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Queretaro, MX

Hotel Hidalgo

Madero # 11 Poniente. Col Centro.

3 stars · Guest score 8.6/10

About this hotel

Charming 19th-Century Mansion Accommodation : Hotel Hidalgo offers rooms with balconies and free Wi-Fi in a historic mansion, providing a unique stay experience in Santiago de Querétaro. Delightful Dining Experience : Indulge in traditional Mexican cuisine at La Llave Restaurant and unwind with a refreshing drink in the bar or the picturesque courtyard, adding a flavorful touch to your stay. Central Location with Nearby Attractions : Conveniently situated in the heart of Santiago de Querétaro, a UNESCO World Heritage Site, Hotel Hidalgo is within walking distance to Plaza de Armas Square and a short drive to the iconic aqueduct, making it an ideal choice for exploring the city's rich history and landmarks. Book your stay at Hotel Hidalgo now for a memorable and culturally immersive experience.

Highlights

Central Location

Situated in the heart of Santiago de Querétaro, within walking distance to Plaza de Armas Square and close to the iconic aqueduct.

Comfort & Service

Enjoy a charming stay in a historic mansion with rooms featuring balconies and free Wi-Fi for a comfortable experience.

Unique Amenities & Dining

Savor traditional Mexican cuisine at La Llave Restaurant and relax in the picturesque courtyard or bar.

Facilities

Parking

All 50 facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
Luggage storage
Express check-in/check-out
Bar
Tour desk
Car hire
Breakfast in the room
Massage services
Spa/wellness center
Barber/beauty shop
Currency exchange
Non-smoking throughout
Sun terrace
Shuttle service (additional charge)
Kid meals
Outdoor furniture
Beauty Services
Manicure
Pedicure
Hair Salon Services
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
24-hour security
Delivered food - securely covered
Breakfast takeaway containers
Key card access

Check-in & checkout

Check-in: 03:00 PM
Check-out: 12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness7.7
Several mentions of noise and issues with facilities affect the perception of cleanliness.
Service9.2
Overall positive sentiment towards the staff, described as friendly and helpful.
Location9.3
Multiple reviews highlight the excellent central location of the hotel.
Room Quality7.2
Concerns about room size, noise, and lack of amenities noted.
Amenities8.7
The restaurant receives praise, but issues with bathroom facilities noted.
Value for Money8.7
Overall satisfaction with services relative to price, despite some minor issues.
Food and Beverage9.2
Reviews highlighted the quality of food and restaurant service.
Overall Experience8.7
Mixed feedback but overall pleasurable stay with significant positives.

Guest reviews

Lovely old colonial hotel. Locals frequent the lobby resto. Love the ambiance. Great value center of town
Lovely old colonial hotel. Locals frequent the lobby resto. Love the ambiance. Great value center of town
No elevator.
Jeffery · 10/10

The location is unbeatable. The hotel is very beautiful and the service is very nice and friendly.
The location is unbeatable. The hotel is very beautiful and the service is very nice and friendly.
The room could be improved as it looks sad and dark, it lacks decoration and details that make it more comfortable.
Gomez Meneses · 9/10

Everything! What an awesome place!
Everything! What an awesome place!
absolutely nothing
Lorraine · 10/10

everything
everything
Ramiro · 9/10

Facilities, cleanliness
Facilities, cleanliness
Poor attention from the reception staff
Jose Manuel · 10/10

It is very well located, only that I had guests who stayed drinking until 1-2 in the morning, and they didn't let me sleep. That night I reported it and the next day they preferred to move me to another hotel
It is very well located, only that I had guests who stayed drinking until 1-2 in the morning, and they didn't let me sleep. That night I reported it and the next day they preferred to move me to another hotel
That there are no rules for other guests to let others rest
Marcela · 5/10

The comfort of the beds and the friendly treatment of the staff
The comfort of the beds and the friendly treatment of the staff
That in the showers the water suddenly comes out very cold or then very hot. It couldn't be regulated
Mora Cervantes saul · 10/10

The hotel is very nice, the rooms very clean and pleasant.
The hotel is very nice, the rooms very clean and pleasant.
In the rooms, all the music from the restaurant filters in, especially on the ground floor, and it is hard to get used to. Fortunately, it doesn't last all night
Juan Manuel · 9/10