Nearby Attractions & Vibe
Enjoy a prime Orchard Road address with easy access to MRT, shopping, and iconic sights like Gardens by the Bay and Marina Bay Sands.
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Singapore, SG
JEN Singapore Orchardgateway by Shangri-La
277 Orchard Road
4 stars · Guest score 8.7/10
About this hotel
Panoramic City Views Enjoy breathtaking vistas of the city skyline from our rooftop space and infinity-edged pool. Convenient Location Located in the heart of Orchard Road, with easy access to public transport and nearby shopping and entertainment areas. Modern Amenities With free WiFi, fully air-conditioned rooms, and a fitness centre, we ensure a comfortable stay for all guests. To book your stay at JEN Singapore Orchardgateway by Shangri-La and experience the best of Singapore, visit our website now!
Highlights
Service & Comfort
Staff are attentive and welcoming, ensuring a smooth stay with comfort-focused rooms and strong guest care.
Distinctive Amenities & Dining
Take in panoramic city views from the rooftop space and infinity-edged pool, with versatile room amenities and in-room coffee/tea service.
Facilities
- Parking
- Free Parking
- Swimming pool
- Outdoor pool
- Pool with view
- Pool bar
All 60 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Meeting/banquet facilities
- Car hire
- Dry cleaning
- Breakfast in the room
- Packed lunches
- Currency exchange
- Babysitting/child services
- Sun terrace
- Private check-in/check-out
- Daily housekeeping
- Concierge service
- Special diet menus - on request
- Snack bar
- Vending machine - drinks
- Vending machine - snacks
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Delivered food - securely covered
- Thermometers for guests provided by property
- Breakfast takeaway containers
- Happy hour
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 12:00 PM
What's nearby
- Singapore Botanic Gardens1.5 km
- Marina Bay Sands2.9 km
- Merlion Park3.0 km
- Gardens by the Bay3.3 km
- Orchard Road (shopping district)0.1 km
- National Gallery Singapore2.6 km
- Sentosa Island (Resorts World / beaches)6.5 km
- Orchard MRT Station0.2 km
- Chinatown3.1 km
- Singapore Changi Airport (SIN)22 km
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.2
Rooms were spacious and clean; however, some comments on room quality indicate dated designs.
- Service9.1
Staff provided excellent service, including special touches for guests celebrating anniversaries.
- Location9.2
Fantastic location with easy access to MRT and proximity to shopping and attractions.
- Room Quality8.1
Rooms are comfortable and soundproofed; some guests mentioned average room conditions.
- Amenities8.7
Great amenities including a rooftop pool and varied breakfast, but some comments suggest areas for improvement.
- Value for Money8.6
Perceived as a bit expensive but overall offers a good experience for its price point.
- Food and Beverage8.7
Breakfast praised for variety and quality, though some specific preferences were noted.
- Overall Experience9.1
Overall positive experience with memorable highlights and excellent staff interaction.