Ayenda Casa Escondida San Cristóbal Premium

About this hotel

Homely Accommodation in a Renovated Colonial Building Casa Escondida offers a cozy stay in a beautifully renovated colonial building just 3 blocks away from Cusco’s main square. Charming Interior Patio and Chill-out Room Step into Casa Escondida Chincana Wasi and discover a tranquil interior patio adorned with an antique water fountain and lush plants. Unwind in the chill-out room featuring comfortable sofas, cable TV, and a DVD library. Comfortable Rooms and Scenic Dining Areas Indulge in rooms furnished with elegant dark wood furniture, cable TV, and private bathrooms. Start your day with a delicious American breakfast served in the restaurant's indoor and outdoor seating areas, boasting tiled floors and stone accents. Book your stay at Casa Escondida for a delightful blend of comfort and convenience.

Highlights

Facilities

• WiFi available
• Free WiFi
• Non-smoking rooms
• 24-hour front desk
• Room service
• Terrace
• Family rooms
• Laundry
• Luggage storage
• Airport shuttle
• Safety deposit box
• Fax/photocopying
• Tour desk
• Ironing service
• Non-smoking throughout
• Sun terrace
• Daily housekeeping
• Designated smoking area
• Airport shuttle (additional charge)
• Shuttle service (additional charge)
• Concierge service
• Snack bar
• Public Bath
• Outdoor furniture
• Airport drop off
• Airport pick up
• Coffee Shop on site
• Shuttle service
• Staff adhere to local safety protocols
• Laundry washed per local authority guidelines
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• CCTV in common areas
• Process in place to check health of guests
• Access to health care professionals
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Walking tours
• Breakfast takeaway containers

Check-in & checkout

Check-in

12:30 PM – 12:00 AM

Check-out

10:00 AM

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness8.0

  Habitaciones limpias y cómodas.

• Service9.0

  El personal super atento y servicial, y recepción amable.

• Location8.5

  Ubicación cercana a puntos de interés.

• Room Quality7.5

  Algunas habitaciones simples y con problemas de iluminación.

• Amenities8.0

  Thermos para té de coca disponibles, buen desayuno.

• Value for Money8.5

  Precio razonable para los servicios ofrecidos.

• Food and Beverage7.5

  Desayuno bien, pero podría ser mejor.

• Overall Experience8.5

  Experiencia general positiva, pero con algunos inconvenientes.

Guest reviews

O lugar é bom, limpo, com o staff muito educado e sempre à disposição. Além disso os quartos são grandes, o banheiro com espaço, água quente, comodidades. E nosso quarto era silencioso, bem isolado

O lugar é bom, limpo, com o staff muito educado e sempre à disposição. Além disso os quartos são grandes, o banheiro com espaço, água quente, comodidades. E nosso quarto era silencioso, bem isolado

O chuveiro da unidade estava estragado, vazando pelos lados, como uma bica d'água. O café da manhã poderia acrescentar alguma fruta ou suco natural mesmo. Mas isso são apenas detalhes, nada que desabone a estadia.

Nada

Nada

Mal servicio en recepción mala asesoría y groseros, un lugar extremadamente lejos y en plena subida por tal motivo la falta de oxígeno afecta subir, se iba el agua los días que estuvimos o en su defecto el agua caliente nunca era la adecuada y llegaba a quemar a las personas ya que la llave de agua fría salía caliente y la llave de agua caliente salía aún más caliente. La falta de limpieza en los baños es fatal y todas las cosas de repisas están oxidadas, queda bajando a unos 20 min de la plaza de armas y subiendo puede llegar a los 40 min caminando para llegar por las subidas que esta, al llegar booking nos fijo un precio y al llegar nos cobraron casi el 38% más del valor pactado en booking manejando así falsa promesa de venta, el lugar no lo recomiendo sale al final mejor precio en los hoteles más cercanos de la plaza de armas ya que eso mismo pagué en este hotel de mala calidad y servicio.

Tout. On dirait un château 😊 Le petit déjeuner complet était servi Le personnel très gentil Nous avions une très grande chambre pour 3 personnes

Tout. On dirait un château 😊 Le petit déjeuner complet était servi Le personnel très gentil Nous avions une très grande chambre pour 3 personnes

Rien

The hotel is too much more stirred, without lift with luggage is difficult for oud people,

The hotel is too much more stirred, without lift with luggage is difficult for oud people,

Install the lift

La amabilidad del personal, disposición

La amabilidad del personal, disposición

Muchas escaleras para moverse de un lugar a otro

Room was spacious and clean. Shower & drain both were excellent. 24hrs tea and hot water provided. Staff were very helpful with laundry and airport transfer.

Room was spacious and clean. Shower & drain both were excellent. 24hrs tea and hot water provided. Staff were very helpful with laundry and airport transfer.

Location is a bit far from the center and road to the hotel is a bit steep but price compensate it.