Fortaleza Suites

About this hotel

Convenient Amenities Make the most of your stay at Fortaleza Suites with complimentary wireless internet access and a vending machine at your disposal. Featured Amenities Experience a seamless stay with complimentary wired internet access, express check-out, and a 24-hour front desk to cater to all your needs. Individually Decorated Guestrooms Feel right at home in one of the 14 uniquely styled guestrooms, where complimentary wireless internet and cable programming ensure your comfort and entertainment. With Fortaleza Suites centrally located in San Juan, explore nearby attractions such as Plaza de Colon and Pier 1, just steps away. Book now and indulge in a memorable stay!

Highlights

Facilities

• Offsite parking discounted rates available

Check-in & checkout

Check-in

03:00 PM

Check-out

11:00 AM

Minimum Spring Break check-in age is 18 years old

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Front desk staff will greet guests on arrival at the property.

House rules

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness8.6

  The early cleaning starting at 7 AM disturbed guests. Otherwise, it was a clean space.

• Service9.2

  Staff was friendly and accommodating, with quick check-in and check-out.

• Location9.2

  Perfect location for walking distance to attractions in Old San Juan.

• Room Quality8.8

  Rooms were beautiful and spacious, above expectations for a suite.

• Amenities8.7

  Basic amenities, though some were lacking like paper towels.

• Value for Money8.7

  The hotel offers a good experience for its price, but needs additional conveniences.

• Food and Beverage8.2

  Coffee was available but lacked some essential items.

• Overall Experience9.0

  Overall a beautiful place to stay, despite minor inconveniences.

Guest reviews

Close to downtown, clean and nice building

Close to downtown, clean and nice building

A hidden gem

A hidden gem

Quiet and a great central location. Very attentive staff

Quiet and a great central location. Very attentive staff

Very clean, very nice people everything is within walking distance

Very clean, very nice people everything is within walking distance

Right in the heart of Old San Juan. Super cozy and comfortable. Slept amazing! Would stay again in the future!

Right in the heart of Old San Juan. Super cozy and comfortable. Slept amazing! Would stay again in the future!

Great place to stay in Old San Juan.

Great place to stay in Old San Juan.

We stayed only one night. The space was super comfortable with a large bedroom, two beds, dining area, kitchen (did not use), bathroom, and small balcony overlooking Calle Fortaleza. The noise from across the bar was very loud until curfew. At that time, the business closed its doors and we didn’t hear the karaoke going on after that. Prior to that though, it was super loud. The most cost-effective parking is a bit of a walk. It’s best to leave someone at the door of the hotel with your luggage and keep driving because you cannot park on these narrow, one-way streets. We managed to park just some 100-200 ft from the entrance of the hotel in an alley and were able to unload our car comfortably but I cannot recommend anyone to do that. The unit had a/c. The walk up to the unit was with a flight of stairs. I’m unsure if they had an elevator. They have a very cozy lounge (sitting area) on the first floor. The attendant at the front desk was less than friendly, but this seems to be a common theme in the metro areas of PR. Service simply sucks. This is also likely because of the type of people that were visiting at the same time I was. It was “Bad Bunny” time and the crowds were loud, unfriendly to others, focused on taking selfies, looking like anime characters, etc.., so I assume that’s hard to deal with as a business.

We stayed only one night. The space was super comfortable with a large bedroom, two beds, dining area, kitchen (did not use), bathroom, and small balcony overlooking Calle Fortaleza. The noise from across the bar was very loud until curfew. At that time, the business closed its doors and we didn’t hear the karaoke going on after that. Prior to that though, it was super loud. The most cost-effective parking is a bit of a walk. It’s best to leave someone at the door of the hotel with your luggage and keep driving because you cannot park on these narrow, one-way streets. We managed to park just some 100-200 ft from the entrance of the hotel in an alley and were able to unload our car comfortably but I cannot recommend anyone to do that. The unit had a/c. The walk up to the unit was with a flight of stairs. I’m unsure if they had an elevator. They have a very cozy lounge (sitting area) on the first floor. The attendant at the front desk was less than friendly, but this seems to be a common theme in the metro areas of PR. Service simply sucks. This is also likely because of the type of people that were visiting at the same time I was. It was “Bad Bunny” time and the crowds were loud, unfriendly to others, focused on taking selfies, looking like anime characters, etc.., so I assume that’s hard to deal with as a business.

Property was nice with good security measures set in place. We did find some trash left behind from my guess, the previous stay which raised a flag. After turning on the AC units in the room, I noticed what look like mold in the AC units which was a pretty big concern that I brought up to the front desk. Besides those things, everything else was pleasant.

Property was nice with good security measures set in place. We did find some trash left behind from my guess, the previous stay which raised a flag. After turning on the AC units in the room, I noticed what look like mold in the AC units which was a pretty big concern that I brought up to the front desk. Besides those things, everything else was pleasant.