Cartagena, CO

Hotel Casa Don Sancho by Mustique

Centro Historico, Cra. 4ta Cll

4 stars

About this hotel

Luxurious Amenities Indulge in the outdoor pool, rooftop terrace, and garden, offering a relaxing ambiance for your stay. Enjoy complimentary wireless internet access and concierge services for a seamless experience. Delightful Dining Options Savor a delectable full breakfast served daily and make use of the convenient room service available during limited hours. The hotel's charming atmosphere enhances every dining moment. Prime Location Located in the heart of Cartagena's Walled City, immerse yourself in the rich culture as you explore nearby attractions such as Cartagena Cathedral and Plaza de Bolívar. The hotel's proximity to key landmarks ensures a memorable visit. Book a stay at Hotel Casa Don Sancho by Mustique for an unforgettable experience in Cartagena!

Highlights

Nearby Attractions & Vibe

In the heart of Cartagena’s Walled City, you’ll explore landmarks like Cartagena Cathedral and Plaza de Bolívar, with a rich cultural atmosphere just steps away.

Service & Comfort

Renowned for friendly, attentive staff and seamless assistance with excursions, reservations, and guest needs for a relaxed stay.

Distinctive Amenities & Dining

Enjoy the outdoor pool, rooftop terrace, and garden, plus a full breakfast and room service during limited hours for a memorable experience.

Facilities

  • Elevator
  • Television in common areas
  • Library
  • Free breakfast
  • Safe-deposit box at front desk
  • Smoke-free property
  • Tours/ticket assistance
  • Rooftop terrace
  • Airport transportation - pickup (surcharge)
  • Free full breakfast
  • Banquet hall
  • Free WiFi
  • 24-hour front desk
  • Terrace
  • Garden
  • Luggage storage
  • Concierge service
  • Wheelchair accessible

Check-in & checkout

Check-in
03:00 PM
Check-out
12:00 PM

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

House rules

Pets

Pets not allowed

General

Individually-wrapped food options are available for dinner

Sustainability Certifications

Property confirms they are implementing guest safety measures

General

Individually-wrapped food options are available for breakfast

General

Individually-wrapped food options are available for lunch

General

Gloves are available to guests

General

Guests are provided with free hand sanitizer

General

Staff temperature checks are conducted regularly

General

Masks are available to guests

General

Individually-wrapped food options are available

General

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

General

Staff wears personal protective equipment

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness9.8

    Standard quality for this hotel tier.

  • Service10.0

    The staff was very friendly and always helped with questions, organizing excursions and restaurant reservations.

  • Location9.7

    Standard quality for this hotel tier.

  • Room Quality9.8

    Standard quality for this hotel tier.

  • Amenities9.7

    Standard quality for this hotel tier.

  • Value for Money9.7

    Standard quality for this hotel tier.

  • Food and Beverage9.7

    Standard quality for this hotel tier.

  • Overall Experience10.0

    A fantastic experience and highly recommended!

Guest reviews

Nos encantaron las instalaciones: todo cuidado en los detalles. El staff fue muy amable y siempre nos resolvió dudas, nos ayudó a organizar excursiones y reservaciones en restaurantes. Una gratisima experiencia y super recomendable! Esthefany y Joana brindaron un excelente servicio!!!

Nos encantaron las instalaciones: todo cuidado en los detalles. El staff fue muy amable y siempre nos resolvió dudas, nos ayudó a organizar excursiones y reservaciones en restaurantes. Una gratisima experiencia y super recomendable! Esthefany y Joana brindaron un excelente servicio!!!

Paola · 10/10

Awesome

Awesome

Regine · 10/10

Everything. View of the sea from the rooftop jacuzzi.

Everything. View of the sea from the rooftop jacuzzi.

cindy · 10/10

The place is beautiful and welcoming, my experience was unbeatable, I can recommend it as one of my best experiences, beautiful and cozy tranquility, Its service is very professional and careful, its employees are super attentive

The place is beautiful and welcoming, my experience was unbeatable, I can recommend it as one of my best experiences, beautiful and cozy tranquility, Its service is very professional and careful, its employees are super attentive

Amado · 10/10

This is my second time staying here. The staff are amazingly kind and helpful. I absolutely love them. The only issue I had this time and it’s more with the way the payment system is run. So I payed them $10000 as I arrived for my three nights. The day we were leaving I had $76 in incidentals to pay. Their cc machine couldn’t connect with my bank so I said you have my card details just charge it when it’s back up. My taxi was outside waiting and I had a flight to catch, they refused to let me leave. Made me feel like they thought I would not pay them the measly $76. Eventually after about half an hour I guess they called the owner who sent me a link to pay online. I don’t blame the staff at all. However the owner needs to change to a better policy as this left a bad taste in my mouth. I still love the place, location, food and above all the staff though.

This is my second time staying here. The staff are amazingly kind and helpful. I absolutely love them. The only issue I had this time and it’s more with the way the payment system is run. So I payed them $10000 as I arrived for my three nights. The day we were leaving I had $76 in incidentals to pay. Their cc machine couldn’t connect with my bank so I said you have my card details just charge it when it’s back up. My taxi was outside waiting and I had a flight to catch, they refused to let me leave. Made me feel like they thought I would not pay them the measly $76. Eventually after about half an hour I guess they called the owner who sent me a link to pay online. I don’t blame the staff at all. However the owner needs to change to a better policy as this left a bad taste in my mouth. I still love the place, location, food and above all the staff though.

Nicole · 8/10

Amazingly beautiful and clean property. We stayed in the superior suite which was very nice. Understand luxury for the price. The staff was professional, courteous and caring. We could not have asked for more. This hotel does not disappoint!

Amazingly beautiful and clean property. We stayed in the superior suite which was very nice. Understand luxury for the price. The staff was professional, courteous and caring. We could not have asked for more. This hotel does not disappoint!

Ana · 10/10

It's a cute boutique hotel. Staff is very professional and friendly. Location is great - quiet street but walking distance to the action. We enjoyed our stay.

It's a cute boutique hotel. Staff is very professional and friendly. Location is great - quiet street but walking distance to the action. We enjoyed our stay.

Lissette Paola · 10/10

Excellent boutique hotel. Very quiet and lovely staff. The hotel felt only for us. Hopefully we stay here again soon!

Excellent boutique hotel. Very quiet and lovely staff. The hotel felt only for us. Hopefully we stay here again soon!

Sergio · 10/10