Chennai, IN

ibis Chennai City Centre - An Accor Brand

690 Anna Salai, Mount Rd

4 stars · Guest score 6.7/10

About this hotel

Prime Location and Accessibility Situated on Anna Salai Road, opposite the Metro Station, ibis Chennai City Centre offers easy access to key landmarks and the airport, making it a convenient choice for travelers. Modern Amenities and Dining Options Enjoy a well-equipped fitness center, a stylish lobby bar 'The Hub', and a 24-hour multi-cuisine restaurant 'Spice It' offering an extensive breakfast spread. The rooms are designed with free high-speed WiFi, LED TV, and tea/coffee facilities for a comfortable stay. Near Major Attractions Within a short distance from the US Consulate, Apollo Hospital, and popular shopping destinations like Spencers Plaza & Express Avenue Mall, the hotel is an ideal hub for guests looking to explore Chennai. Book now to experience a seamless blend of comfort and convenience at ibis Chennai City Centre!

Highlights

Prime Location and Attractions

Situated on Anna Salai Road, opposite the Metro Station, near US Consulate and shopping destinations like Spencer's Plaza and Express Avenue Mall.

Comfort and Service

Enjoy modern amenities including free high-speed WiFi, LED TV, and a 24-hour multi-cuisine restaurant, all designed for your convenience.

Dining and Facilities

Relax at the stylish lobby bar 'The Hub' and stay active in the well-equipped fitness center during your stay.

Facilities

  • Parking
  • Free Parking
  • Valet parking
  • Accessible parking
  • Pet bowls
All 78 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Pets allowed
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Airport shuttle
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Soundproof rooms
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Car hire
  • Dry cleaning
  • Packed lunches
  • Currency exchange
  • Babysitting/child services
  • Daily housekeeping
  • Designated smoking area
  • Airport shuttle (additional charge)
  • Board games/puzzles
  • Shuttle service (additional charge)
  • Special diet menus - on request
  • Wheelchair accessible
  • Allergy-free room
  • Kid meals
  • Snack bar
  • Lockers
  • Wine/champagne
  • Airport drop off
  • Airport pick up
  • Coffee Shop on site
  • Fruits
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Access to health care professionals
  • Screens / Barriers between staff and guests for safety
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Breakfast takeaway containers
  • Key card access
  • Mobile app for room service

Check-in & checkout

Check-in
02:00 PM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness4.5

    Multiple reviews report poor cleanliness, especially washrooms and water/bottle cleanliness; several guests called out unsatisfactory housekeeping.

  • Service7.4

    Mixed feedback: several mentions of very helpful and hospitable staff, but also multiple reports of poor reception service, slow repairs and inattentive staff — overall average-to-good with inconsistency.

  • Location9.4

    Frequently praised as centrally located and conveniently near the consulate and other facilities; location is a clear strength.

  • Room Quality4.8

    Many comments about very small/congested rooms and bathrooms, issues with AC/fridge/safe, and some musty odors — room quality is a consistent weakness.

  • Amenities7.6

    Mixed amenities: cab arrangements and breakfast service noted positively, but problems reported with public Wi‑Fi (unstable), in-room safe, fridge and occasional maintenance delays.

  • Value for Money5.0

    Several guests felt the price did not match room quality and services; explicitly called out as expensive relative to expectations.

  • Food and Beverage8.1

    Breakfast receives multiple positive mentions (some called it amazing), though some guests noted certain items were not hot or the dining experience was disappointing.

  • Overall Experience6.8

    Overall mixed to negative sentiment: while location and breakfast/staff helped some stays, repeated issues with room size, cleanliness and inconsistent service led many guests to say they would not return.

Guest reviews

Ordered tea which was cold

Vikash · 4/10
Papanaidu · 1/10

Location

Location

Toilet

Ramasamy · 7/10

I only liked the fact that was near to all hospitals, marine beach and comfortably for people traveling through train.

I only liked the fact that was near to all hospitals, marine beach and comfortably for people traveling through train.

There is a longer list when it comes to dislike about this hotel in this particular location. Firstly they are overly priced which may be justified due to the location. However when you are paying such huge amount of your hard earned money, all you expect is comfortable stay and good service. The receptionist calls and distrub as per their convenience even though there is strict DND in your room and you are sick. Secondly when you as ask for in room dinning plates and spoons, all they serve you cheap plates and disposable spoons. And if you ask for explanations all they say is CORPORATE POLICY. I had better experience with other location but this location of ibis hotel was by far the worst experience.

Priyanka Chowdhury · 1/10

Location is good as close to the US consulate

Location is good as close to the US consulate

The breakfast options and the room service not that good. Food quality can be better.

Sameet Tijore · 5/10
kishore · 6/10
Dr Shyam Shankar · 7/10

Good location. Staff was very helpful from ground floor. One of the interns was also very helpful

Good location. Staff was very helpful from ground floor. One of the interns was also very helpful

The aircon was hot.

KEVIN · 8/10