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Cairns, AU
Nightcap At Balaclava Hotel
423 Mulgrave Road
4 stars · Guest score 8.5/10
About this hotel
Restaurant, Bar, and Children's Playroom Indulge in delicious meals at Graziers Steakhouse, unwind with a drink at the bar, and let your kids have a blast in the playroom with exciting activities like face painting and PlayStation gaming. Comfortable Rooms with Amenities Relax in air-conditioned rooms equipped with cable TV, a refrigerator, and an electric kettle. Each room features a private bathroom with a hairdryer for your convenience. Convenient Location and Additional Facilities Located just minutes away from Cairns Esplanade, Cairns Central Shopping Centre, and Cairns Convention Centre, our hotel also offers a function room, laundry facilities, and is a short drive from Cairns Airport. Book your stay at Balaclava Hotel Cairns for a memorable and convenient experience.
Facilities
- Parking
- Free Parking
- Private parking
- Accessible parking
- Street parking
All 48 facilities
- WiFi available
- Non-smoking rooms
- Air conditioning
- Restaurant
- Heating
- Family rooms
- Bar
- Fax/photocopying
- Golf course
- Meeting/banquet facilities
- Children's playground
- Billiards
- Non-smoking throughout
- Daily housekeeping
- Designated smoking area
- Kid meals
- ATM/cash machine on site
- Indoor play area
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Broadcast Live sport events
Check-in & checkout
- Check-in
- 02:00 PM – 10:00 PM
- Check-out
- 10:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.0
Some reviews noted grubbiness and stains in rooms.
- Service9.4
Friendly and helpful staff were frequently mentioned.
- Location9.5
Close to bus stops and convenient for amenities.
- Room Quality7.4
Room size and comfort appreciated, but cleanliness issues noted.
- Amenities8.4
Laundry facilities and secure access highlighted, but some amenities lacking.
- Value for Money8.9
Overall seen as a reasonable stay for the price.
- Food and Beverage8.5
Good dining experience and complimentary breakfast noted.
- Overall Experience8.9
Overall satisfaction with stay, despite a few issues.