Location and Vibe
A short stroll from Bourbon Street (700m) and the Mercedes-Benz Superdome (800m), placing you in the heart of New Orleans’ lively downtown.
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New Orleans, US
Aloft by Marriott New Orleans Downtown
225 Baronne Street
3 stars · Guest score 8.3/10
About this hotel
Modern Accommodation with Free WiFi Aloft New Orleans Downtown offers a contemporary stay with free WiFi and a fitness centre. Each air-conditioned room features a TV, coffee machine, and a private bathroom with complimentary toiletries. Convenient On-Site Amenities Guests can unwind at the on-site bar or enjoy a game of billiards. The hotel also provides a 24-hour front desk for any assistance needed during your stay. Prime Location for Exploring Located just 700 metres from Bourbon Street and 800 metres from Mercedes-Benz Superdome, Aloft New Orleans Downtown is the perfect base for exploring the vibrant city. Book now and experience the best of New Orleans!
Highlights
Service and Comfort
Friendly, accommodating staff complements clean, comfortable rooms and 24-hour front desk assistance for a smooth stay.
Amenities and Dining
On-site bar, billiards, and modern rooms with free WiFi, coffee makers, and optional perks like mini-fridges for a convenient visit.
Facilities
- Parking
- Swimming pool
- Valet parking
- Private parking
- Outdoor pool
- Pet bowls
- Pet basket
All 63 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Business center
- Heating
- Family rooms
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Meeting/banquet facilities
- Dry cleaning
- Billiards
- Non-smoking throughout
- Designated smoking area
- Shared lounge/TV area
- Minimarket on site
- Concierge service
- Allergy-free room
- Snack bar
- ATM/cash machine on site
- Electric vehicle charging station
- Vending machine - drinks
- Vending machine - snacks
- Outdoor furniture
- Wine/champagne
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- CCTV outside property
- CCTV in common areas
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Security alarm
- Key card access
- Mobile app for room service
Check-in & checkout
- Check-in
- 04:00 PM
- Check-out
- 11:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.3
Issues with unclean towels and a dirty air filter noted in reviews.
- Service9.2
Staff was noted to be friendly and accommodating.
- Location9.8
Multiple reviews praised the hotel's convenient location.
- Room Quality8.2
Comments on room quality were mixed, with some positives and negatives noted.
- Amenities8.3
Some complaints regarding amenities like breakfast quality and parking.
- Value for Money8.7
Generally considered competitive pricing but with some cost complaints.
- Food and Beverage6.3
Numerous complaints about the quality of breakfast.
- Overall Experience8.7
Many guests expressed a willingness to return, indicating a generally positive experience.
Guest reviews
The location was great
The location was great
The staff specifically the front desk staff needs better training. Two different guest agents have completely different experiences to myself and a gentlemen that was checking in at the same time as me. The young lady who was checking me in was training another associate and was absolutely awful. She charged me for the room without going over the amount that would be Charged to the card or letting me know about the incidental fee.she handed me the room key (which didn’t work for the door) wi Ty out giving me any directions on which elevators to use to get to my room or even letting me know where the room was located since the rooms don’t go in numerical order. I was very dissatisfied and will not e returning to this hotel.
Everything, and the customer service!
Everything, and the customer service!
Nothing, everything was great
Very clean
Very clean
N/A
The location was perfect. We were able to walk to all of the places we wanted to go.
The location was perfect. We were able to walk to all of the places we wanted to go.
The room was hot-and we couldn’t keep the AC working even though we asked to have maintenance check on it multiple times. There was no door on the bathroom, so it was awkward to take showers and get dressed. The first night they ran out of keys, so we had no keys to the room—had to wait every time we went out of the room for the maintenance guy to take us up in the elevator. Very inconvenient. Finally got our keys the second afternoon.
Location was close to French quarter, room quiet, clean
Location was close to French quarter, room quiet, clean
Staff were pretty rude on both interactions - on arrival and in the morning