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Cape Town, ZA
Century City Hotel Urban Square
3 Energy Lane, Bridgeways Precinct
4 stars · Guest score 8.8/10
About this hotel
Modern Rooms with Amenities Experience modern decor, flat-screen TVs, and complimentary toiletries in our rooms. Some rooms even boast a cozy seating area for your comfort. Delicious Dining Options Indulge in a variety of dishes at our on-site restaurant and start your day right with our daily breakfast offerings. Convenient Business and Event Facilities With a business center and 20 conference venues, we have all your work needs covered. Plus, our proximity to V&A Waterfront and Table Mountain makes us the ideal choice for both business and leisure travelers. Book now and experience the best of Century City Hotel Urban Square!
Facilities
- Parking
- Parking garage
All 67 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Terrace
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Car hire
- Dry cleaning
- Currency exchange
- Non-smoking throughout
- Sun terrace
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Board games/puzzles
- Shuttle service (additional charge)
- Concierge service
- Kid meals
- ATM/cash machine on site
- Outdoor furniture
- Wine/champagne
- Airport drop off
- Airport pick up
- Coffee Shop on site
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Security alarm
Check-in & checkout
- Check-in
- 03:00 PM – 12:00 AM
- Check-out
- 11:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness9.3
Rooms and public areas repeatedly described as clean and immaculate; reception, foyer and bathrooms noted as well kept. Minor breakfast freshness issue mentioned but room cleanliness is strong.
- Service7.9
Staff are frequently described as warm, attentive and professional (many comments praising service), but there are isolated but serious negative incidents (restaurant management's verbal behaviour; a reservation/front-desk dispute) that lower this score.
- Location9.8
Consistently praised for a very convenient location — close to the conference centre, Canal Walk mall and local amenities; guests repeatedly highlight proximity and ease of access.
- Room Quality8.5
Rooms described as clean, modern and comfortable. Some issues reported such as an air-conditioning unit that could not be fully switched off and a comment about room size.
- Amenities9.0
Strong amenities cited: excellent breakfasts, bottomless brunch, complimentary wine tasting and live music. Minor operational issues at breakfast (single coffee machine causing queues, missing spread options).
- Value for Money8.4
Generally seen as good value due to location, cleanliness and service; isolated notes about room size affect perceived value for a minority of guests.
- Food and Beverage9.1
Breakfasts, brunch and restaurant offerings are frequently praised (excellent breakfasts, delectable brunch). Some negative notes: stale bread/croissants and one instance of poor restaurant management behaviour.
- Overall Experience8.4
Overall positive guest experience driven by location, cleanliness and friendly staff, but marred for some by notable service incidents and occasional breakfast/room control issues.