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San Juan, PR
Decanter Hotel
106 Calle San José
3 stars · Guest score 9.2/10
About this hotel
Luxurious Suites and Amenities Experience comfort and convenience in our suites, some with a seating area and kitchenette. All rooms are air-conditioned for your comfort and come equipped with a wardrobe. Exceptional Services Enjoy free WiFi throughout the property and take advantage of our 24-hour front desk. Relax on the sun deck offering stunning city views. Prime Location Located just steps away from Ponce de Leon Statue and Old San Juan, with Fort San Felipe del Morro and the airport in close proximity. Book now for an unforgettable stay at Decanter Hotel.
Facilities
- Parking
- Accessible parking
- Street parking
- Pet bowls
- Pet basket
All 50 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Terrace
- Family rooms
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Facilities for disabled guests
- Non-smoking throughout
- Sun terrace
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Concierge service
- Wheelchair accessible
- Toilet with grab rails
- Lower bathroom sink
- Higher level toilet
- Outdoor furniture
- Wine/champagne
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 11:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.7
Generally clean but mentions of subpar bathroom lighting and rooms not being serviced.
- Service10.0
Staff consistently described as friendly and helpful, enhancing the overall experience.
- Location10.0
Excellent location in Old San Juan, very convenient for guests.
- Room Quality8.7
Clean and comfortable rooms, but some concerns about noise and lighting.
- Amenities8.7
Nice rooftop area but limited functional amenities like breakfast.
- Value for Money8.7
Concerns expressed regarding the value versus product offered.
- Food and Beverage8.7
Rooftop restaurant closed, impacting dining options during stay.
- Overall Experience10.0
Despite some minor drawbacks, most reviews reflect a positive overall experience.
Guest reviews
It was very comfortable and the staff were extra helpful and friendly, especially Daniel.
It was very comfortable and the staff were extra helpful and friendly, especially Daniel.
Excellent location
Excellent location
Spacious room with living room. Unbeatable location
Spacious room with living room. Unbeatable location
Large and spacious room. Really nice bathroom.
Large and spacious room. Really nice bathroom.
The location is perfect.
The location is perfect.
Only that the room was not cleaned during the two days we stayed.