Prime Nairobi Location
Situated in the Upper Hill area, close to key attractions and business districts, offering a vibrant neighborhood experience.
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Nairobi, KE
Best Western Nairobi Upper Hill
2nd Ngong Avenue
3 stars · Guest score 8.7/10
About this hotel
Luxurious Amenities Best Western Nairobi Upper Hill offers a range of luxurious amenities including free WiFi, an outdoor pool, a fitness centre, and a garden. Guests can relax and unwind in style during their stay. Comfortable Accommodation All guest rooms at the property provide a comfortable retreat, with a seating area and some offering scenic garden views. Each unit is equipped with essential facilities such as a desk, flat screen TV, telephone, and electric kettle for utmost convenience. Delicious Dining Options Indulge in a culinary experience at the onsite restaurant serving a delightful selection of European dishes. Start your day right with a continental or full English/Irish breakfast. Experience the epitome of comfort and convenience at Best Western Nairobi Upper Hill. Book now to secure your unforgettable stay!
Highlights
Comfort and Service
Enjoy well-appointed rooms with essential amenities, ensuring a relaxing and convenient stay.
Dining and Amenities
Savor European dishes at the onsite restaurant and unwind with luxurious amenities like an outdoor pool and fitness centre.
Facilities
- Parking
- Free Parking
- Private parking
- Accessible parking
All 65 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Terrace
- Family rooms
- Garden
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Fax/photocopying
- Ironing service
- Meeting/banquet facilities
- Dry cleaning
- Currency exchange
- Babysitting/child services
- Non-smoking throughout
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Kid-friendly buffet
- Outdoor furniture
- Airport drop off
- Airport pick up
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Breakfast takeaway containers
- Key card access
- Mobile app for room service
Check-in & checkout
- Check-in
- 02:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.9
Very clean as mentioned in multiple reviews.
- Service9.3
Friendly staff and helpful service are highlighted in various reviews.
- Location8.9
Convenient location noted, with easy access to amenities.
- Room Quality7.8
Rooms are described as decent but small; some guests had issues with the beds.
- Amenities8.4
Good variety in amenities like the pool and connections to other hotel facilities.
- Value for Money8.3
Some value for the price, but noted high cost can deter.
- Food and Beverage8.9
Breakfast options are appreciated, though some items may run out.
- Overall Experience9.1
Overall positive experience, enjoyed due to cleanliness and service.
Guest reviews
Very large room, King size bed. Pool and hotel Fairview restaurants accessible
Very large room, King size bed. Pool and hotel Fairview restaurants accessible
Location and great breakfast
Location and great breakfast
Entrance to the hotel by car
1. It's clean. 2. Staff are very helpful. 3. 20 minutes from the airport (on expressway). 4. Room is a nice size, both single and double bed. 5. Breakfast offers a good choice for most tastes.
1. It's clean. 2. Staff are very helpful. 3. 20 minutes from the airport (on expressway). 4. Room is a nice size, both single and double bed. 5. Breakfast offers a good choice for most tastes.
Leaving.
Superb Customer service
Superb Customer service
Mini fridge would be fantastic