Montego Bay, JM

Hyatt Zilara Rose Hall Adults Only - All Inclusive

Rose Hall Road

5 stars · Guest score 8.8/10

About this hotel

Luxurious Accommodation Indulge in a stay at Hyatt Zilara Rose Hall Adults Only - All Inclusive where you can enjoy a TV, air conditioning, and a private bathroom with a hairdryer. Culinary Delights Satisfy your taste buds at Petit Pariz, Flavorz, and Horizonz restaurants offering French cuisine, gourmet buffet, and international dishes. Quench your thirst at Potionz, Islandz, and Shakeriz bars. Relaxation and Convenience Unwind at the outdoor pool or Zen Spa, and take advantage of meeting facilities, airport shuttle, and free parking. Plus, enjoy the beachfront location just 10 km from Montego Bay Airport. Book your luxurious and all-inclusive stay at Hyatt Zilara Rose Hall now!

Highlights

Beachfront Location

Situated just 10 km from Montego Bay Airport, enjoy easy access to local attractions and the vibrant neighborhood vibe.

Premium Guest Comfort

Experience attentive service, air-conditioned rooms, and relaxing amenities like the outdoor pool and Zen Spa for a memorable stay.

Gourmet Dining & Bars

Savor French, international, and buffet cuisines at onsite restaurants, and refresh at stylish bars like Potionz, Islandz, and Shakeriz.

Facilities

  • Parking
  • Swimming pool
  • Outdoor pool
All 69 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Business center
  • Terrace
  • Garden
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Tour desk
  • Golf course
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Tennis court
  • Hot tub/Jacuzzi
  • Sauna
  • Dry cleaning
  • Breakfast in the room
  • Massage services
  • Windsurfing
  • Packed lunches
  • Spa/wellness center
  • Barber/beauty shop
  • Non-smoking throughout
  • Sun terrace
  • Daily housekeeping
  • Beachfront
  • Concierge service
  • Special diet menus - on request
  • Snack bar
  • Water sport facilities on site
  • Private beach area
  • Evening entertainment
  • Adult only
  • Entertainment staff
  • Fitness/spa locker rooms
  • Yoga classes
  • Fitness classes
  • Beach
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Guests can opt-out any cleaning services during stay
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Food delivered to guest room
  • Process in place to check health of guests
  • Screens / Barriers between staff and guests for safety

Check-in & checkout

Check-in
03:00 PM
Check-out
11:00 AM

What's nearby

  • Rose Hall Great House1.2 km
  • Doctor's Cave Beach6.8 km
  • Gloucester Avenue (The Hip Strip)6.9 km
  • Glistening Waters (Luminous Lagoon, Falmouth)20 km
  • Montego Bay Marine Park6.5 km
  • Montego Bay Cruise Terminal (Hip Strip / Cruise Port)7.0 km
  • Rocklands Bird Sanctuary8.0 km
  • Sam Sharpe Square9.5 km
  • Sangster International Airport (MBJ)11 km

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.8

    Standard quality for this hotel tier.

  • Service9.2

    The staff was friendly and very helpful.

  • Location8.8

    Great property with nice views.

  • Room Quality8.2

    Rooms could use some updating.

  • Amenities8.8

    Good amenities overall but some expected improvements.

  • Value for Money8.7

    Overall good value considering the services provided.

  • Food and Beverage8.8

    Food was good, but restaurant variety could improve.

  • Overall Experience9.2

    Many guests had a wonderful overall experience.

Guest reviews

This was absolutely the best experience of my life! It was worth every penny! We had the most phenomenal stay with the best staff and the food was amazing. I would recommend this place a thousand times over!

This was absolutely the best experience of my life! It was worth every penny! We had the most phenomenal stay with the best staff and the food was amazing. I would recommend this place a thousand times over!

