Central Location
Situated in the heart of Geneva, the hotel offers easy access to Lake Geneva, Cornavin Train Station, and city transport options.
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Geneva, CH
Hotel des Alpes
14 Rue Des Alpes
3 stars · Guest score 7.9/10
About this hotel
Central Location : Located in the heart of Geneva, Hotel des Alpes offers easy access to both the Cornavin Train Station and Lake Geneva, just a short 5-minute walk away. With convenient proximity to bus, tram, and train services, exploring the city's main destinations is a breeze. Complimentary Transport Ticket : Upon check-in, guests receive a complimentary ticket for Geneva's public transport, including airport transfers, for the duration of their stay. This added perk ensures seamless travel throughout the city during your visit. Modern Amenities : After a complete renovation, all rooms at Hotel des Alpes are now equipped with air conditioning, providing guests with a comfortable and relaxing stay. Enjoy modern facilities in a charming setting during your time in Geneva. Book your stay at Hotel des Alpes now for a memorable and convenient experience in Geneva!
Highlights
Guest Comfort
All rooms are air-conditioned, ensuring a comfortable stay, complemented by a complimentary public transport ticket for seamless city exploration.
Modern Amenities
Enjoy contemporary facilities in a renovated setting, providing a relaxing environment during your Geneva visit.
Facilities
- Parking
- Parking garage
All 47 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Heating
- Terrace
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Ironing service
- Dry cleaning
- Non-smoking throughout
- Private check-in/check-out
- Daily housekeeping
- Concierge service
- Public transport tickets
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Security alarm
- Key card access
Check-in & checkout
- Check-in
- 02:00 PM – 12:00 AM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.5
Generally reported as very clean in many reviews, though a few guests mentioned a cleaning lapse and a comment that rooms could have been a bit cleaner.
- Service8.4
Staff repeatedly described as friendly, helpful and bilingual; accommodating (early check-in, responsive to issues) which supports a strong service score.
- Location9.0
Consistently praised as excellent — very close to the train station, central and convenient for restaurants and transport; location is the hotel's strongest point.
- Room Quality6.7
Rooms noted as modern, quiet and with comfortable beds, but several mentions of small bathrooms, tired furniture and at least one poor view/room-cleaning timing issue lower this score.
- Amenities8.2
Positive mentions of free coffee, free water, soda on tap in the foyer, air-conditioning and complimentary transport cards; limited parking and small elevator are minor drawbacks.
- Value for Money7.7
Mixed signals: some guests explicitly called it good value, others found it a bit expensive; overall slightly above average for value.
- Food and Beverage7.6
Breakfast described as good and varied (notably smoked salmon), although sometimes served in a nearby hotel — generally positive but not outstanding.
- Overall Experience8.1
Most guests report a positive stay (would return, romantic views, convenient for travel) with minor issues (noise, small facilities) that do not outweigh the positives.