Nearby Attractions & Vibe
Located in downtown San Francisco, Hotel EPIK puts you within walking distance of Civic Center Plaza, Bill Graham Civic Auditorium, and Union Square for convenient exploring.
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San Francisco, US
Hotel EPIK
4 stars · Guest score 6.7/10
About this hotel
Luxurious Accommodation in Downtown San Francisco Hotel EPIK, located just a short walk from Civic Center Plaza, offers a luxurious stay in Downtown San Francisco. Modern Amenities for Comfort include free WiFi, satellite TV, iPod docking stations, and custom bath products. Each room features a single-cup coffee machine for your convenience. Dining and Entertainment Options Indulge in vegan and vegetarian cuisine at the SON & GARDEN restaurant or unwind at the SECRET BAR AND LOUNGE on-site. Convenient Location for Exploring With attractions like Bill Graham Civic Auditorium and shopping at Union Square within walking distance, Hotel EPIK is the perfect base for your San Francisco adventures. Book your stay now for a memorable experience!
Highlights
Service & Comfort
Helpful, courteous staff enhance your stay, with a focus on comfortable rooms and attentive reception to ensure a smooth visit.
Amenities & Dining
Enjoy modern in-room comforts like coffee options and WiFi, plus on-site vegan/vegetarian dining at SON & GARDEN and the SECRET BAR AND LOUNGE.
Facilities
- Parking
- Valet parking
- Accessible parking
- Parking garage
All 58 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Business center
- Heating
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Bar
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Non-smoking throughout
- Designated smoking area
- Shared lounge/TV area
- Concierge service
- Special diet menus - on request
- Grocery deliveries
- Wheelchair accessible
- Kid meals
- Toilet with grab rails
- Lower bathroom sink
- Higher level toilet
- Emergency cord in bathroom
- Wine/champagne
- Visual aids: Braille
- Auditory guidance
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Breakfast takeaway containers
- Key card access
Check-in & checkout
- Check-in
- 03:00 PM – 12:00 AM
- Check-out
- 11:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness6.1
Mixed reports: several guests praised clean, comfortable rooms, but multiple comments note rooms not cleaned during stay, beds with hairs and forgotten housekeeping — overall slightly above neutral but inconsistent.
- Service9.0
Mostly positive: staff frequently described as courteous, helpful and friendly at reception; a few isolated service failures (e.g., room-change promised then forgotten) but overall strong staff interactions justify a high score.
- Location6.0
Convenient for downtown/metro access (short walk) but repeatedly described as a dodgy/noisy area with many homeless/drug users and safety concerns at night — useful location but with notable drawbacks.
- Room Quality5.8
Mixed: some modern furnishings and comfortable beds, but rooms are small, shower doors awkward, broken tiles reported, creaky beds and cramped layouts reduce the score.
- Amenities8.0
Good basic amenities noted (fridge, TV/smart TV alternatives, shampoo/gel, coffee machine in the hall) though some failures reported (cable outage, spotty internet, occasional broken coffee machine). Overall a solid amenities offering for the price.
- Value for Money8.0
Repeatedly called affordable and good value for San Francisco; guests recommend it for the price despite some service/food compromises.
- Food and Beverage4.0
Consistently negative: breakfast described as poor (limited yogurt/cookie, bad/unripe fruit, coffee machine often broken) — F&B is a weak point.
- Overall Experience6.7
Mixed overall: affordability, convenient location and helpful staff balanced against small rooms, inconsistent housekeeping, noisy/dodgy surroundings and poor breakfast; aligns with the target overall rating.