Cairo, EG

Kempinski Palace Cairo

Eastern Ring Road

5 stars · Guest score 9.4/10

About this hotel

Luxurious Accommodations in the Heart of Cairo Year-Round Outdoor Pool and Palatial Courtyard The Royal Maxim Palace Kempinski Cairo boasts an exquisite all year-round outdoor pool, perfect for a refreshing dip or lounging under the sun. The palatial inspired courtyard provides a serene oasis in the bustling city, ideal for relaxation and unwinding. Culinary Delights and Event Spaces Indulge in a culinary journey at one of the 9 restaurants and bars offering a wide array of delicacies. From all-day snacks at the Royal Club Lounge to exquisite dining experiences, your taste buds are in for a treat. The property also features indoor and outdoor event spaces, including the largest ballroom in Egypt, The Excelsior, perfect for hosting special events and gatherings. Rejuvenating Spa and Elegant Rooms Experience ultimate relaxation at the Resense Spa, the first luxury European spa in the city, offering a range of rejuvenating treatments. Each elegant room at the hotel features a flat-screen TV, a seating area, and picturesque views of the pool, garden, or courtyard, ensuring a comfortable stay. Book your stay at Royal Maxim Palace Kempinski Cairo for a truly unforgettable experience in the heart of the vibrant city.

Highlights

Cairo's Vibrant Locale

Situated in the heart of Cairo, enjoy easy access to local attractions and experience the lively city atmosphere.

Exceptional Guest Service

Relax in elegant rooms with picturesque views and enjoy personalized service designed for your comfort and convenience.

Luxury Amenities & Dining

Indulge in the all-year outdoor pool, spa treatments, and dine at nine restaurants and bars offering diverse culinary delights.

Facilities

  • Parking
  • Swimming pool
  • Valet parking
  • Private parking
  • Outdoor pool
  • Accessible parking
  • Heated pool
  • Indoor pool
  • Kids' pool
All 107 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Heating
  • Terrace
  • Family rooms
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Airport shuttle
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Tour desk
  • Soundproof rooms
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Hot tub/Jacuzzi
  • Sauna
  • Dry cleaning
  • Breakfast in the room
  • Massage services
  • Spa/wellness center
  • Currency exchange
  • Babysitting/child services
  • Private check-in/check-out
  • Daily housekeeping
  • Designated smoking area
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Concierge service
  • Special diet menus - on request
  • Wheelchair accessible
  • Kid meals
  • Snack bar
  • Kids' outdoor play equipment
  • ATM/cash machine on site
  • Electric vehicle charging station
  • Toilet with grab rails
  • Kid-friendly buffet
  • Evening entertainment
  • Lower bathroom sink
  • Higher level toilet
  • Kids' club
  • Emergency cord in bathroom
  • Nightclub/DJ
  • Hot spring bath
  • Sun loungers or beach chairs
  • Wine/champagne
  • Sun umbrellas
  • Airport drop off
  • Airport pick up
  • Coffee Shop on site
  • Fruits
  • Spa/wellness center services
  • Steam room
  • Beauty Services
  • Fitness/spa locker rooms
  • Yoga classes
  • Fitness classes
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Key access
  • Food delivered to guest room
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Breakfast takeaway containers
  • Key card access
  • Live music/performance
  • Happy hour

Check-in & checkout

Check-in
03:00 PM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.4

    Several reviews commented on dirty rooms and old carpets.

  • Service10.0

    Multiple reviews praised the staff, especially specific members for their helpfulness.

  • Location8.9

    The hotel is noted to be a bit far from major attractions but has a peaceful environment.

  • Room Quality9.4

    The cabana rooms were criticized, but standard rooms are appreciated.

  • Amenities8.9

    Amenities like the underground gym and indoor pool received negative remarks.

  • Value for Money9.9

    Overall guest experience considered the rates fair, despite some complaints.

  • Food and Beverage9.9

    Food quality received much praise.

  • Overall Experience9.9

    Guests expressed high satisfaction despite some minor issues.

Guest reviews

Mashhour · 9/10

Good and close as a trade fair hotel.

Good and close as a trade fair hotel.

The first room had a broken air conditioning. After 3 out of 5 nights, I was given a new room in the evening. There the air conditioning was just very loud. The whole hotel looks very good at first glance, but upon closer inspection, money should urgently be invested. It is very far outside and there is a lot of construction around. Therefore, a lot of dust everywhere.

Ante · 7/10
Ramez · 7/10
Mahitab · 2/10

Reception team. They are very good at welcoming people, especially Sayed and Wanis from the reception team, they are very helpful and know how to welcome and assist clients. Room service team as well, Amro and Gamal, they are very helpful and provide very good service. Farah in the restaurant is very good and professional.

Reception team. They are very good at welcoming people, especially Sayed and Wanis from the reception team, they are very helpful and know how to welcome and assist clients. Room service team as well, Amro and Gamal, they are very helpful and provide very good service. Farah in the restaurant is very good and professional.

A bit of a bad smell next to the bathroom in the corridor

Ahmed · 9/10

The location is great

The location is great

Very clean and quiet

Hussam · 8/10
selma · 10/10
Mahmoud · 10/10