Chengdu, CN

Grand Hyatt Chengdu

No. 8 South Chunxi Road

4 stars · Guest score 9.2/10

About this hotel

Luxurious Spa and Recreational Amenities Indulge in a relaxing massage at the full-service spa or unwind in the indoor pool, spa tub, and sauna. Dining and Entertainment Options Experience international cuisine at Grand Cafe and enjoy beverages at the bars/lounges. 24-hour room service and coffee shops/cafes are also available. Convenient Features for Business and Events Benefit from complimentary wired internet, a business center, and ample event space. Take advantage of the limo/town car service and airport shuttle for convenience. From luxury spa treatments to exquisite dining options, Grand Hyatt Chengdu offers the perfect blend of relaxation and convenience. Book your stay now for an unforgettable experience.

Highlights

Chengdu Neighborhood

Located in the vibrant city of Chengdu, enjoy easy access to local attractions and immerse yourself in the lively local culture.

Exceptional Guest Service

Relax with full-service spa treatments, 24-hour room service, and attentive staff dedicated to your comfort.

Luxury Amenities & Dining

Indulge in international cuisine at Grand Cafe, unwind in the indoor pool, spa tub, and sauna, and enjoy convenient business facilities.

Facilities

  • Wheelchair accessible parking
  • Free self parking
  • Wheelchair-accessible van parking
All 50 facilities
  • Elevator
  • Fitness facilities
  • ATM/banking
  • Conference space
  • Breakfast available (surcharge)
  • Arcade/game room
  • Library
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • Porter/bellhop
  • Express check-out
  • Limo or town car service available
  • Full-service spa
  • Internet access in public areas - high speed
  • Wedding services
  • Tours/ticket assistance
  • Free wired internet
  • Braille or raised signage
  • Conference center
  • Snack bar/deli
  • Golfing on site
  • Airport transportation - pickup (surcharge)
  • 24-hour fitness facilities
  • Shopping mall on site
  • Ballroom
  • Banquet hall
  • Health or beauty spa nearby
  • Wheelchair-accessible spa
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Accessible airport shuttle
  • No accessible airport shuttle
  • Free WiFi
  • 24-hour front desk
  • Terrace
  • Garden
  • Luggage storage
  • Express check-in/check-out
  • Sauna
  • Designated smoking area
  • Concierge service
  • Wheelchair accessible
  • Picnic area
  • Steam room

Check-in & checkout

Check-in
02:00 PM – 12:00 AM
Check-out
12:00 PM

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

House rules

Pets

Pets not allowed

Sustainability Certifications

Property confirms they are implementing guest safety measures

Pets

Service animals not allowed

Check-in & Check-out

Contactless check-out is available

General

Cashless transactions are available

Covid

Property does not offer onsite COVID-19 testing

Guest type

LGBTQ friendly

General

Professional property host/manager

General

Protective clothing is available to guests

Sustainability Certifications

Property confirms they are implementing enhanced cleaning measures

Health & Safety

Property does not require health documentation at check-in

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.0

    Issues with expired yogurt drinks and unprofessional behavior of restaurant staff.

  • Service9.5

    Staff is trying to provide good service, despite some shortcomings.

  • Location10.0

    The location is great.

  • Room Quality9.0

    Room seems very small compared to similar rooms in Shanghai.

  • Amenities10.0

    Standard quality for this hotel tier.

  • Value for Money10.0

    Standard quality for this hotel tier.

  • Food and Beverage7.5

    Negative experience with expired items and poor service at the breakfast restaurant.

  • Overall Experience9.5

    Hotel has potential but requires improvements in cleanliness and food service.