Prime Nairobi Location
Located in Westlands, close to top attractions, offering guests easy access to Nairobi's vibrant neighborhood and lively atmosphere.
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Nairobi, KE
Lotos Inn & Suites -Nairobi, Westlands
19 Mpaka Rd.
4 stars · Guest score 8.4/10
About this hotel
Luxurious All-Suite Hotel in Nairobi Modern Amenities : Enjoy free WiFi, flat-screen TV, fridge, microwave, and tea/coffee facilities in our open-plan suites with private bathrooms. Stunning Rooftop Restaurant : Indulge in authentic Chinese cuisine and drinks while taking in panoramic views of the Westlands skyline at our signature rooftop restaurant and lounge. Convenience and Comfort : Benefit from free private parking, 24-hour security, a fully-equipped conference room, and engaging activities like golfing and hiking. Plus, easy access to Nairobi's top attractions. Experience elegance and convenience at Lotos Inn & Suites. Book now for an unforgettable stay!
Highlights
Comfortable Guest Experience
Enjoy modern amenities, 24-hour security, and personalized service designed to make your stay relaxing and convenient.
Unique Dining & Amenities
Savor authentic Chinese cuisine with panoramic city views from our rooftop restaurant, complemented by free WiFi and private parking.
Facilities
- Parking
- Free Parking
- Valet parking
- Private parking
- Accessible parking
- Parking garage
All 108 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Terrace
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Golf course
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Tennis court
- Car hire
- Dry cleaning
- Breakfast in the room
- Packed lunches
- Currency exchange
- Babysitting/child services
- Chapel/shrine
- Casino
- Non-smoking throughout
- Sun terrace
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Shared lounge/TV area
- Shuttle service (additional charge)
- Minimarket on site
- Concierge service
- Special diet menus - on request
- Grocery deliveries
- Wheelchair accessible
- Allergy-free room
- Kid meals
- Shared kitchen
- Snack bar
- Lockers
- Toilet with grab rails
- Public transport tickets
- Kid-friendly buffet
- Evening entertainment
- Lower bathroom sink
- Higher level toilet
- Emergency cord in bathroom
- Nightclub/DJ
- Entertainment staff
- Outdoor furniture
- Wine/champagne
- Sun umbrellas
- Airport drop off
- Airport pick up
- Coffee Shop on site
- Fruits
- Auditory guidance
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Breakfast takeaway containers
- Key card access
- Mobile app for room service
- Happy hour
Check-in & checkout
- Check-in
- 12:00 PM – 12:00 AM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.4
Rooms were clean and well-maintained.
- Service8.9
Staff members were amazing, very helpful and responsive.
- Location8.7
Great central location, close to malls and city center.
- Room Quality8.1
Spacious rooms with good amenities, albeit some noise issues.
- Amenities8.2
Good facilities available, but could be better furnished.
- Value for Money8.2
Good value considering the service and location.
- Food and Beverage8.5
Breakfast was highlighted, with tasty options.
- Overall Experience8.3
Overall a comfortable stay with some minor noise issues.
Guest reviews
The rooms are spacious and the bed is very comfortable. The shower is excellent and the hairdryer is very good. The accommodation is close to some shopping malls and restaurants. The staff is very helpful. I highly recommend this hotel.
The rooms are spacious and the bed is very comfortable. The shower is excellent and the hairdryer is very good. The accommodation is close to some shopping malls and restaurants. The staff is very helpful. I highly recommend this hotel.
Breakfast could be better. The staff is a bit disorganized. In short, breakfast does not match the quality of the hotel.
Equipment and location.
Equipment and location.
Nice staff, large rooms. Clean bedding.
Nice staff, large rooms. Clean bedding.
Forgot to clean behind the bathroom door. We had a room right out towards a school, 3 meters away
Breakfast was good with an egg station.
Breakfast was good with an egg station.
Extremely noisy! Loud music blasted from a venue in the park opposite the hotel until past midnight, no way to sleep. The hotel was fully booked so I couldn’t move to a room not facing the noise. You actually pay more to have a park facing room which doesn’t make sense.
Location close to shopping center, safe area
Location close to shopping center, safe area
The views from the room are ugly
Clean, large, spacious room, too bad we were two and the bathroom products were for one person. But everything clean, fragrant, and with a nice little balcony outside. Friendly, kind, and helpful staff.
Clean, large, spacious room, too bad we were two and the bathroom products were for one person. But everything clean, fragrant, and with a nice little balcony outside. Friendly, kind, and helpful staff.