Hanoi, VN

Hanoi Chic Boutique Hotel

51-53 Bat Su Street

4 stars · Guest score 9.4/10

About this hotel

Luxurious Accommodations : Experience comfort and style in our rooms equipped with flat-screen TVs, cozy seating areas, and modern amenities like kettles and free toiletries. Convenient Location : Located in the vibrant Hoan Kiem district, our hotel is just steps away from Dong Xuan Market and St. Joseph Cathedral, making it the perfect base for exploring Hanoi's cultural attractions. Exceptional Services : Indulge in our on-site snack bar, available for a quick bite, and take advantage of services like bike rentals for exploring the city at your own pace. Our 24-hour front desk is always ready to assist you during your stay. Book now to experience the perfect blend of luxury and convenience at Hanoi Chic Boutique Hotel.

Highlights

Vibrant Neighborhood

Situated in the Hoan Kiem district, steps from Dong Xuan Market and St. Joseph Cathedral, ideal for exploring Hanoi's cultural scene.

Exceptional Guest Service

Enjoy 24-hour front desk support, bike rentals, and an on-site snack bar to enhance your comfort and convenience throughout your stay.

Modern Amenities & Dining

Relax in stylish rooms with flat-screen TVs, cozy seating, kettles, and free toiletries, complemented by on-site dining options.

Facilities

  • Parking
  • Street parking
All 82 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Restaurant
  • Business center
  • Heating
  • Family rooms
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Cycling
  • Airport shuttle
  • Safety deposit box
  • Fax/photocopying
  • Tour desk
  • Soundproof rooms
  • Facilities for disabled guests
  • Ironing service
  • Car hire
  • Dry cleaning
  • Breakfast in the room
  • Currency exchange
  • Non-smoking throughout
  • Private check-in/check-out
  • Daily housekeeping
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Concierge service
  • Special diet menus - on request
  • Wheelchair accessible
  • Kid meals
  • Snack bar
  • ATM/cash machine on site
  • Lockers
  • Toilet with grab rails
  • Public transport tickets
  • Kid-friendly buffet
  • Outdoor furniture
  • Wine/champagne
  • Airport drop off
  • Airport pick up
  • Coffee Shop on site
  • Fruits
  • Visual aids: Braille
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Key access
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Thermometers for guests provided by property
  • Walking tours
  • Breakfast takeaway containers
  • Key card access
  • Bike tours
  • Tour/class on local culture
  • Cooking class

Check-in & checkout

Check-in
02:00 PM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.7

    Some reviews mentioned cleanliness issues with shared areas and a bad smell.

  • Service10.0

    Numerous reviews praised the helpfulness and friendliness of the staff.

  • Location9.7

    Many reviews highlighted the great location for visiting various attractions.

  • Room Quality8.7

    Specific mentions of basic room quality and issues like noise.

  • Amenities9.2

    Standard quality for this hotel tier; some positive notes about the breakfast.

  • Value for Money9.7

    Good value for what was expected based on the overall experience.

  • Food and Beverage9.2

    Positive comments about breakfast and dining options.

  • Overall Experience10.0

    Overall experience was reported as very satisfying and pleasant.

Guest reviews

Kanayan · 10/10
Umut · 9/10

Very good and helpful staff. They made our stay very comfortable.

Very good and helpful staff. They made our stay very comfortable.

Abhishek · 10/10
Žiga · 8/10

Very friendly staff and smooth check in/check out. Mason on reception very helpful showing you on map where places were when asked and always greeted you with a BIG smile. Rooms were great size and very clean, hotel location was in walking distance to everything. Breakfast was great - eggs to order, fruit, juice, tea/coffee. The breakfast room is small but it works

Very friendly staff and smooth check in/check out. Mason on reception very helpful showing you on map where places were when asked and always greeted you with a BIG smile. Rooms were great size and very clean, hotel location was in walking distance to everything. Breakfast was great - eggs to order, fruit, juice, tea/coffee. The breakfast room is small but it works

Bed was a bit firm for me and getting out of the shower over bath was a big step and I’m tall.

Amanda · 9/10

A lot! The location is excellent and the staff couldn't be friendlier

A lot! The location is excellent and the staff couldn't be friendlier

The room faced the hallway and couldn't be ventilated

Ana · 9/10

There was a very positive attitude among all the people that worked at the hotel. Everyone was helpful

There was a very positive attitude among all the people that worked at the hotel. Everyone was helpful

Mark · 10/10

The staff at the hotel were great. They were very helpful in recommending places to eat and made the check-in and check-out processes a pleasure. The location of this hotel was fabulous we were able to walk to everything we wanted to see. The breakfast was good with both a buffet and cook to order selections. The bathroom was very nice with a walk-in shower. The bedroom was comfortable, though not spacious. We would happily stay here again.

The staff at the hotel were great. They were very helpful in recommending places to eat and made the check-in and check-out processes a pleasure. The location of this hotel was fabulous we were able to walk to everything we wanted to see. The breakfast was good with both a buffet and cook to order selections. The bathroom was very nice with a walk-in shower. The bedroom was comfortable, though not spacious. We would happily stay here again.

Margaret · 9/10