Convenient Location
Located above Emporium Pluit Mall, offering easy access to Jakarta's attractions and vibrant neighborhood.
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Jakarta, ID
Holiday Inn Express Jakarta Pluit Citygate by IHG
Emporium Pluit Mall 10th Floor
3 stars · Guest score 8.4/10
About this hotel
Smart City Stay in Jakarta Convenient Location Comfortable Rooms and Free Amenities Book now for a convenient and comfortable stay at Holiday Inn Express Jakarta Pluit Citygate, located above Emporium Pluit Mall. Explore Jakarta's attractions easily with free WiFi, on-site facilities, and daily breakfast. Enjoy air-conditioned rooms with modern amenities, a fitness center, and complimentary internet access. Unwind at the Great Room Restaurant for delicious meals. Experience a hassle-free stay with our attentive staff and convenient services.
Highlights
Comfort & Service
Enjoy modern, air-conditioned rooms with complimentary internet and attentive staff dedicated to your comfort.
Dining & Amenities
Unwind at the Great Room Restaurant and take advantage of free WiFi, fitness center, and on-site facilities.
Facilities
- Parking
- Free Parking
- Private parking
All 46 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Business center
- Terrace
- Lift / Elevator
- Laundry
- Luggage storage
- Fax/photocopying
- Facilities for disabled guests
- Meeting/banquet facilities
- Dry cleaning
- Daily housekeeping
- Designated smoking area
- Minimarket on site
- Snack bar
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- Delivered food - securely covered
- Thermometers for guests provided by property
- Breakfast takeaway containers
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 12:00 PM
Accessibility
35.71 accessibility score
- Cane accessible
- Elderly accessible
- Electric wheelchair accessible
- Wheelchair accessible
- Wheelchair and scooter accessible
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.6
Several comments noted issues with cleanliness, particularly presence of small bugs.
- Service9.6
Staff was described as incredibly friendly and welcoming, enhancing the overall stay experience.
- Location8.1
Location is convenient with easy access to public facilities and shopping mall.
- Room Quality8.1
Rooms are comfortable and have good views, but one comment mentioned rooms being small.
- Amenities8.6
Amenities including the mall and golf simulator were appreciated, enhancing guest experience.
- Value for Money8.6
Good balance of price and quality according to several reviews.
- Food and Beverage8.1
Generally positive feedback on food quality, though some items ran out quickly.
- Overall Experience8.6
Overall, guests had a positive experience with noted areas for improvement.
Guest reviews
The breakfast was decent
The breakfast was decent
Too dirty... Do they not clean... Just change the sheets... Why is finding it so complicated... Is it worth the price... I don't even know that
Good generic international hotel with very friendly staff who facilitated me an early check-in. Good panoramic views from the rooms. Has a laundry room which was handy, and is located above a mall with a great food court.
Good generic international hotel with very friendly staff who facilitated me an early check-in. Good panoramic views from the rooms. Has a laundry room which was handy, and is located above a mall with a great food court.
Bad smells and bad service
Good service, comfortable hotel, checked in with Tessa, great service from her
Good service, comfortable hotel, checked in with Tessa, great service from her
First time here, and I was warmly welcomed by Ms. Maria. Friendly service and great experience. I'll definitely come back
First time here, and I was warmly welcomed by Ms. Maria. Friendly service and great experience. I'll definitely come back
We had a nice stay at Holiday Inn Express Pluit. The room was spotless and the breakfast was excellent. As IHG members, we received special treatment such as extended checkout until 2 pm. Linda and Richard particularly went the extra mile to handle our special requests and ensure our stay was comfortable. Will definitely recommend Holiday Inn Express!
We had a nice stay at Holiday Inn Express Pluit. The room was spotless and the breakfast was excellent. As IHG members, we received special treatment such as extended checkout until 2 pm. Linda and Richard particularly went the extra mile to handle our special requests and ensure our stay was comfortable. Will definitely recommend Holiday Inn Express!