Singapore, SG

Changi Transit Hotel Terminal 1

Level 3, Departure/Transit Lounge

3 stars · Guest score 8.2/10

About this hotel

Unique Location and Access Aerotel Singapore is conveniently situated within Changi Airport's AIRSIDE, offering easy access via an escalator near departure Gate D40. Exclusive Amenities Enjoy the luxury of the only AIRSIDE hotel outdoor swimming pool globally, along with a poolside bar, exercise corner, and a library lounge reserved solely for registered guests. Traveler Information Transit travelers should take note not to clear immigration/customs, ensuring a seamless stay within the Transit area. For departing passengers, early access is subject to airline policies, with the 24-hour front desk available for any inquiries or assistance. Book now to experience a unique and convenient stay at Aerotel Singapore!

Highlights

Convenient Airport Location

Situated within Changi Airport's AIRSIDE, offering easy access for transit travelers without leaving the airport.

Comfort and Service

Enjoy a seamless stay with dedicated guest amenities, a 24-hour front desk, and exclusive access to relaxing spaces.

Unique Amenities and Dining

Relax at the only AIRSIDE hotel outdoor pool globally, with a poolside bar, exercise corner, and a library lounge for registered guests.

Facilities

  • Swimming pool
  • Outdoor pool
  • Pool bar
  • Rooftop pool
All 65 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Family rooms
  • Lift / Elevator
  • Bar
  • Fax/photocopying
  • Facilities for disabled guests
  • Non-smoking throughout
  • Sun terrace
  • Daily housekeeping
  • Designated smoking area
  • Shared lounge/TV area
  • Minimarket on site
  • Wheelchair accessible
  • Snack bar
  • Toilet with grab rails
  • Open-air bath
  • Lower bathroom sink
  • Public Bath
  • Higher level toilet
  • Emergency cord in bathroom
  • Sun loungers or beach chairs
  • Wine/champagne
  • Sun umbrellas
  • Coffee Shop on site
  • Fitness/spa locker rooms
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Thermometers for guests provided by property
  • Breakfast takeaway containers
  • Key card access

Check-in & checkout

Check-in
12:00 AM – 12:00 AM
Check-out
12:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.0

    The room was very clean and well maintained. Some mentions of mixed experiences with cleanliness.

  • Service9.0

    The staff is very helpful and accommodating. Generally positive feedback on service.

  • Location9.0

    Superb location in the terminal for travelers, praised for convenience.

  • Room Quality8.0

    Rooms are described as comfortable but some comments about shared bathrooms and noisy exhaust.

  • Amenities8.0

    Amenities such as a pool and lounge area are appreciated but noted as lacking updates.

  • Value for Money7.5

    Comments about the hotel being overpriced. Some value considerations for short stays.

  • Food and Beverage7.5

    Mixed reviews on food quality. Breakfast variety noted as limited.

  • Overall Experience8.5

    The overall experience is generally positive with high marks for convenience and staff service.

Guest reviews

Easy to get to not bad stay for the price

Easy to get to not bad stay for the price

Escalators dead, only basic coffee machine

fu · 9/10

Pool was available, rooms extremely clean, quiet and comfortable

Pool was available, rooms extremely clean, quiet and comfortable

Food and drink at the pool very expensive!

Sally · 10/10

position at terminus we arrived made access quick for our late night stay

position at terminus we arrived made access quick for our late night stay

siobhan · 9/10

The position of the Hotel within the airport is great.

The position of the Hotel within the airport is great.

The Hotel room was a bit tired and the pool needs an upgrade.

CHRISTINE · 9/10

staff were friendly, efficient and quick check in room was bigger than expected, hot kettle and tea/coffee in room, clean, quiet. shared bathroom facilities clean, very close to room, shower spotless. excellent towel, toothbrush kit etc. provided. exceeded my expectations for quick sleeping room during long layover

staff were friendly, efficient and quick check in room was bigger than expected, hot kettle and tea/coffee in room, clean, quiet. shared bathroom facilities clean, very close to room, shower spotless. excellent towel, toothbrush kit etc. provided. exceeded my expectations for quick sleeping room during long layover

nothing.

Sandra · 10/10
Mark · 8/10
Bohdan · 10/10

Location.

Location.

Construction around it. Escalator not working. Used to include breakfast. According to staff, new owner stopped breakfast.

Keith · 6/10