judeh500 · 10/10

We normally do not take the time to write a review but this was such an exceptional trip. The first day we arrived we were greeted immediately and taken to the reception area where we were treated 1st class. We asked for an upgrade and the personnel at the counter were extremely accommodating. During the 1st evening we met an employee “Saul” who manages the entertainment. He was so helpful walking us around the property and showing us where the restaurants were located. Throughout the week he helped us with so many things that were not in his job description but his consistent message was he was here to help! He helped make this trip an incredible vacation. We also decided to pay for the Hyatt Club upgrade which we were pleased with. Every morning Wilin, who was actually security, helped us get set up around the pool, again, not his responsibility but he did it with a big smile. Jose the club bartender and Jose the club pool area attendant were also super gracious. We ate at the Club Shutters restaurant several times. Our waiter, Bryon, was exceptional and Chef Enoc even came out to make sure everything was prepared to our liking. The manager also stopped by to check on us. The food was amazing at all the restaurants and so much variety. We always had plenty to choose from. The gym is the best gym we have ever experienced and we travel the world. The gym instructors, Fendi and Jose’ were great! At the pool, Dio and Manuel did a great job with activities in and out of the pool. My favorite activity was the “Make and Take” at 3:30 every day. Leon was great here. I can’t say enough about the staff at this facility. One of the managers upfront walked to the Ziva cafe shop just to get me pistachio ice cream. I insisted I went with her of course. Everyone was so helpful and accommodating. Even Darling, the Rooms Division Manager took time out of her day to see how our trip was going. We could really kick back and relax. We did not have to worry about dinner reservations or anything. We were originally scheduled to stay six nights and we extended to nine. We are already planning to return next year.

We normally do not take the time to write a review but this was such an exceptional trip. The first day we arrived we were greeted immediately and taken to the reception area where we were treated 1st class. We asked for an upgrade and the personnel at the counter were extremely accommodating. During the 1st evening we met an employee “Saul” who manages the entertainment. He was so helpful walking us around the property and showing us where the restaurants were located. Throughout the week he helped us with so many things that were not in his job description but his consistent message was he was here to help! He helped make this trip an incredible vacation. We also decided to pay for the Hyatt Club upgrade which we were pleased with. Every morning Wilin, who was actually security, helped us get set up around the pool, again, not his responsibility but he did it with a big smile. Jose the club bartender and Jose the club pool area attendant were also super gracious. We ate at the Club Shutters restaurant several times. Our waiter, Bryon, was exceptional and Chef Enoc even came out to make sure everything was prepared to our liking. The manager also stopped by to check on us. The food was amazing at all the restaurants and so much variety. We always had plenty to choose from. The gym is the best gym we have ever experienced and we travel the world. The gym instructors, Fendi and Jose’ were great! At the pool, Dio and Manuel did a great job with activities in and out of the pool. My favorite activity was the “Make and Take” at 3:30 every day. Leon was great here. I can’t say enough about the staff at this facility. One of the managers upfront walked to the Ziva cafe shop just to get me pistachio ice cream. I insisted I went with her of course. Everyone was so helpful and accommodating. Even Darling, the Rooms Division Manager took time out of her day to see how our trip was going. We could really kick back and relax. We did not have to worry about dinner reservations or anything. We were originally scheduled to stay six nights and we extended to nine. We are already planning to return next year.

debbiebU4788EK · 10/10

This was my second time staying at this resort. The first time was in 2019 before Covid and the service was top-notch. That was not the case this time around. Everything from service, entertainment to hospitality went downhill. Food was okay, nothing special, staff were not always pleasant. Limited entertainment, after dinner there was nothing to do! I remember in 2019 there were themed shows nightly, and multiple bars in the resort to have a drink or go dancing. I was very, very disappointed with my experience and will not be returning to this resort. The experience was not worth the price.

This was my second time staying at this resort. The first time was in 2019 before Covid and the service was top-notch. That was not the case this time around. Everything from service, entertainment to hospitality went downhill. Food was okay, nothing special, staff were not always pleasant. Limited entertainment, after dinner there was nothing to do! I remember in 2019 there were themed shows nightly, and multiple bars in the resort to have a drink or go dancing. I was very, very disappointed with my experience and will not be returning to this resort. The experience was not worth the price.

903ashap · 2/10

The location of the hotel was great the staff were great and very helpful. I had room service for 2 of my meals because I was tired and found this to be the best choice for me. I had one meal in the restaurant and I got what I requested the Restaurant staff were great including the chef who prepared the meal.

The location of the hotel was great the staff were great and very helpful. I had room service for 2 of my meals because I was tired and found this to be the best choice for me. I had one meal in the restaurant and I got what I requested the Restaurant staff were great including the chef who prepared the meal.

I didn’t like the overall cleanliness of the place. The carpooling in the hallway were not very pleasant. I understand it is difficult in a highly trafficked area to keep the place clean however something can be done about it.

Pauline · 8/10

Our swim-up Double room

Our swim-up Double room

Our room needed to be updated, remodeled would have made the room perfect..

Veda · 9/10
Sabrina · 8/10

Don’t like being scouted for membership.

Ronald · 9/10
Derek · 8/10