Cape Town, ZA

City Lodge Hotel V&A Waterfront

Cnr Dock And Alfred Roads

4 stars · Guest score 8.1/10

About this hotel

Luxurious Accommodation City Lodge Hotel V&A Waterfront offers air-conditioned rooms with flat-screen TVs and private bathrooms. Enjoy the comfort of a seating area and complimentary toiletries in each room. Relaxing Outdoor Pool Unwind by the outdoor pool while enjoying views of the pool area. Take a refreshing dip after a day of exploring Cape Town's attractions. Convenient Location Located just 6 km from popular spots like Canal Walk and Long Street, with easy access to Kenilworth Race Course. Cape Town International Airport is a short 11 km away. Book your stay at City Lodge Hotel V&A Waterfront for a luxurious and convenient experience in Cape Town.

Highlights

Prime Location

Just 6 km from popular attractions like Canal Walk and Long Street, with quick access to Cape Town International Airport.

Guest Comfort

Enjoy air-conditioned rooms with flat-screen TVs, private bathrooms, and a relaxing seating area for a comfortable stay.

Outdoor Pool & Views

Unwind at the outdoor pool while taking in views of the pool area, perfect after a day exploring Cape Town.

Facilities

  • Parking
  • Free Parking
  • Swimming pool
  • Private parking
  • Outdoor pool
  • Accessible parking
  • Heated pool
  • Plunge pool
All 78 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Business center
  • Heating
  • Terrace
  • Family rooms
  • Garden
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Airport shuttle
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Tour desk
  • Soundproof rooms
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Dry cleaning
  • Packed lunches
  • Currency exchange
  • Non-smoking throughout
  • Sun terrace
  • Daily housekeeping
  • Designated smoking area
  • Airport shuttle (additional charge)
  • Shared lounge/TV area
  • Shuttle service (additional charge)
  • Concierge service
  • Special diet menus - on request
  • Shared kitchen
  • Vending machine - drinks
  • Vending machine - snacks
  • Kid-friendly buffet
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Wine/champagne
  • Coffee Shop on site
  • Fruits
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV in common areas
  • Process in place to check health of guests
  • 24-hour security
  • Security alarm
  • Key card access

Check-in & checkout

Check-in
02:00 PM – 12:00 AM
Check-out
11:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.8

    Generally reported as clean (rooms cleaned daily, facilities described as clean and well maintained) but occasional housekeeping inconsistencies (missing/irregular towel changes) and comments about cold/clammy rooms reduce the score.

  • Service9.0

    Consistently praised across many reviews (amazing, friendly, accommodating staff; helpful with check-in, planning and connecting rooms), giving service a very strong positive rating.

  • Location8.9

    Repeatedly highlighted as excellent and central (near V&A Waterfront, easy to explore the city), though a few guests noted noise issues depending on room placement.

  • Room Quality7.8

    Rooms described as comfy and well-equipped with cosy beds, but some issues reported (cold/clammy in season, design dislikes like twin beds/headboards, occasional TV faults and power outage) lowering the score.

  • Amenities7.4

    Mixed feedback: helpful bar/cafe and well-equipped rooms, but several mentions that the pool is very small (more like a tub) and some inconsistent replenishment of in-room supplies; minor reliability issues with in-room coffee machine.

  • Value for Money7.9

    Many find location and service justify the price, but a few comments mention the hotel is slightly overpriced or basic for the rate, so value is positive but not top-tier.

  • Food and Beverage7.6

    Breakfast is praised in many reviews (good selection, enjoyable), yet some guests reported disappointing pastries (stale/old), limited choices at times, and a slightly chaotic breakfast at peak periods.

  • Overall Experience8.4

    Overall very positive stays cited (friendly staff, great location, comfortable rooms) with occasional negative incidents (noise, power outage, small pool) leading to a strong but not perfect overall rating.

Guest reviews

Danielly · 7/10

The atmosphere of the hotel and rooms.

The atmosphere of the hotel and rooms.

In the restaurant, they didn't want to bring me bread because it didn't appear on the menu, even though among the options for lunch there were several sandwiches. They could have offered me sandwich bread. On the other hand, it is a hotel of significant price, although, maybe, in the context of Cape Town and, more specifically, the Waterfront, it may not be so much.

Cesar · 9/10
Candido · 10/10
Stefania · 7/10
LYNN · 8/10

Everything

Everything

Air conditioning didn't work properly

van der Merwe · 8/10
Kylie · 8/10

New room interior, comfortable bed

New room interior, comfortable bed

Early morning staff a little noisy

LD · 9/10