LUX Tea Horse Road Lijiang

About this hotel

Scenic Terrace and Garden Views: Enjoy stunning views from the terrace and garden of our hotel, perfect for relaxation and unwinding after a day of exploring. Exquisite Dining and Services: Indulge in delicious meals at our on-site restaurant and make use of amenities like room service, concierge services, and babysitting, ensuring a comfortable and convenient stay. Convenient Amenities and Location: Benefit from complimentary wireless internet, dry cleaning services, and a 24-hour front desk, all within proximity to popular attractions such as Lijiang Mural and Wangu Pavilion. Experience luxury in the heart of Lijiang at LUX Tea Horse Road Lijiang - Book your stay now for an unforgettable experience!

Highlights

Facilities

• Library
• Safe-deposit box at front desk
• Free newspapers in lobby
• Tours/ticket assistance
• Airport transportation - pickup (surcharge)
• Reception hall
• Free WiFi
• 24-hour front desk
• Terrace
• Garden
• Luggage storage
• Concierge service
• Wheelchair accessible

Check-in & checkout

Check-in

02:00 PM – 12:00 AM

Check-out

12:00 PM

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Front desk staff will greet guests on arrival at the property.

House rules

Choose dates from search to see available rooms.

Guest reviews

The hardware of this hotel is good but staff are not very customer oriented except for the front office manager called Candy. She's very helpful and has very good customer service skills. Avoid rooms facing entrance, its very noisy at night because other tourists are dragging their luggage onto the stone pavement right outside the entrance . Our room came with breakfast but it is not worth getting up for. The breakfast room is not inside the hotel and is down the road in another building. Also food quality is bad and kitchen staff do not refill empty food containers so if you arrived late, there is nothing to eat. Location wise this hotel is actually ok. However, if their room price go any higher, I would definitely check in the intercontinental hotel across the street instead.

The hardware of this hotel is good but staff are not very customer oriented except for the front office manager called Candy. She's very helpful and has very good customer service skills. Avoid rooms facing entrance, its very noisy at night because other tourists are dragging their luggage onto the stone pavement right outside the entrance . Our room came with breakfast but it is not worth getting up for. The breakfast room is not inside the hotel and is down the road in another building. Also food quality is bad and kitchen staff do not refill empty food containers so if you arrived late, there is nothing to eat. Location wise this hotel is actually ok. However, if their room price go any higher, I would definitely check in the intercontinental hotel across the street instead.

Sehr nettes und hilfreiches Personal, gutes Frühstück, gute Lage

Sehr nettes und hilfreiches Personal, gutes Frühstück, gute Lage

Lijiang old town is amazing, easy to get lost in though. got a taxi from the bus station to the south gate and hotel staff collected me.

Lijiang old town is amazing, easy to get lost in though. got a taxi from the bus station to the south gate and hotel staff collected me.

In the begining seemed wonderfull. they "upgraded" my room no extra charge because i wanted a bathtub...and then.... No hot water for the tub, they tried to fix it, couldn't. I asked again and was answered"we take care later" they didn't...so no tub+cold shower... Thanx.. A/c barely working, toilets didn't flush... If not that the room is actually beautiful...i asked to check out late, also no problem... But then... When i checked out the lady found a noodle drop on the blankets, literally a drop ! I ate noodles, im allowed! Wash it! They demanded 100usd for it and only after i made a big scene, brought the blankets to reception and showed to guests checking in how they are trying to rip me off the management told the clerk to give me my deposit back and check me out... Horrible experience...

In the begining seemed wonderfull. they "upgraded" my room no extra charge because i wanted a bathtub...and then.... No hot water for the tub, they tried to fix it, couldn't. I asked again and was answered"we take care later" they didn't...so no tub+cold shower... Thanx.. A/c barely working, toilets didn't flush... If not that the room is actually beautiful...i asked to check out late, also no problem... But then... When i checked out the lady found a noodle drop on the blankets, literally a drop ! I ate noodles, im allowed! Wash it! They demanded 100usd for it and only after i made a big scene, brought the blankets to reception and showed to guests checking in how they are trying to rip me off the management told the clerk to give me my deposit back and check me out... Horrible experience...

The room is comfortable and clean. Good services with shuttle bus to South Gate. Suggested to contact the staffs for shuttle arrangement in advance because it might easily get lost in the old town.

The room is comfortable and clean. Good services with shuttle bus to South Gate. Suggested to contact the staffs for shuttle arrangement in advance because it might easily get lost in the old town.

Excelente hotel boutique, ubicado a pasos de la ciudad antigua, donde encontrarás preciosos lugares y mucho comercio. La habitación muy cómoda y en perfecto estado. Las atenciones de Roky y Lea fueron de primera, muy cordiales y dispuestas a ayudarte en todo. Hablan perfecto inglés.

Excelente hotel boutique, ubicado a pasos de la ciudad antigua, donde encontrarás preciosos lugares y mucho comercio. La habitación muy cómoda y en perfecto estado. Las atenciones de Roky y Lea fueron de primera, muy cordiales y dispuestas a ayudarte en todo. Hablan perfecto inglés.

very friendly staff, close to south gate, a very nice hip hotel. a bit difficult to find the hotel as the phone no. is wrong.

very friendly staff, close to south gate, a very nice hip hotel. a bit difficult to find the hotel as the phone no. is wrong.

除了酒店的位置比較難找及缺乏完善的指示路牌之外，其餘都非常滿意。值得再住。

除了酒店的位置比較難找及缺乏完善的指示路牌之外，其餘都非常滿意。值得再住。