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Nha Trang, VN
Pavillon Garden Hotel
4 Ton Dan
3 stars · Guest score 8.4/10
About this hotel
Prime Location & Nearby Attractions Pavillon Garden Hotel & Spa Nha Trang is ideally situated just a short stroll from Nha Trang Beach, 2/4 Square, and the bustling Night Market. With key attractions like Sailing Center Vietnam and Tram Huong Tower within walking distance, convenience is at your doorstep. Comfortable Sea-View Rooms with Balconies Indulge in the luxury of sea-view rooms with private balconies, offering a tranquil retreat after a day of exploration. Enjoy modern amenities like cable TV, air conditioning, and en suite bathrooms, with some rooms boasting stunning city views. Exceptional Services & Dining Experience Experience warm hospitality from our 24-hour front desk staff, ready to cater to your needs from luggage storage to travel arrangements. Treat your taste buds to a delightful array of Vietnamese and Western cuisines at Pavillon Garden Restaurant, complemented by a daily buffet breakfast. Book your stay at Pavillon Garden Hotel & Spa Nha Trang for a memorable and convenient getaway!
Facilities
- Swimming pool
- Outdoor pool
- Pool with view
- Fence around pool
- Pool cover
All 37 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Room service
- Family rooms
- Lift / Elevator
- Luggage storage
- Airport shuttle
- Safety deposit box
- Tour desk
- Daily housekeeping
- Airport shuttle (additional charge)
- Shared lounge/TV area
- Public transport tickets
- Shuttle service (free)
- Airport drop off
- Airport pick up
- Shuttle service
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cashless payment available
- Fire extinguishers
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- 24-hour security
- Security alarm
- Key card access
Check-in & checkout
- Check-in
- 02:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness5.5
Multiple reviews report poor cleanliness: dust, unclean floors, full rubbish bins, missing towels on arrival and explicit statements like 'Очень грязно' and mold in a bathroom — significant negative sentiment.
- Service9.7
Service is frequently praised: staff described as excellent and helpful (helped change rooms, specific administrator support during document issues). Some minor reception lapses (couldn't provide sheets) but overall strong positive sentiment.
- Location10.0
Very consistently praised across reviews: 'Location was brilliant', 'Lage Mega', very close to beach road, many nearby restaurants and central location — clear strong positive.
- Room Quality8.6
Mixed sentiment: several guests liked stylish, modern apartments and good beds, but issues noted (mattress showing wear, some rooms not matching photos, variable apartment vs hotel-room expectations).
- Amenities7.3
Amenities receive repeated complaints: kitchens poorly stocked (insufficient cutlery/plates, tiny cups), missing towels, limited parking, and some guests noted having to use basement for lift — overall below average.
- Value for Money7.9
Mixed to slightly negative: guests note good location and comfortable beds but also mention Booking prices are high/overpriced and cleanliness issues that reduce perceived value.
- Food and Beverage8.5
On-site F&B is not described in reviews; several guests point out many nearby restaurants (including vegan options). Assigned slightly above target due to strong location/access to eateries.
- Overall Experience9.7
Overall stays are positive for many guests thanks to location, helpful staff and comfortable rooms despite notable cleanliness and amenity issues; net sentiment leans positive.