Nearby attractions
Situated at 19 Mpaka Road in Westlands, the hotel places you near Nairobi’s malls and city center for easy exploring.
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Nairobi, KE
Lotos Inn & Suites -Nairobi, Westlands
19 Mpaka Rd.
4 stars · Guest score 8.4/10
About this hotel
Luxurious All-Suite Hotel in Nairobi Modern Amenities : Enjoy free WiFi, flat-screen TV, fridge, microwave, and tea/coffee facilities in our open-plan suites with private bathrooms. Stunning Rooftop Restaurant : Indulge in authentic Chinese cuisine and drinks while taking in panoramic views of the Westlands skyline at our signature rooftop restaurant and lounge. Convenience and Comfort : Benefit from free private parking, 24-hour security, a fully-equipped conference room, and engaging activities like golfing and hiking. Plus, easy access to Nairobi's top attractions. Experience elegance and convenience at Lotos Inn & Suites. Book now for an unforgettable stay!
Highlights
Guest comfort
Staff are attentive and responsive, with clean, well-equipped suites and thoughtful service that enhances every stay.
Rooftop dining & amenities
Enjoy a stunning rooftop restaurant and lounge, plus in-room coffee/tea, minibar, and 24-hour security for a premium experience.
Facilities
- Parking
- Free Parking
- Valet parking
- Private parking
- Accessible parking
- Parking garage
All 108 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Terrace
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Golf course
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Tennis court
- Car hire
- Dry cleaning
- Breakfast in the room
- Packed lunches
- Currency exchange
- Babysitting/child services
- Chapel/shrine
- Casino
- Non-smoking throughout
- Sun terrace
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Shared lounge/TV area
- Shuttle service (additional charge)
- Minimarket on site
- Concierge service
- Special diet menus - on request
- Grocery deliveries
- Wheelchair accessible
- Allergy-free room
- Kid meals
- Shared kitchen
- Snack bar
- Lockers
- Toilet with grab rails
- Public transport tickets
- Kid-friendly buffet
- Evening entertainment
- Lower bathroom sink
- Higher level toilet
- Emergency cord in bathroom
- Nightclub/DJ
- Entertainment staff
- Outdoor furniture
- Wine/champagne
- Sun umbrellas
- Airport drop off
- Airport pick up
- Coffee Shop on site
- Fruits
- Auditory guidance
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Breakfast takeaway containers
- Key card access
- Mobile app for room service
- Happy hour
Check-in & checkout
- Check-in
- 12:00 PM – 12:00 AM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.4
Rooms were clean and well-maintained.
- Service8.9
Staff members were amazing, very helpful and responsive.
- Location8.7
Great central location, close to malls and city center.
- Room Quality8.1
Spacious rooms with good amenities, albeit some noise issues.
- Amenities8.2
Good facilities available, but could be better furnished.
- Value for Money8.2
Good value considering the service and location.
- Food and Beverage8.5
Breakfast was highlighted, with tasty options.
- Overall Experience8.3
Overall a comfortable stay with some minor noise issues.
Guest reviews
Conveniently located close to Sarit Shopping Mall. The rooms are spacious and the beds are very comfortable. Breakfast and the restaurant food, which mainly consists of Chinese dishes. The restaurant staff were particularly friendly, welcoming and service-minded, which made the overall experience pleasant.
Conveniently located close to Sarit Shopping Mall. The rooms are spacious and the beds are very comfortable. Breakfast and the restaurant food, which mainly consists of Chinese dishes. The restaurant staff were particularly friendly, welcoming and service-minded, which made the overall experience pleasant.
Delicious breakfast buffet, walking distance to restaurants and bars, friendly staff, and nice gift shop with fair prices. All in all great value, I'd stay here again!
Delicious breakfast buffet, walking distance to restaurants and bars, friendly staff, and nice gift shop with fair prices. All in all great value, I'd stay here again!
Facile d’accès et le personnel super sympa et à l’écoute.
Facile d’accès et le personnel super sympa et à l’écoute.
Guter Service, super Sauberkeit, Tolles Bad, schöner Balkon, super Restaurant
Guter Service, super Sauberkeit, Tolles Bad, schöner Balkon, super Restaurant
die Küchenausstattung ist sehr gering. Es gibt nur zwei Teller, zwei Gläser, zwei Tassen und ein bisschen Besteck. Die Inneneinrichtung ist schon etwas älter und abgenutzt, insb. die Küchenzeile