Nairobi, KE

Decasa Hotel

River Road

3 stars · Guest score 7/10

About this hotel

Central Location in Nairobi Situated in the heart of Nairobi, Decasa Hotel offers convenience and easy access to the city's attractions. Comfortable Rooms and Convenient Amenities The rooms at Decasa Hotel provide city views and are furnished with modern amenities such as a flat-screen TV, desk, and complimentary toiletries. Guests can also enjoy the convenience of room service and a restaurant and bar on-site. Convenience and Services With a 24-hour front desk, currency exchange, laundry services, and the option to arrange excursions and safaris, Decasa Hotel ensures a hassle-free stay for its guests. Ready to experience the best of Nairobi? Book your stay at Decasa Hotel now for a memorable and convenient visit.

Highlights

Central Nairobi Location

Situated in the heart of Nairobi, Decasa Hotel offers easy access to the city's attractions and vibrant neighborhood.

Comfort and Service

Enjoy modern amenities, city views, and attentive service including a 24-hour front desk, room service, and on-site dining.

Dining and Conveniences

Savor meals at the hotel’s restaurant and bar, with convenient services like laundry, currency exchange, and excursion arrangements.

Facilities

  • Parking
  • Free Parking
  • Accessible parking
  • Street parking
All 57 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Restaurant
  • Room service
  • Family rooms
  • BBQ facilities
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Airport shuttle
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Tour desk
  • Soundproof rooms
  • Ironing service
  • Meeting/banquet facilities
  • Car hire
  • Dry cleaning
  • Breakfast in the room
  • Packed lunches
  • Barber/beauty shop
  • Babysitting/child services
  • Private check-in/check-out
  • Daily housekeeping
  • Designated smoking area
  • Airport shuttle (additional charge)
  • Shared lounge/TV area
  • Shuttle service (additional charge)
  • Concierge service
  • Special diet menus - on request
  • Kid meals
  • Snack bar
  • ATM/cash machine on site
  • Entertainment staff
  • Wine/champagne
  • Airport drop off
  • Airport pick up
  • Fruits
  • Shuttle service
  • Fire extinguishers
  • Invoice provided
  • Smoke alarms
  • Key access
  • CCTV outside property
  • CCTV in common areas
  • 24-hour security
  • Security alarm
  • Broadcast Live sport events
  • Happy hour

Check-in & checkout

Check-in
11:00 AM – 12:00 AM
Check-out
10:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness5.6

    Numerous reviews mention dirty conditions, including dirty toilets and sheets.

  • Service8.6

    Staff were consistently described as friendly and helpful.

  • Location7.7

    Some reviews praised the location but others found it overly busy and noisy.

  • Room Quality6.1

    Mixed feedback regarding room quality; some stated rooms were decent while others mentioned lacking amenities.

  • Amenities6.6

    Complaints about missing amenities like air conditioning and lift services.

  • Value for Money7.1

    Value for money received mixed reviews; some found it acceptable given the price.

  • Food and Beverage7.1

    Some positive remarks on meals; however, options were often noted as simple.

  • Overall Experience7.1

    Overall experiences varied, with some reviews being positive while others were critical.

Guest reviews

If you need to go out, book uber/bolt and move early to avoid traffic..that's all!....very cold, no need of ac... I love the fair receptionist.

If you need to go out, book uber/bolt and move early to avoid traffic..that's all!....very cold, no need of ac... I love the fair receptionist.

You need to slow down the shower to get hot water😅😅

Bimpe · 7/10
Victoria · 10/10
Rose Mutanu · 5/10
Marco · 8/10

The structure is located in a part of the city where it is impossible to take a walk due to the amount of people on the street. Also, the cleanliness was not great as closets and blankets had obvious dirt marks. Furthermore, the stairs had some structural issues.

Falcone · 6/10

Nothing

Nothing

Everything

Anne · 1/10
Bwire · 4/10

Located on one of Nairobi's central arteries, the hotel met expectations. Since we stayed on one of the top floors, the noise from the streets hardly reached our ears. We deeply appreciate the preparation of an improvised breakfast made in less than 5 minutes by the attentive restaurant workers of the hotel, which allowed us to have a good rushed meal before heading to the airport.

Located on one of Nairobi's central arteries, the hotel met expectations. Since we stayed on one of the top floors, the noise from the streets hardly reached our ears. We deeply appreciate the preparation of an improvised breakfast made in less than 5 minutes by the attentive restaurant workers of the hotel, which allowed us to have a good rushed meal before heading to the airport.

The bathroom had some deficiencies and it was difficult to have hot water in the shower. Moreover, it was a herculean task to reach the fifth floor without stumbling on the rudimentary steps with varying heights.

Daniel · 8/10