Banff, CA

Moose Hotel and Suites

345 Banff Ave

4 stars · Guest score 9.2/10

About this hotel

Luxurious Accommodations The Moose Hotel & Suites, just a stone's throw away from Banff's bustling center, offers a tranquil escape with its spa center and cozy suites featuring private balconies. Culinary Delights Indulge in a delightful a la carte breakfast each morning and savor the gourmet Italian cuisine at Pacini Italian Restaurant, promising a culinary experience like no other. Relaxation and Recreation Unwind at the Meadow Spa & Pools with its 10 treatment rooms and outdoor hot pool. Take a dip in the indoor swimming pool, stay active at the exercise room, or soak in the breathtaking views from the rooftop hot pools. Book your stay at Moose Hotel & Suites now for an unforgettable retreat in the heart of Banff!

Highlights

Nearby Attractions & Vibe

Steps from Banff National Park sights and historic stations, with easy access to Fairmont Banff Springs and Cave and Basin National Historic Site.

Service & Comfort

Guests praise friendly, helpful staff and spotless rooms that feel spacious and well-appointed.

Amenities and Dining

Rooftop hot tubs, spa options, and Pacini Italian Restaurant offer distinctive experiences and memorable flavors.

Facilities

  • Parking
  • Free Parking
  • Swimming pool
  • Private parking
  • Pool with view
  • Heated pool
  • Indoor pool
  • Pet bowls
  • Pet basket
All 80 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Business center
  • Heating
  • Terrace
  • Family rooms
  • Pets allowed
  • Hiking
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Cycling
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Tour desk
  • Golf course
  • Facilities for disabled guests
  • Meeting/banquet facilities
  • Hot tub/Jacuzzi
  • Canoeing
  • Sauna
  • Dry cleaning
  • Skiing
  • Massage services
  • Spa/wellness center
  • Ski storage
  • Non-smoking throughout
  • Daily housekeeping
  • Concierge service
  • Wheelchair accessible
  • Allergy-free room
  • ATM/cash machine on site
  • Electric vehicle charging station
  • Vending machine - drinks
  • Toilet with grab rails
  • Public transport tickets
  • Vending machine - snacks
  • Lower bathroom sink
  • Higher level toilet
  • Ski pass vendor
  • Spa/wellness center services
  • Beauty Services
  • Fitness/spa locker rooms
  • Manicure
  • Pedicure
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Physical distancing in dining areas
  • Food delivered to guest room
  • Screens / Barriers between staff and guests for safety
  • Breakfast takeaway containers
  • Key card access

Check-in & checkout

Check-in
04:00 PM
Check-out
11:00 AM

What's nearby

  • Banff National Park0.2 km
  • Fairmont Banff Springs (The Banff Springs Hotel)0.6 km
  • Lake Louise52 km
  • Cave and Basin National Historic Site0.8 km
  • Sulphur Mountain / Banff Gondola1.6 km
  • Banff Upper Hot Springs1.8 km
  • Lake Minnewanka11 km
  • Calgary International Airport (YYC)108 km
  • Banff Railway Station (historic Canadian Pacific station)0.4 km
  • Bow Falls1.1 km

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.6

    Overall clean, but some minor issues with coffee maker functionality reported.

  • Service10.0

    Staff described as lovely, friendly, and helpful by multiple reviewers.

  • Location9.6

    Great location with easy access to restaurants, shops, and ski areas.

  • Room Quality9.0

    Rooms were comfortable and well-sized with positive sentiments.

  • Amenities9.6

    Rooftop hot tubs and sauna received high praise.

  • Value for Money8.5

    Perceived as overpriced by some, but overall a great hotel experience.

  • Food and Beverage8.6

    Limited comments on food, but noted that onsite dining could improve.

  • Overall Experience9.8

    Overall positive experience highlighted by several reviewers.

Guest reviews

Shan · 9/10

It had such the cutest vibe so mountain lake with an open fire pit and the rooftop hot tubs

It had such the cutest vibe so mountain lake with an open fire pit and the rooftop hot tubs

There’s honestly nothing I didn’t like it was an amazing property

Renee · 10/10

Le personnel était charmant à la réception et super aidant. L’hôtel en lui même est superbe, la chambre également, avec tout ce qu’il faut dedans. Très propre, bien équipée et lit confortable (la couette pourrait être un peu plus épaisse) Le spa est très propre, vue magnifique et très agréable. Très bien situé dans le centre de Banff pour tout faire à pieds, tout était parfait.

Le personnel était charmant à la réception et super aidant. L’hôtel en lui même est superbe, la chambre également, avec tout ce qu’il faut dedans. Très propre, bien équipée et lit confortable (la couette pourrait être un peu plus épaisse) Le spa est très propre, vue magnifique et très agréable. Très bien situé dans le centre de Banff pour tout faire à pieds, tout était parfait.

Emma · 10/10
Marion · 10/10
Albert · 10/10

Beautiful and clean hotel room.

Beautiful and clean hotel room.

Rooms a bit small compared to other hotels we booked during this trip.

Xer079 · 9/10
Donna · 10/10

Super location and very comfortable. Friendly staff too.

Super location and very comfortable. Friendly staff too.

N/a

Ellen · 10/10