Puerto Princesa City, PH

Citadel Bed and Breakfast

BM Road, Barangay San Manuel

2 stars · Guest score 8.2/10

About this hotel

Luxurious Rooms with Garden Views Indulge in our air-conditioned rooms featuring a flat-screen TV, refrigerator, and a private balcony with serene garden views. Enjoy the convenience of free Wi-Fi and complimentary toiletries during your stay. Convenient Location and Amenities Located just 1.8 km from Robinsons Mall, Citadel Bed and Breakfast offers free private parking and an outdoor swimming pool. Explore BM Beach with a short 10-minute walk or reach Puerto Princesa Airport in 15 minutes by car. Benefit from our 24-hour front desk and airport shuttle service. Delightful Dining Options Savor a variety of local and Western dishes at our on-site restaurant or opt for breakfast in the comfort of your room. Unwind in our garden area or take a refreshing dip in the pool for a truly relaxing experience. Book your stay at Citadel Bed and Breakfast now for a memorable and rejuvenating getaway.

Highlights

Prime Location

Just a short walk to BM Beach and close to Robinsons Mall, offering easy access to shopping, dining, and local attractions.

Guest Comfort

Enjoy air-conditioned rooms with garden views, free Wi-Fi, and a 24-hour front desk for a seamless and relaxing stay.

Dining & Amenities

Savor local and Western dishes at our on-site restaurant or unwind in the garden and pool area.

Facilities

  • Parking
  • Free Parking
  • Swimming pool
  • Private parking
  • Outdoor pool
  • Accessible parking
  • Parking garage
  • Pool bar
  • Swimming pool toys
All 74 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • Restaurant
  • Family rooms
  • BBQ facilities
  • Luggage storage
  • Express check-in/check-out
  • Airport shuttle
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Tour desk
  • Ironing service
  • Car hire
  • Massage services
  • Packed lunches
  • Spa/wellness center
  • Darts
  • Sun terrace
  • Designated smoking area
  • Airport shuttle (additional charge)
  • Board games/puzzles
  • Shuttle service (additional charge)
  • Minimarket on site
  • Concierge service
  • Special diet menus - on request
  • Snack bar
  • Public transport tickets
  • Sun loungers or beach chairs
  • Picnic area
  • Wine/champagne
  • Airport drop off
  • Airport pick up
  • Fruits
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Physical distancing in dining areas
  • Key access
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Screens / Barriers between staff and guests for safety
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Breakfast takeaway containers
  • Happy hour

Check-in & checkout

Check-in
02:00 PM – 11:00 PM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.3

    Concerns were raised about the cleanliness of the restroom.

  • Service9.2

    Staff is described as very friendly and accommodating.

  • Location8.8

    Location is appreciated for its proximity to main areas while being calm.

  • Room Quality8.4

    Rooms are described as lovely, contributing to a positive stay.

  • Amenities8.3

    The pool and general amenities were positively noted.

  • Value for Money8.2

    No specific mention, assumed standard quality for this hotel tier.

  • Food and Beverage7.3

    Issues raised about the breakfast service.

  • Overall Experience8.2

    Positive overall experience despite some minor issues.

Guest reviews

Rich breakfast and meals. The kindness of Diana. The smile and kindness of the staff. Good value for money. Air-conditioned room. Spacious location. Close to the airport. Beautiful pool (well-maintained). Smoking area.

Rich breakfast and meals. The kindness of Diana. The smile and kindness of the staff. Good value for money. Air-conditioned room. Spacious location. Close to the airport. Beautiful pool (well-maintained). Smoking area.

Could be improved: The waiting time between ordering breakfast and service. Maybe a buffet system with coffee, tea, cereals, milk, sugar... or ordering the night before to better organize. To be considered.

Fabrice · 10/10

The location is okay. The staff is nice and approachable, and I understand that because they only do their job (their function and duties). I have staff too at my own resort, so I totally understand them.

The location is okay. The staff is nice and approachable, and I understand that because they only do their job (their function and duties). I have staff too at my own resort, so I totally understand them.

BEWARE OF THIS. FORCING YOU TO PAY AGAIN EVEN IF YOU PAID ALREADY IN ADVANCE! I spoke with the owner personally that night and she insisted that I did not pay online via booking, even though I PAID ALREADY IN ADVANCE via booking.com. The lady owner was FORCING ME TO PAY DOUBLE, so beware of this. Even though I already explained that booking.com does not allow you to PROCEED without paying in ADVANCE online. I am also a resort owner and I have been connecting with booking.com for 14 years, so I know how booking.com works. And that night, she even showed me a FAKE message and said it was from booking.com, but I knew it was not from booking.com because while she showed me that, I already received a message from booking.com stating that they apologized for the owner asking me to pay double. So, as a law student, I have to collect all evidence and I contacted booking.com to report that the owner is forcing me to pay again even though I fully paid in advance. Therefore, the next morning I received a text from the hotel stating that I have to come back because they are going to refund me, because that day during check out they really forced me to pay, and that day I had an appointment that I didn't want to miss, so I PAID again even though I PAID ALREADY IN ADVANCE VIA BOOKING.COM, but before I paid them, I made an agreement that they have to refund me once they see in their account that I paid in advance. SO be CAREFUL guys and FIGHT FOR YOUR RIGHT. Better to report and contact immediately the platform where you booked.

Thelma · 1/10

No presence, arrogant staff.

Laurent · 1/10
Colin · 7/10
Jiri · 9/10

I love the tranquility, the location is a bit out of the center and yet very close to everything. The owner is so friendly, it feels very familiar. Everything you need is there, the pool is cozy. I found it very pleasant.

I love the tranquility, the location is a bit out of the center and yet very close to everything. The owner is so friendly, it feels very familiar. Everything you need is there, the pool is cozy. I found it very pleasant.

Sophie · 10/10

I like people were very nice.

I like people were very nice.

I had a problem with breakfast, there is never anybody, which is very bad.

sanchez · 5/10
Bacabac · 10/10