Prime City Locale
Mildom Premium Hotel places you near Ascension Cathedral and Gvardeytsev-Panfilovtsev Park, putting Almaty’s vibrant streets and shops within easy reach.
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Almaty, KZ
Mildom Premium Hotel
Bogenbay Batyr 128 Str.
3 stars · Guest score 7.9/10
About this hotel
Luxurious Accommodation Mildom Premium Hotel in Almaty offers a luxurious stay with air-conditioned rooms, modern amenities, and a 24-hour front desk for ultimate convenience. Convenient Location Situated near major attractions like Ascension Cathedral and Gvardeytsev-Panfilovtsev Park, guests can easily explore the vibrant city of Almaty from the hotel's prime location. Relaxing Facilities With a garden, terrace, and on-site restaurant, Mildom Premium Hotel provides the perfect setting to unwind after a day of sightseeing or business meetings. Book your stay at Mildom Premium Hotel now to experience comfort and sophistication during your visit to Almaty.
Highlights
Warm, Attentive Service
Guests praise polite, helpful reception staff and a 24-hour front desk that keeps comfort and convenience at the forefront.
Dining & Facilities
Enjoy on-site dining, a garden and terrace, plus in-room coffee/tea and minibars for a relaxing stay in stylish surroundings.
Facilities
- Parking
- Free Parking
- Valet parking
- Private parking
- Street parking
- Pet basket
All 76 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Terrace
- Family rooms
- Garden
- Hiking
- Laundry
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Bar
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Dry cleaning
- Breakfast in the room
- Packed lunches
- Barber/beauty shop
- Currency exchange
- Karaoke
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Board games/puzzles
- Shuttle service (additional charge)
- Concierge service
- Special diet menus - on request
- Grocery deliveries
- Baby safety gates
- Lower bathroom sink
- Wine/champagne
- Airport drop off
- Airport pick up
- Coffee Shop on site
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Breakfast takeaway containers
- Key card access
- Broadcast Live sport events
- Pub crawls
Check-in & checkout
- Check-in
- 02:00 PM – 06:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.0
Mixed reports: several guests praised cleanliness and scented bedding, but others noted cigarette smell in corridors, old/holed towels and uneven housekeeping standards.
- Service8.8
Generally positive: multiple mentions of polite, helpful reception staff (Arsen, Inzhu) and good hospitality/service; occasional remarks about reduced breakfast staffing.
- Location9.2
Consistently strong: many guests highlight excellent, convenient and safe location close to shops, restaurants and transport.
- Room Quality6.5
Several negatives: rooms described as very small/cramped, issues like broken wardrobe door, exposed AC wiring, lack of bottled water and occasional bad bathroom odors or unpleasant bathroom condition.
- Amenities6.8
Limited amenities noted: no lift (many stairs), no maps available, occasional lack of hot water for days, breakfast served at another location; also limited breakfast service capacity/utensils at times.
- Value for Money8.6
Good value: multiple guests call it budget-friendly and a good price/quality ratio for what they paid.
- Food and Beverage7.8
Mixed but generally positive breakfasts: several guests praise varied/very good breakfasts, though some mention sparse offerings, service/staff shortages and utensil/plate availability issues.
- Overall Experience8.5
Overall positive stay with good location, friendly staff and reasonable value, tempered by small rooms, occasional facility issues and inconsistent cleanliness/amenities.