Majlis Grand Mercure Residence Abu Dhabi

About this hotel

Luxe Spa and Wellness Facilities Indulge in relaxing massages and take advantage of the health club, outdoor pool, and spa tub. Delicious Dining Options Savor Mediterranean cuisine at Mezzahto restaurant or opt for the coffee shop and 24-hour room service. Convenient Amenities Enjoy free Wi-Fi, concierge services, and valet parking at this centrally located hotel. Book your ultimate stay at Majlis Grand Mercure Residence Abu Dhabi for a luxurious and convenient experience.

Facilities

• Free self parking
• Free valet parking

Check-in & checkout

Check-in

02:00 PM – 11:00 PM

Check-out

12:00 PM

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

House rules

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness8.4

  The cleanliness was inconsistent, with reports of the hotel being run down.

• Service10.0

  Front office and concierge staff were described as excellent and very helpful.

• Location9.9

  Good location highlighted in multiple reviews.

• Room Quality9.5

  Overall room quality was decent, with some upgrades acknowledged.

• Amenities9.9

  Amenities such as the gym and pool received positive comments.

• Value for Money8.4

  Some guests felt the food was overpriced and not worth the cost.

• Food and Beverage7.4

  Food quality was criticized, and service at dining was poor.

• Overall Experience10.0

  Many guests expressed satisfaction with their overall stay, despite some issues.

Guest reviews

I made a reservation about two weeks ago, but the staff ignored my messages until I CC'd the general manager. As soon as I stopped including the general manager in my requests, the staff stopped responding again. Additionally, they sent me a letter demanding that I pay cash for my stay, even though I booked through the official website using my card. This situation makes the hotel feel sketchy. I have already informed my credit card company to be prepared in case they attempt to charge my account without authorization.

I made a reservation about two weeks ago, but the staff ignored my messages until I CC'd the general manager. As soon as I stopped including the general manager in my requests, the staff stopped responding again. Additionally, they sent me a letter demanding that I pay cash for my stay, even though I booked through the official website using my card. This situation makes the hotel feel sketchy. I have already informed my credit card company to be prepared in case they attempt to charge my account without authorization.

The hotel is decent looking from outside in a good location. We stayed room no 408 and 409 with our family for two nights last week from 22/10 to 24/10 . We have got one room upgrade from studio to one bedroom apartment . Things were so good till that time . The room service operator was pathetic , very difficult to make him understand what we want . We got some omelettes after 45 minutes , one cutlery for four plates . Food was ordinary , immensely overpriced. Breakfast spread was good but badly managed . One big guy looks like a supervisor busy with his social media on smartphone and two girls trying their best to take care of many people but they were not enough . Coffe machine as usual malfunnctioned . He real incident happened on 24th morning , roof of one washroom suddenly fell on my daughter, she was in shock . We run to other room and saw whole roof was about to collapse. It could have been lot worse accident . The reaction from the hotel was slow and indifferent Never experience roof is falling on guest’s head . During check out , reception offered some free cakes from coffe shop as compensation! Such a joke . Its an old run down property , better to avoid . Plenty options in Abu Dhabi . .

The hotel is decent looking from outside in a good location. We stayed room no 408 and 409 with our family for two nights last week from 22/10 to 24/10 . We have got one room upgrade from studio to one bedroom apartment . Things were so good till that time . The room service operator was pathetic , very difficult to make him understand what we want . We got some omelettes after 45 minutes , one cutlery for four plates . Food was ordinary , immensely overpriced. Breakfast spread was good but badly managed . One big guy looks like a supervisor busy with his social media on smartphone and two girls trying their best to take care of many people but they were not enough . Coffe machine as usual malfunnctioned . He real incident happened on 24th morning , roof of one washroom suddenly fell on my daughter, she was in shock . We run to other room and saw whole roof was about to collapse. It could have been lot worse accident . The reaction from the hotel was slow and indifferent Never experience roof is falling on guest’s head . During check out , reception offered some free cakes from coffe shop as compensation! Such a joke . Its an old run down property , better to avoid . Plenty options in Abu Dhabi . .

Front office staff is excellent front office overall team is helping and always ready to help gym and pool is amazing I highly recommend must use the pool

Front office staff is excellent front office overall team is helping and always ready to help gym and pool is amazing I highly recommend must use the pool

🇺🇸 ⭐⭐⭐⭐⭐ I stayed at Grand Mercure Majlis Residences and had a wonderful experience. Special thanks to Ilham and Thet Zarni at reception — both were friendly, professional, and very helpful. They made my stay even more enjoyable. Highly recommended!

🇺🇸 ⭐⭐⭐⭐⭐ I stayed at Grand Mercure Majlis Residences and had a wonderful experience. Special thanks to Ilham and Thet Zarni at reception — both were friendly, professional, and very helpful. They made my stay even more enjoyable. Highly recommended!

This is my so many time to visit abudhabi i like to majish grand mercure staff are very kindly and helpful ms pooja from hk department she was very very nice or toking good and she cleannes also good

This is my so many time to visit abudhabi i like to majish grand mercure staff are very kindly and helpful ms pooja from hk department she was very very nice or toking good and she cleannes also good

The best in Dubai

The best in Dubai

Room is clean Fantastic service and hotel thanks MR nazir for assisting our booking. Nice stay. We will come back for sure.

Room is clean Fantastic service and hotel thanks MR nazir for assisting our booking. Nice stay. We will come back for sure.

The hotel exceeded all my expectations, the location was perfect the room was stunning. The staff were extremely friendly and helpful specially Mr Nazir..

The hotel exceeded all my expectations, the location was perfect the room was stunning. The staff were extremely friendly and helpful specially Mr Nazir..