Cape Town, ZA

Neighbourgood Newlands

10 Hemlock Street Newlands

Independent hotel · Guest score 8/10

About this hotel

Luxurious Accommodation and Amenities Experience modern rooms with private bathrooms, flat-screen TVs, and balconies available in select rooms. Enjoy a delicious breakfast with various options and dine at the on-site restaurant offering local cuisine. Convenient Facilities Benefit from a fitness centre, shared kitchen, concierge service, and luggage storage. Free private parking, a shared lounge, and a terrace are also available during your stay. Multilingual Staff and Nearby Attractions Our receptionists speak Afrikaans, English, French, and Irish to assist you better. Explore nearby attractions like Kirstenbosch National Botanical Garden and CTICC easily from our prime location. To book your perfect stay at Neighbourgood Newlands, reserve now and experience excellence in hospitality.

Highlights

Prime Location Near Attractions

Easily explore nearby Kirstenbosch Botanical Garden and CTICC from our convenient setting in Cape Town.

Exceptional Guest Service

Our multilingual staff and concierge services ensure a comfortable and seamless stay for every guest.

Distinctive Amenities & Dining

Enjoy modern rooms, a on-site restaurant with local cuisine, and facilities like a fitness centre and shared lounge.

Facilities

  • Parking
  • Free Parking
  • Swimming pool
  • Private parking
  • Outdoor pool
All 58 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Terrace
  • Lift / Elevator
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Bar
  • Facilities for disabled guests
  • Car hire
  • Non-smoking throughout
  • Sun terrace
  • Private check-in/check-out
  • Daily housekeeping
  • Designated smoking area
  • Shared lounge/TV area
  • Concierge service
  • Grocery deliveries
  • Wheelchair accessible
  • Shared kitchen
  • Lockers
  • Vending machine - drinks
  • Toilet with grab rails
  • Vending machine - snacks
  • Outdoor furniture
  • Wine/champagne
  • Coffee Shop on site
  • Yoga classes
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • CCTV outside property
  • Access to health care professionals
  • Face masks for guests available
  • 24-hour security
  • Key card access
  • Movie nights

Check-in & checkout

Check-in
02:00 PM – 12:00 AM
Check-out
10:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.5

    Rooms and bathrooms are repeatedly praised as clean and well kept; isolated issues such as balcony cigarette debris and some wear-and-tear were reported.

  • Service7.5

    Staff are frequently described as friendly and welcoming, and check-in is seamless for many, but there are serious service failures reported (notably a confrontational security incident and poor handling of closed amenities).

  • Location9.0

    Multiple guests call the location central, safe and the best in Cape Town — a consistently strong point despite occasional external noise from building work or roof areas.

  • Room Quality7.5

    Rooms are generally comfortable and clean, but issues noted include small work surfaces, thin interleading walls (noise), visible wear and tear, balcony litter and a cracked kettle; pillows replacement was also requested.

  • Amenities7.0

    Mixed reports: parking and coffee praised by some, but key amenities (fitness centre, restaurant) were closed at times without prior notice and in-room kettle was faulty for at least one guest.

  • Value for Money8.5

    Several guests explicitly state this is great value for money and good value given the location and cleanliness.

  • Food and Beverage7.5

    Breakfast is described as fresh and healthy by some, but others complained of lousy coffee, a limited menu and lack of preferred dinner options (e.g., ribs/steaks).

  • Overall Experience8.5

    Overall positive with many repeat guests and recommendations, though the stay for some was marred by amenity closures, noise and at least one severe, humiliating staff/security incident.

Guest reviews

Swostik Sourav · 10/10
Samuel Isiko · 8/10
Preston · 8/10

It's clean with enough amenities. Comfortable big bed. Hot water all the time, you bath anytime you like. It's such a wonderful place to be. It came to my rescue and comforted me after a horrible experience at African Havens Guest house where I only stayed for one hour then decided to book this one on the same night.

It's clean with enough amenities. Comfortable big bed. Hot water all the time, you bath anytime you like. It's such a wonderful place to be. It came to my rescue and comforted me after a horrible experience at African Havens Guest house where I only stayed for one hour then decided to book this one on the same night.

I didn't like that I had to leave.

Sonwabo · 9/10
Tharwah · 10/10

Very friendly staff. Room was good

Very friendly staff. Room was good

Next time please make sure kettles are cleaned proper as there was hair in the kettle. And I was unable to make coffee in the morning

Ronel · 8/10
Brett Maasch · 9/10

Felt very safe, breakfast was great and the location is central to all amenities I needed.

Felt very safe, breakfast was great and the location is central to all amenities I needed.

Dreyer · 10/10