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Madrid, ES

Dear Hotel Madrid

Gran Via 80

4 stars · Guest score 9.2/10

About this hotel

Rooftop Plunge Pool and Terrace Dear Hotel Madrid offers a unique experience with its rooftop plunge pool and terrace, perfect for relaxing and enjoying stunning views of the city. Stylish and Modern Rooms Each room at Dear Hotel Madrid is meticulously designed, featuring modern amenities like a 40-inch flat-screen TV, free high-speed WiFi, and a rain shower in the private bathroom. Nice to Meet You Restaurant & Lounge Indulge in delicious cuisine at the hotel's restaurant while taking in breathtaking panoramic views of Madrid. The contemporary and cosmopolitan menu is sure to delight your taste buds. Experience luxury and convenience at Dear Hotel Madrid. Book now for an unforgettable stay in the heart of central Madrid.

Highlights

Nearby Attractions & Vibe

Enjoy a short walk to Gran Vía, Puerta del Sol, Plaza Mayor and more, with Madrid’s theatre and shopping pulse just steps away.

Service & Comfort

Staff are praised for friendliness and responsiveness, contributing to a smooth, comfortable stay in the heart of Madrid.

Rooftop & Dining Highlights

Relax at the rooftop pool and terrace, and savor panoramic views with Nice to Meet You Restaurant & Lounge onsite.

Facilities

Parking
Swimming pool
Outdoor pool
Accessible parking
Parking garage
Pool with view
Heated pool
Pool bar
Plunge pool
Infinity pool
Rooftop pool

All 77 facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Safety deposit box
Bar
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Car hire
Dry cleaning
Babysitting/child services
Solarium
Non-smoking throughout
Sun terrace
Daily housekeeping
Concierge service
Special diet menus - on request
Wheelchair accessible
Allergy-free room
Snack bar
Toilet with grab rails
Lower bathroom sink
Higher level toilet
Outdoor furniture
Wine/champagne
Shallow end
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Face masks for guests available
24-hour security
Security alarm
Key card access

Check-in & checkout

Check-in: 03:00 PM – 11:00 PM
Check-out: 11:30 AM

What's nearby

Palacio Real (Royal Palace)1.2 km
Museo del Prado1.6 km
Gran Vía (shopping & theatre district)0.1 km
Puerta del Sol0.6 km
Plaza Mayor0.9 km
Museo Nacional Centro de Arte Reina Sofía1.8 km
Parque del Retiro1.9 km
Adolfo Suárez Madrid–Barajas Airport (MAD)13 km
Plaza de Cibeles0.8 km
Madrid Atocha (Estación de Atocha)1.9 km

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness8.6
Some reviews mentioned issues with room cleanliness and odor.
Service10.0
Multiple reviews praise the helpfulness and friendliness of staff.
Location10.0
Many reviews highlight the excellent location near transport and attractions.
Room Quality8.1
Several comments indicated rooms were basic and did not match online descriptions.
Amenities9.1
Facilities such as the rooftop pool received mixed feedback regarding value.
Value for Money8.6
Comments suggest the pricing may not justify the quality of the stay.
Food and Beverage9.1
Breakfast and beverage options were adequate, though not exceptional.
Overall Experience10.0
Despite the issues mentioned, many guests enjoyed their stay overall.