City Lodge Hotel V&A Waterfront

Cnr Dock And Alfred Roads

4 stars · Guest score 8.1/10

About this hotel

Luxurious Accommodation City Lodge Hotel V&A Waterfront offers air-conditioned rooms with flat-screen TVs and private bathrooms. Enjoy the comfort of a seating area and complimentary toiletries in each room. Relaxing Outdoor Pool Unwind by the outdoor pool while enjoying views of the pool area. Take a refreshing dip after a day of exploring Cape Town's attractions. Convenient Location Located just 6 km from popular spots like Canal Walk and Long Street, with easy access to Kenilworth Race Course. Cape Town International Airport is a short 11 km away. Book your stay at City Lodge Hotel V&A Waterfront for a luxurious and convenient experience in Cape Town.

Facilities

Parking
Free Parking
Swimming pool
Private parking
Outdoor pool
Accessible parking
Heated pool
Plunge pool

All 78 facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
Terrace
Family rooms
Garden
Lift / Elevator
Laundry
Luggage storage
Airport shuttle
Safety deposit box
Bar
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Dry cleaning
Packed lunches
Currency exchange
Non-smoking throughout
Sun terrace
Daily housekeeping
Designated smoking area
Airport shuttle (additional charge)
Shared lounge/TV area
Shuttle service (additional charge)
Concierge service
Special diet menus - on request
Shared kitchen
Vending machine - drinks
Vending machine - snacks
Kid-friendly buffet
Outdoor furniture
Sun loungers or beach chairs
Wine/champagne
Coffee Shop on site
Fruits
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
CCTV in common areas
Process in place to check health of guests
24-hour security
Security alarm
Key card access

Check-in & checkout

Check-in: 02:00 PM – 12:00 AM
Check-out: 11:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness7.8
Generally reported as clean (rooms cleaned daily, facilities described as clean and well maintained) but occasional housekeeping inconsistencies (missing/irregular towel changes) and comments about cold/clammy rooms reduce the score.
Service9.0
Consistently praised across many reviews (amazing, friendly, accommodating staff; helpful with check-in, planning and connecting rooms), giving service a very strong positive rating.
Location8.9
Repeatedly highlighted as excellent and central (near V&A Waterfront, easy to explore the city), though a few guests noted noise issues depending on room placement.
Room Quality7.8
Rooms described as comfy and well-equipped with cosy beds, but some issues reported (cold/clammy in season, design dislikes like twin beds/headboards, occasional TV faults and power outage) lowering the score.
Amenities7.4
Mixed feedback: helpful bar/cafe and well-equipped rooms, but several mentions that the pool is very small (more like a tub) and some inconsistent replenishment of in-room supplies; minor reliability issues with in-room coffee machine.
Value for Money7.9
Many find location and service justify the price, but a few comments mention the hotel is slightly overpriced or basic for the rate, so value is positive but not top-tier.
Food and Beverage7.6
Breakfast is praised in many reviews (good selection, enjoyable), yet some guests reported disappointing pastries (stale/old), limited choices at times, and a slightly chaotic breakfast at peak periods.
Overall Experience8.4
Overall very positive stays cited (friendly staff, great location, comfortable rooms) with occasional negative incidents (noise, power outage, small pool) leading to a strong but not perfect overall rating.