Central Nairobi Location
In the heart of River Road, Decasa Hotel puts you close to Nairobi’s sights and neighbourhood energy.
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Nairobi, KE
Decasa Hotel
River Road
3 stars · Guest score 7/10
About this hotel
Central Location in Nairobi Situated in the heart of Nairobi, Decasa Hotel offers convenience and easy access to the city's attractions. Comfortable Rooms and Convenient Amenities The rooms at Decasa Hotel provide city views and are furnished with modern amenities such as a flat-screen TV, desk, and complimentary toiletries. Guests can also enjoy the convenience of room service and a restaurant and bar on-site. Convenience and Services With a 24-hour front desk, currency exchange, laundry services, and the option to arrange excursions and safaris, Decasa Hotel ensures a hassle-free stay for its guests. Ready to experience the best of Nairobi? Book your stay at Decasa Hotel now for a memorable and convenient visit.
Highlights
Friendly, Helpful Service
Staff are praised for their warmth and attentiveness, making stays feel relaxed and comfortable.
On-site Dining & Rooms
Room service and an on-site restaurant and bar provide convenient dining with city-view options in select rooms.
Facilities
- Parking
- Free Parking
- Accessible parking
- Street parking
All 57 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Family rooms
- BBQ facilities
- Laundry
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Ironing service
- Meeting/banquet facilities
- Car hire
- Dry cleaning
- Breakfast in the room
- Packed lunches
- Barber/beauty shop
- Babysitting/child services
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Shared lounge/TV area
- Shuttle service (additional charge)
- Concierge service
- Special diet menus - on request
- Kid meals
- Snack bar
- ATM/cash machine on site
- Entertainment staff
- Wine/champagne
- Airport drop off
- Airport pick up
- Fruits
- Shuttle service
- Fire extinguishers
- Invoice provided
- Smoke alarms
- Key access
- CCTV outside property
- CCTV in common areas
- 24-hour security
- Security alarm
- Broadcast Live sport events
- Happy hour
Check-in & checkout
- Check-in
- 11:00 AM – 12:00 AM
- Check-out
- 10:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness5.6
Numerous reviews mention dirty conditions, including dirty toilets and sheets.
- Service8.6
Staff were consistently described as friendly and helpful.
- Location7.7
Some reviews praised the location but others found it overly busy and noisy.
- Room Quality6.1
Mixed feedback regarding room quality; some stated rooms were decent while others mentioned lacking amenities.
- Amenities6.6
Complaints about missing amenities like air conditioning and lift services.
- Value for Money7.1
Value for money received mixed reviews; some found it acceptable given the price.
- Food and Beverage7.1
Some positive remarks on meals; however, options were often noted as simple.
- Overall Experience7.1
Overall experiences varied, with some reviews being positive while others were critical.