Oaxaca, MX

Hotel Casa del Sótano

Tinoco y Palacios 414, Col. Centro

3 stars · Guest score 9/10

About this hotel

Luxurious Amenities Enjoy the convenience of a fitness center, terrace, and garden, perfect for relaxation during your stay. Unwind and indulge in concierge services and complimentary Wi-Fi, enhancing your experience. Delicious Dining Options Savor a delightful meal at Raíces Restaurante, and kick off your day with a delectable English breakfast for a fee. Immerse yourself in a culinary experience without leaving the comfort of the hotel. Convenient Location Located in the heart of Oaxaca, the hotel is within walking distance to notable landmarks such as Santo Domingo Square and the Church of Santo Domingo de Guzman. Explore the city easily with major attractions nearby. Book now to experience the ultimate blend of comfort and convenience at Hotel Casa del Sótano!

Highlights

Prime Location

Situated in the heart of Oaxaca, within walking distance to Santo Domingo Square and the Church of Santo Domingo de Guzman.

Exceptional Service

Enjoy concierge services, complimentary Wi-Fi, and a relaxing atmosphere designed for guest comfort.

Unique Amenities & Dining

Relax in the garden or terrace, and savor local flavors at Raíces Restaurante, including a tasty English breakfast option.

Facilities

  • Offsite parking reservations required
All 16 facilities
  • Fitness facilities
  • Gift shops or newsstand
  • Breakfast available (surcharge)
  • Safe-deposit box at front desk
  • Express check-out
  • Smoke-free property
  • Water dispenser
  • Free WiFi
  • 24-hour front desk
  • Terrace
  • Garden
  • Luggage storage
  • Express check-in/check-out
  • Concierge service
  • Wheelchair accessible

Check-in & checkout

Check-in
03:00 PM – 11:30 PM
Check-out
11:00 AM

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

House rules

Pets

Pets not allowed

Children and extra beds

No rollaway/extra beds available

Pets

Service animals not allowed

Check-in & Check-out

Contactless check-out is available

Guest type

Essential workers only - NO

Accessibility

No elevators

Food & Beverage

No alcohol allowed onsite

Guest type

Caters to adults only

General

Professional property host/manager

Check-in & Check-out

Contactless check-in is available

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.3

    Multiple reviews mention clean rooms, but some negative sentiment indicated toward room conditions.

  • Service9.8

    Reviewers praised staff for being friendly and accommodating.

  • Location9.3

    Many reviews highlight the ideal location near Centro and other attractions.

  • Room Quality8.3

    Some reviews indicated dated room conditions and issues with water pressure.

  • Amenities8.8

    The rooftop hot tub and breakfast cafe received positive feedback, despite issues mentioned.

  • Value for Money8.8

    Value perception was mixed; some guests felt the quality did not fully meet expectations.

  • Food and Beverage9.3

    Breakfast and service at the restaurant were highlighted as excellent.

  • Overall Experience9.3

    Overall, guests expressed a desire to return and enjoyed their stay despite minor complaints.

Guest reviews

The location is incredibly convenient. It’s close to all the bars and restaurants in the area, but far enough away that you won’t be disturbed by the noise. Itzel was incredibly helpful with her recommendations. She always gave the right suggestions for places to visit and things to do. Thanks a lot!

The location is incredibly convenient. It’s close to all the bars and restaurants in the area, but far enough away that you won’t be disturbed by the noise. Itzel was incredibly helpful with her recommendations. She always gave the right suggestions for places to visit and things to do. Thanks a lot!

Manuel Jesus Castro · 10/10

Clean room, air conditioning

Clean room, air conditioning

Adriana · 10/10

Beautiful location, comfortable beds, delicious foods, quiet despite central location

Beautiful location, comfortable beds, delicious foods, quiet despite central location

Ana · 10/10

Excellent services . Staff was very kind and helpful.

Excellent services . Staff was very kind and helpful.

Erika · 10/10

Good

Good

Luis · 8/10

Habitación limpia.

Habitación limpia.

Tania · 10/10

A free second cup of coffee would be nice at breakfast and not to have to pay for ice. Other than this we will go back!!!

A free second cup of coffee would be nice at breakfast and not to have to pay for ice. Other than this we will go back!!!

jennifer · 10/10

Quiet AC, good firm bed, patio breakfast.

Quiet AC, good firm bed, patio breakfast.

Hyunju · 8/10