Nearby Attractions & Vibe
Just a short walk from Condado Beach, Hyatt House San Juan places you in a lively neighborhood with easy access to nearby sights and waterfront activities.
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San Juan, PR
Hyatt House San Juan
615 Ave Fernandez Juncos
3 stars · Guest score 9/10
About this hotel
Recreational Opportunities: Dive into fun with the outdoor pool and 24-hour fitness center at our hotel. Stay entertained in the arcade/game room or unwind by the TV in the common area. Dining and Drinks: Indulge in delicious meals at the restaurant or grab a quick snack at the coffee shop/cafe. Enjoy your favorite beverages at the bar/lounge for a relaxing evening. Convenient Amenities: Stay connected with complimentary wired and wireless internet access. Take advantage of the 24-hour business center and enjoy services like dry cleaning and laundry. Book your stay at Hyatt House San Juan to experience these fantastic amenities and more, all just a short walk from the vibrant Condado Beach.
Highlights
Service & Comfort
Guest interactions consistently praised, with helpful staff and attentive service enhancing your stay, from check-in to daily amenities.
Facilities & Dining
Enjoy the outdoor pool, 24-hour fitness center, and on-site dining options, including a restaurant and bar for relaxed meals and beverages.
Facilities
- Billiards or pool table
- Self parking (surcharge)
- Swimming pool
All 41 facilities
- Elevator
- Fitness facilities
- Snorkeling nearby
- Bicycle rentals nearby
- Kayaking nearby
- Sailing nearby
- Breakfast available (surcharge)
- Television in common areas
- Arcade/game room
- Scooter/moped rentals nearby
- Internet access in public areas - high speed
- Smoke-free property
- Grocery/convenience store
- Free wired internet
- 24-hour business center
- Snack bar/deli
- Free beach shuttle
- 24-hour fitness facilities
- Boat tours nearby
- Rock climbing nearby
- Ziplining nearby
- Banquet hall
- Motor boating nearby
- Fishing nearby
- Casino nearby
- Marina nearby
- Swimming nearby
- Coin laundry on site
- Visual alarms in hallways
- Well-lit path to entrance
- Stair-free path to entrance
- Accessible shuttle
- No accessible shuttle
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Picnic area
Check-in & checkout
- Check-in
- 04:00 PM
- Check-out
- 12:00 PM
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Guests under 11 years old must provide proof of a negative PCR/antigen test (issued within 72 hours before check-in) during check-in.
House rules
Pets
Maximum number of pets per room 2
Pets
Service animals are exempt from fees/restrictions
Children and extra beds
No rollaway/extra beds available
Pets
Pet max weight (per pet) in lb is 50
Pets
Pet max weight (per pet) in kg is 23
Pets
Pets allowed
General
Professional property host/manager
Pets
Service animals are allowed
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.9
The first room had a mold problem, and there were issues with odor in the room.
- Service9.9
Customer service was terrific, and staff was helpful, though check-in delayed.
- Location9.9
The hotel is very close to the cruise port, making it excellent for cruise goers.
- Room Quality7.8
Repeated room changes and odor issues negatively impacted the room quality.
- Amenities9.9
Pool and breakfast options were satisfactory, adding to the overall experience.
- Value for Money8.8
While some services were great, the issues experienced raised concerns on value.
- Food and Beverage8.9
Breakfast options were nice, though not extensively covered in reviews.
- Overall Experience8.9
Disappointment from room issues but positives in service and location.