Nairobi, KE

DoubleTree by Hilton Nairobi

Ngong Lane, off Ngong Road

4 stars · Guest score 8.4/10

About this hotel

Contemporary Design and Comfortable Rooms Doubletree By Hilton Nairobi offers a modern and stylish stay with air-conditioned rooms equipped with LCD TVs, safety deposit boxes, and complimentary tea-and-coffee facilities for your comfort. Dining with a View Enjoy a delicious buffet breakfast and international cuisine at the hotel's restaurant with an outdoor terrace overlooking the pool. Unwind with evening drinks at the chic Piano Lounge. Convenient Amenities and Facilities Benefit from a 24-hour fitness center, business center, gift shop, and meeting facilities during your stay. With easy access to shopping malls and proximity to the airport, Doubletree By Hilton Nairobi ensures a convenient and enjoyable experience. Book your stay now at Doubletree By Hilton Nairobi for a memorable and comfortable visit!

Highlights

Prime Nairobi Location

Enjoy easy access to shopping malls and the airport, placing you conveniently close to Nairobi's vibrant attractions and business hubs.

Comfortable Guest Experience

Relax in air-conditioned rooms with LCD TVs, safety deposit boxes, and complimentary tea-and-coffee, ensuring a cozy and enjoyable stay.

Dining & Amenities

Savor international cuisine on the outdoor terrace and unwind at the Piano Lounge, complemented by a 24-hour fitness center and business facilities.

Facilities

  • Parking
  • Free Parking
  • Swimming pool
  • Private parking
  • Outdoor pool
  • Accessible parking
  • Street parking
All 87 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Business center
  • Terrace
  • Family rooms
  • Garden
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Airport shuttle
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Soundproof rooms
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Car hire
  • Dry cleaning
  • Breakfast in the room
  • Packed lunches
  • Currency exchange
  • Daily housekeeping
  • Designated smoking area
  • Airport shuttle (additional charge)
  • Shared lounge/TV area
  • Concierge service
  • Special diet menus - on request
  • Wheelchair accessible
  • Kid meals
  • ATM/cash machine on site
  • Toilet with grab rails
  • Lower bathroom sink
  • Higher level toilet
  • Emergency cord in bathroom
  • Sun loungers or beach chairs
  • Wine/champagne
  • Airport drop off
  • Airport pick up
  • Coffee Shop on site
  • Fruits
  • Shuttle service
  • Game drives
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Screens / Barriers between staff and guests for safety
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Thermometers for guests provided by property
  • Breakfast takeaway containers
  • Key card access

Check-in & checkout

Check-in
02:00 PM – 12:00 AM
Check-out
11:00 AM

Accessibility

42.86 accessibility score

  • Ramp access
  • Level entrance
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible parking
  • Cane accessible
  • Elderly accessible
  • Electric wheelchair accessible
  • Wheelchair accessible
  • Visually accessible
  • Wheelchair and scooter accessible

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.7

    Guests praised the shower and cleanliness.

  • Service8.8

    Friendly and helpful staff were highlighted in reviews.

  • Location7.7

    Neighborhood safety concerns were mentioned.

  • Room Quality8.1

    Large and comfortable rooms were appreciated.

  • Amenities8.6

    Good food and various options were noted.

  • Value for Money8.6

    A worthwhile experience based on provided feedback.

  • Food and Beverage8.2

    Breakfast was well-received but not extensively mentioned.

  • Overall Experience8.6

    General satisfaction with the stay was expressed.

Guest reviews

The staffs were exceptional and nice.

The staffs were exceptional and nice.

Need locker facilities in room

MOHAN · 8/10
Djedje · 6/10
Jacek · 8/10

Everything is of high quality and the location is extremely quiet

Everything is of high quality and the location is extremely quiet

It seems somewhat sterile

Barbara · 8/10

The professionalism of the staff as well as the infrastructure of the establishment

The professionalism of the staff as well as the infrastructure of the establishment

Everything is ok

Yves Theophile A. · 8/10
Harriet · 8/10

The staff was professional, courteous, and available

The staff was professional, courteous, and available

Nothing

Rosine · 8/10

I think it's cheeky to charge for proper coffee (all machine coffee) when the filter coffee is so weak and not great. Rather give us 1 x machine coffee included for $20. Next one is for your account.

James · 9/10