Prime Location
Located near Shenzhen Convention and Exhibition Centre and major ports, with easy access to attractions like Oversea Chinese City and Windows of the World.
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Shenzhen, CN
Somerset Grandview Shenzhen
No.5 Xinsha Road
5 stars · Guest score 8.4/10
About this hotel
Luxurious Amenities Indulge in a hot tub, sauna room, and fitness center at Somerset Grand View Shenzhen. Enjoy the peaceful surroundings next to Shenzhen Golf Club and premium apartment service. Convenient Location Situated minutes away from Shenzhen Convention and Exhibition Centre, CoCo Park Metro Station, and major ports, our self-catering accommodation provides easy access to key attractions like Oversea Chinese City and Windows of the World. Modern Comforts Relish in tastefully furnished apartments with fully-equipped kitchens, private balconies, and state-of-the-art entertainment systems. Stay connected with free WiFi, and take advantage of extra facilities like a gymnasium, hot yoga room, and children's playroom. Experience luxury and convenience at Somerset Grand View Shenzhen. Book your stay now for a memorable experience.
Highlights
Guest Comfort
Enjoy tastefully furnished apartments with fully-equipped kitchens, private balconies, and modern entertainment systems for a relaxing stay.
Luxury Amenities
Indulge in a hot tub, sauna, fitness center, and hot yoga room, complemented by premium apartment services and peaceful surroundings.
Facilities
- Parking
- Free Parking
- Private parking
- Parking garage
All 52 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Business center
- Heating
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Soundproof rooms
- Ironing service
- Meeting/banquet facilities
- Car hire
- Dry cleaning
- Non-smoking throughout
- Daily housekeeping
- Shared lounge/TV area
- Electric vehicle charging station
- Kids' club
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Physical distancing in dining areas
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Security alarm
- Thermometers for guests provided by property
- Key card access
Check-in & checkout
- Check-in
- 02:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.6
Many guests report clean rooms and bathrooms and daily housekeeping, but there are isolated serious complaints (bedbugs, mold) and some reports of AC/odor issues in living areas.
- Service9.2
Consistently praised for very friendly, helpful staff and concierge (multiple mentions of Jim); a few negative incidents noted (payment handling and a report of staff not taking a bedbug complaint seriously).
- Location8.8
Frequently described as central, quiet and close to a mall and eateries; convenient for families, though a few guests mention it is a bit far from the metro.
- Room Quality8.4
Rooms/apartments are often described as very spacious with strong AC, functioning kitchens and washer/dryer; some guests note aging/deteriorated furnishings and isolated severe issues.
- Amenities7.5
Several guests report many facilities are closed due to renovation (no playroom/jacuzzi) though the gym remains; entertainment/TV could be improved.
- Value for Money9.0
Multiple guests state the property offers good value—large rooms and facilities suitable for families or groups, making it a worthwhile choice for longer stays.
- Food and Beverage8.0
Breakfast feedback is mixed: some guests praise a good international breakfast, others find the European-style selection limited; overall described as acceptable.
- Overall Experience8.7
Most guests report a pleasant stay and would return, especially families/groups, despite renovation-related limitations and a few significant negative incidents.
Guest reviews
Look, the location is fine if you are willing to take a taxi to Coco-mall every day, which is where the public transport is. The breakfast was pretty modest, but whatever they had was good, and the quality was alright.
Look, the location is fine if you are willing to take a taxi to Coco-mall every day, which is where the public transport is. The breakfast was pretty modest, but whatever they had was good, and the quality was alright.
The first issue we had was with the renovation going on in the hotel. We booked the room in Q4 last year, and they decided to start renovations Q1 this year. Instead of letting us know via email, they kept quiet about it. So, now it was really noisy, and also the floor with facilities was closed and unavailable. Furthermore, the pool requires an extra fee, and it turns out the pool is not part of the hotel, which was not stated in the hotel description. Worst of all, there are cockroaches in the room, which is a huge scare for us. The receptionist told us it is normal for this area since roaches are common in this humid part of the city, not the response I expected. I stayed at other hotels in Shenzhen, but this was the first time I had roaches.
The suite was modern, clean, and very convenient for our family. Many elevators - always nice in a tower. The hotel is well located, and easy to find a Didi or transportation way around. The transport robot was fun for the whole family.
The suite was modern, clean, and very convenient for our family. Many elevators - always nice in a tower. The hotel is well located, and easy to find a Didi or transportation way around. The transport robot was fun for the whole family.
Some parts of the hotel are under renovation, but it was told during the booking, so it was not a surprise. Also, we felt no disturbance due to the renovation.
Spacious room, good service
Spacious room, good service
NA
The staff are very polite and friendly.
The staff are very polite and friendly.
The room facilities are a bit old and damaged.