs improvement.
- Amenities10.0
Pools and on-site activities are repeatedly praised (large pools, kid-friendly night activities, good amenities and facilities to navigate the resort), though there are complaints about limited sunbeds/shade and an unsupervised beach.
- Value for Money6.0
Several guests describe the hotel as 'extremely overpriced' compared to past stays and feel the experience did not match the cost.
- Food and Beverage7.3
Frequent complaints about repetitive snacks/breakfast, inconsistent restaurant offerings, slow replenishment and some items not fresh; coffee machines and some beach restaurants were reported problematic.
- Overall Experience10.0
Experiences vary widely: many guests enjoy pools, activities and proximity and report a very positive stay; others had serious issues with rooms, food and service. For guests prioritizing amenities and family activities the overall experience can be excellent.