Santiago, CL

DoubleTree by Hilton Santiago - Vitacura

Avenida Vitacura 2727, Las Condes

4 stars · Guest score 9.2/10

About this hotel

Luxurious Accommodations Experience comfort and convenience at DoubleTree by Hilton Santiago - Vitacura. Enjoy well-equipped rooms with modern amenities including a flat-screen TV, minibar, and complimentary toiletries. Dining Options Indulge in a variety of gastronomic delights at our on-site restaurant, cafeteria, and bar. From casual dining to upscale experiences, there's something to satisfy every palate. Prime Location Conveniently situated near major attractions, our hotel is perfect for both leisure and business travelers. Explore the city easily with the metro station just steps away and a shopping mall nearby. Book your stay at DoubleTree by Hilton Santiago - Vitacura now for a memorable and enjoyable experience.

Highlights

Prime Location

Situated near major attractions with easy access to public transport and shopping, perfect for exploring Santiago.

Guest Comfort

Enjoy well-equipped rooms with modern amenities, ensuring a comfortable and convenient stay.

Dining & Amenities

Savor diverse dining options on-site, including a restaurant, cafeteria, and bar, complemented by complimentary toiletries.

Facilities

  • Parking
  • Free Parking
  • Private parking
  • Accessible parking
  • Parking garage
All 84 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Business center
  • Heating
  • Terrace
  • Family rooms
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Airport shuttle
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Tour desk
  • Soundproof rooms
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Dry cleaning
  • Breakfast in the room
  • Packed lunches
  • Spa/wellness center
  • Currency exchange
  • Non-smoking throughout
  • Sun terrace
  • Private check-in/check-out
  • Daily housekeeping
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Concierge service
  • Special diet menus - on request
  • Grocery deliveries
  • Wheelchair accessible
  • Snack bar
  • Toilet with grab rails
  • Lower bathroom sink
  • Higher level toilet
  • Outdoor furniture
  • Airport drop off
  • Airport pick up
  • Coffee Shop on site
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Thermometers for guests provided by property
  • Breakfast takeaway containers
  • Key card access
  • Happy hour

Check-in & checkout

Check-in
03:00 PM
Check-out
12:00 PM

Accessibility

42.86 accessibility score

  • Ramp access
  • Level entrance
  • Wheelchair-accessible reception
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible parking
  • Cane accessible
  • Elderly accessible
  • Electric wheelchair accessible
  • Wheelchair accessible
  • Visually accessible
  • Wheelchair and scooter accessible

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.7

    Issues reported with room cleanliness and bathroom fixtures.

  • Service9.7

    Staff was consistently described as friendly and accommodating, although some service issues were noted.

  • Location10.0

    Many reviews praised the proximity to the mall and other attractions.

  • Room Quality8.7

    Reports of inconsistent shower temperature and limited amenities in rooms.

  • Amenities8.7

    Limited products in the refrigerator, but overall amenities were appreciated.

  • Value for Money9.7

    Good value considering the overall experience described.

  • Food and Beverage8.2

    Mixed feedback with a notable complaint on the quality of a specific meal.

  • Overall Experience9.9

    Overall positive feedback with some constructive criticism.