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San Francisco, US
Europa Hotel
310 Columbus Avenue
1 stars · Guest score 6.2/10
About this hotel
Prime Location in North Beach District Europa Hotel & Hostel is strategically situated in the historic North Beach District, offering easy access to Fisherman's Wharf, Union Square, and the iconic Transamerica Pyramid building. Comfortable Accommodations The guest rooms at Europa Hotel & Hostel are well-equipped with modern amenities including a flat-screen cable TV, refrigerator, microwave, and both private and shared bathrooms, ensuring a comfortable stay for all guests. Vibrant Nightlife and Nearby Attractions Guests can immerse themselves in the vibrant nightlife of North Beach with its array of bars, cafes, clubs, and restaurants. Additionally, Chinatown and Market Street are within walking distance, while a bus stop in front of the property provides convenient access to public transportation. Experience the best of San Francisco at Europa Hotel & Hostel - Book your stay now!
Facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Heating
- Non-smoking throughout
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- 24-hour security
- Security alarm
- Key card access
Check-in & checkout
- Check-in
- 03:00 PM – 11:00 PM
- Check-out
- 11:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness4.0
Reviews indicate that the cleanliness was poor with instances of dirt and bedbugs.
- Service7.5
Staff was friendly and helpful, positive mentions about service.
- Location8.6
Hotel is in a good location close to downtown with access to public transport.
- Room Quality5.0
Rooms differed from pictures; poor mattress quality was mentioned.
- Amenities5.0
Limited amenities; for instance, no parking and other essentials were missing.
- Value for Money7.0
Reasonable price for the location despite cleanliness issues.
- Food and Beverage6.0
No significant mentions; considered standard quality for this hotel tier.
- Overall Experience6.3
Overall mixed sentiments; while some liked the location and price, major cleanliness issues impacted the stay.
Guest reviews
They advertised there’s an elevator but it’s actually non existent
The Mold Crypt of Death Anyone who intends to remain among the living should please read this review carefully. After 24 hours on our feet and more than 12 hours of flying, we finally arrived in South Korea and at this accommodation, full of excitement and anticipation. Communication with the property initially worked wonderfully. Then we received our room key, opened the door and stepped inside. I immediately felt like Indiana Jones entering the Crypt of Death. The bed was dirty, covered in hair and bloodstains. The floor was covered in crumbs and hair. It looked as if nobody had cleaned the place in years. But the worst part was the pungent smell of mold, which immediately crawled straight into my nose hairs and appeared to have a personal mission to kill me. This must be exactly how Indiana Jones felt when he entered the Pharaoh’s burial chamber. Except there was no hidden treasure waiting for us. Death was simply lurking somewhere in the room. The bathroom — a tiny little cabin — was also covered in mold. The smell immediately told you: “Get out of here or you will die. Run, Forrest, run!” I immediately took photos and contacted Booking.com customer service. I was told that someone would get back to me within 24 hours. I thought: “Okay. In 24 hours I’ll be dead, and my corpse will be decomposing in this room.” So, despite already having a phone bill of more than €25, I called Booking.com customer service in Germany. After 15 minutes on hold, I finally got an employee on the phone. He listened to everything, opened a case and explained that he could contact the property and that they would get back to me the following day. Once again, I thought: “By tomorrow, my wife and I will already be dead.” We therefore had no choice but to look for another accommodation. Unfortunately, because of the late hour, immediate check-in was not possible. So we spent the night in the Mold Crypt of Death. There was a fan in the room.
The Mold Crypt of Death Anyone who intends to remain among the living should please read this review carefully. After 24 hours on our feet and more than 12 hours of flying, we finally arrived in South Korea and at this accommodation, full of excitement and anticipation. Communication with the property initially worked wonderfully. Then we received our room key, opened the door and stepped inside. I immediately felt like Indiana Jones entering the Crypt of Death. The bed was dirty, covered in hair and bloodstains. The floor was covered in crumbs and hair. It looked as if nobody had cleaned the place in years. But the worst part was the pungent smell of mold, which immediately crawled straight into my nose hairs and appeared to have a personal mission to kill me. This must be exactly how Indiana Jones felt when he entered the Pharaoh’s burial chamber. Except there was no hidden treasure waiting for us. Death was simply lurking somewhere in the room. The bathroom — a tiny little cabin — was also covered in mold. The smell immediately told you: “Get out of here or you will die. Run, Forrest, run!” I immediately took photos and contacted Booking.com customer service. I was told that someone would get back to me within 24 hours. I thought: “Okay. In 24 hours I’ll be dead, and my corpse will be decomposing in this room.” So, despite already having a phone bill of more than €25, I called Booking.com customer service in Germany. After 15 minutes on hold, I finally got an employee on the phone. He listened to everything, opened a case and explained that he could contact the property and that they would get back to me the following day. Once again, I thought: “By tomorrow, my wife and I will already be dead.” We therefore had no choice but to look for another accommodation. Unfortunately, because of the late hour, immediate check-in was not possible. So we spent the night in the Mold Crypt of Death. There was a fan in the room.
The Mold Crypt of Death Anyone who intends to remain among the living should please read this review carefully. After 24 hours on our feet and more than 12 hours of flying, we finally arrived in South Korea and at this accommodation, full of excitement and anticipation. Communication with the property initially worked wonderfully. Then we received our room key, opened the door and stepped inside. I immediately felt like Indiana Jones entering the Crypt of Death. The bed was dirty, covered in hair and bloodstains. The floor was covered in crumbs and hair. It looked as if nobody had cleaned the place in years. But the worst part was the pungent smell of mold, which immediately crawled straight into my nose hairs and appeared to have a personal mission to kill me. This must be exactly how Indiana Jones felt when he entered the Pharaoh’s burial chamber. Except there was no hidden treasure waiting for us. Death was simply lurking somewhere in the room. The bathroom — a tiny little cabin — was also covered in mold. The smell immediately told you: “Get out of here or you will die. Run, Forrest, run!” I immediately took photos and contacted Booking.com customer service. I was told that someone would get back to me within 24 hours. I thought: “Okay. In 24 hours I’ll be dead, and my corpse will be decomposing in this room.” So, despite already having a phone bill of more than €25, I called Booking.com customer service in Germany. After 15 minutes on hold, I finally got an employee on the phone. He listened to everything, opened a case and explained that he could contact the property and that they would get back to me the following day. Once again, I thought: “By tomorrow, my wife and I will already be dead.” We therefore had no choice but to look for another accommodation. Unfortunately, because of the late hour, immediate check-in was not possible. So we spent the night in the Mold Crypt of Death. There was a fan in the room.
The location was the biggest benefit. I was right between Chinatown and Little Italy, so there was plenty to see and do. Public transportation was very convenient, and parts of downtown were within walking distance.
The location was the biggest benefit. I was right between Chinatown and Little Italy, so there was plenty to see and do. Public transportation was very convenient, and parts of downtown were within walking distance.
I didn't like that the hotel was a two-story walk-up, as I was carrying a heavy suitcase. The bathroom was tiny; a literal water closet with the toilet paper roll dispenser TAPED to the wall. (Apparently it was broken and not properly repaired.) There were no ironing boards or washcloths, and cleaning was only done upon request. My only complaint about the location is that the hotel is right next to a famous "gentlemen's club" and downhill from a busy liquor store, so nights were noisy. Fortunately, I closed my window and blocked out some of the noise, but it usually took hours for things to quiet down. Overall, Europa Hotel was merely a place to lay my head for six days in San Francisco. I've stayed at better hotels in this city for less and enjoyed much better amenities. I got by with this place, but I wouldn't stay here again if I could help it.