Richmond Hotel & Suites

About this hotel

Convenient Location near Shahjalal International Airport Diverse Dining Options and Room Service Modern Amenities and Services Book your stay at Richmond Hotel & Suites for a seamless travel experience.

Highlights

Facilities

• WiFi available
• Free WiFi
• Non-smoking rooms
• Air conditioning
• 24-hour front desk
• Restaurant
• Room service
• Family rooms
• Lift / Elevator
• Laundry
• Luggage storage
• Express check-in/check-out
• Airport shuttle
• Fax/photocopying
• Tour desk
• Facilities for disabled guests
• Ironing service
• Car hire
• Dry cleaning
• Breakfast in the room
• Currency exchange
• Non-smoking throughout
• Daily housekeeping
• Designated smoking area
• Airport shuttle (additional charge)
• Shared lounge/TV area
• Shuttle service (additional charge)
• Concierge service
• Special diet menus - on request
• Wheelchair accessible
• Kid meals
• Kid-friendly buffet
• Airport drop off
• Airport pick up
• Coffee Shop on site
• Fruits
• Shuttle service
• Staff adhere to local safety protocols
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• Sanitized tableware & silverware
• Smoke alarms
• Key access
• Food delivered to guest room
• CCTV outside property
• CCTV in common areas
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Breakfast takeaway containers
• Key card access

Check-in & checkout

Check-in

02:00 PM

Check-out

11:00 AM

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness5.7

  Rooms were reported as less clean and outdated.

• Service7.7

  Overall service was described positively despite some negative experiences.

• Location8.8

  Conveniently located near the airport with good accessibility.

• Room Quality5.2

  Issues with room quality and cleanliness reported; very old facility.

• Amenities6.2

  Basic amenities lack maintenance; breakfast could be improved.

• Value for Money7.2

  Value rated well, but complaints about upkeep and quality.

• Food and Beverage5.2

  Breakfast was considered very basic and unsatisfactory.

• Overall Experience6.7

  Mixed reviews; some positives but overall not meeting expectations.

Guest reviews

Room was recently refurbished on 1st floor so it was really good in 2026. Very large room with 2 double beds, dining table, sofa and tea table as well as lots of room around. It was facing the fly over so curtains were closed at all times but made up by close airport run provided by the hotel at extra charge 700 taka. There was no restaurant on site but the food ordered to the room was excellent. We did not have any issues with the food or breakfast. There are nearby takeaways including KFC and PizzaHut - though did not try them.

Room was recently refurbished on 1st floor so it was really good in 2026. Very large room with 2 double beds, dining table, sofa and tea table as well as lots of room around. It was facing the fly over so curtains were closed at all times but made up by close airport run provided by the hotel at extra charge 700 taka. There was no restaurant on site but the food ordered to the room was excellent. We did not have any issues with the food or breakfast. There are nearby takeaways including KFC and PizzaHut - though did not try them.

The rest of the hotel needs the same refurbishment as the 1st floor. Breakfast was basic and the eating area tight and in need of refurbishment.

I couldn't have breakfast because of the time, and I liked the renovation that was clean and modern, which was a part I regretted before. The room is spacious, clutter-free, simple, and stylish interior design.

I couldn't have breakfast because of the time, and I liked the renovation that was clean and modern, which was a part I regretted before. The room is spacious, clutter-free, simple, and stylish interior design.

Rooms

Rooms

Location, very close to the airport.

Location, very close to the airport.

Not very clean. Needs more improvement for 3* hotel.

Location, comfort, helpful staff

Location, comfort, helpful staff

Bad smell in one room, maybe someone smoked earlier