Nassau, BS

Star Self-Serviced Apartment Rentals

West Bay Street

3 stars · Guest score 5.2/10

About this hotel

Recreational Amenities : Take a dip in the outdoor pool, relax in the spa tub, or explore the area on rented bicycles. Featured Amenities : Benefit from services such as a business center, dry cleaning, and multilingual staff, ensuring a convenient stay. Individually Furnished Guestrooms : Unwind in uniquely decorated guestrooms with modern facilities like flat-screen TVs, private patios, and deep soaking bathtubs. Book now to experience the perfect blend of relaxation and convenience at Star Self-Serviced Apartment Rentals in Nassau.

Highlights

Nearby Attractions & Vibe

Explore Nassau from West Bay Street, with access to local shops and the vibrant coastal scene just steps away.

Service & Comfort

Multilingual staff and on-site services such as a business center and dry cleaning ensure a convenient, guest-focused stay.

Distinctive Amenities & Dining

Relax in an outdoor pool or spa tub, and enjoy kitchens and private patios in thoughtfully furnished apartments.

Facilities

  • Elevator
  • ATM/banking
  • Gift shops or newsstand
  • Shopping on site
  • Scuba diving nearby
  • Safe-deposit box at front desk
  • Multilingual staff
  • Internet access in public areas - high speed
  • Smoke-free property
  • Tours/ticket assistance
  • Golf driving range on site
  • Playground on site
  • Airport transportation - pickup (surcharge)
  • Garden
  • Luggage storage
  • Concierge service
  • Picnic area

Check-in & checkout

Check-in
03:00 PM – 06:00 PM
Check-out
10:00 AM

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Guests must transfer via required shuttle to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open during the following times: Monday - Saturday: 9 AM - 6 PM To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

House rules

Pets

Pets not allowed

Children and extra beds

No rollaway/extra beds available

Noise policy

Noise-free rooms not guaranteed

Smoking

No smoking

Pets

No pets, service animals welcome

Food & Beverage

No alcohol served onsite

Children and extra bed policy

Children welcome

General

Professional property host/manager

Children and extra beds

No cribs (infant beds) available

Pets

Service animals are allowed

Rooms & rates

Choose dates from search to see available rooms.

Guest reviews

So I did not get to stay at this hotel b/c they had no rooms available and I was not informed until it was time for me to check in. Therefore I had to find another hotel on the day I got here cause me a headache and a ton of money!!!! & I am still waiting for me refund!

So I did not get to stay at this hotel b/c they had no rooms available and I was not informed until it was time for me to check in. Therefore I had to find another hotel on the day I got here cause me a headache and a ton of money!!!! & I am still waiting for me refund!

Verified traveler · 2/10

Expedia should be ashamed. One star is more accurate

Expedia should be ashamed. One star is more accurate

Gross · 2/10

False advertisement .. Plain and simple. Please be aware. This is not a true representation of the accommodation in the Bahamas.

False advertisement .. Plain and simple. Please be aware. This is not a true representation of the accommodation in the Bahamas.

Gaynell · 2/10

This was more like an apartment than a hotel. I never saw the staff. The Ac began to leek and I turned it off I couldn't get a hold of anyone. The place cold have been cleaner. All in all it wasn't that bad. It was reserved had Ac ( the one that worked) some silverware was provided if you wanted to cook. Doesn't look like the pictures though be forewarned

This was more like an apartment than a hotel. I never saw the staff. The Ac began to leek and I turned it off I couldn't get a hold of anyone. The place cold have been cleaner. All in all it wasn't that bad. It was reserved had Ac ( the one that worked) some silverware was provided if you wanted to cook. Doesn't look like the pictures though be forewarned

Jay · 6/10

I got a confirmed reservation for a Sunday arrival plus 3 more nights. Expedia debited my account the same day that I made the reservations. I arrived Sunday between the 3pm and 6pm check-in time frame as instructed. No one was on site. I went to their office. No one was there. I stayed about until after 6pm. No one ever showed up to check me in. I was left out on the street to find anoth$er hotel. I returned the next morning. The gentleman explained to me that they do not have personnel to check in arrivals on Sunday so no one is admitted on Sundays. He also informed me that he had no record of my reservations and they did not have any openings that day. I have been trying to get a refund but all I have gotten so far is a run around from both parties and I am still out seven hundred sixty dollars and ninet-five cents.

I got a confirmed reservation for a Sunday arrival plus 3 more nights. Expedia debited my account the same day that I made the reservations. I arrived Sunday between the 3pm and 6pm check-in time frame as instructed. No one was on site. I went to their office. No one was there. I stayed about until after 6pm. No one ever showed up to check me in. I was left out on the street to find anoth$er hotel. I returned the next morning. The gentleman explained to me that they do not have personnel to check in arrivals on Sunday so no one is admitted on Sundays. He also informed me that he had no record of my reservations and they did not have any openings that day. I have been trying to get a refund but all I have gotten so far is a run around from both parties and I am still out seven hundred sixty dollars and ninet-five cents.

Julius · 2/10

Horrible... No soap, shampoo, toilet paper! Toilet ran constantly in 1 bathroom and had been in disrepair for some time. Had to reset flapper after each use. Called mgmt company, nothing done. This apartment was in a dirty neighborhood with few street lights. Won't stay here again

Horrible... No soap, shampoo, toilet paper! Toilet ran constantly in 1 bathroom and had been in disrepair for some time. Had to reset flapper after each use. Called mgmt company, nothing done. This apartment was in a dirty neighborhood with few street lights. Won't stay here again

Susan · 4/10

No hot water,tv or heat in room bed was also completely flat..Had to call my bank to report as fraud..It looks like a vacant apartment complex only renting the end unit..Bad movie scene at best

No hot water,tv or heat in room bed was also completely flat..Had to call my bank to report as fraud..It looks like a vacant apartment complex only renting the end unit..Bad movie scene at best

matthew · 2/10

absolutely under no circumstances do not get this. this is in a gated community and security will not let you in. you can't reach the office when needed. we were stuck outside the gate and could not access the room that we paid for. Hotels.com and star self would not issue a refund for the inconvenience. we were escorted off the premises by the police

absolutely under no circumstances do not get this. this is in a gated community and security will not let you in. you can't reach the office when needed. we were stuck outside the gate and could not access the room that we paid for. Hotels.com and star self would not issue a refund for the inconvenience. we were escorted off the premises by the police

Ralph Lustin · 2/10