Banff, CA

Moose Hotel and Suites

345 Banff Ave

4 stars · Guest score 9.2/10

About this hotel

Luxurious Accommodations The Moose Hotel & Suites, just a stone's throw away from Banff's bustling center, offers a tranquil escape with its spa center and cozy suites featuring private balconies. Culinary Delights Indulge in a delightful a la carte breakfast each morning and savor the gourmet Italian cuisine at Pacini Italian Restaurant, promising a culinary experience like no other. Relaxation and Recreation Unwind at the Meadow Spa & Pools with its 10 treatment rooms and outdoor hot pool. Take a dip in the indoor swimming pool, stay active at the exercise room, or soak in the breathtaking views from the rooftop hot pools. Book your stay at Moose Hotel & Suites now for an unforgettable retreat in the heart of Banff!

Highlights

Banff Location

Situated just minutes from Banff's lively center, the hotel offers easy access to local attractions and a vibrant mountain town atmosphere.

Guest Comfort

Enjoy cozy suites with private balconies and a spa center designed for relaxation, ensuring a restful and rejuvenating stay.

Dining & Amenities

Savor gourmet Italian cuisine at Pacini Restaurant and unwind at the Meadow Spa & Pools with outdoor hot pools and a rooftop hot tub.

Facilities

  • Parking
  • Free Parking
  • Swimming pool
  • Private parking
  • Pool with view
  • Heated pool
  • Indoor pool
  • Pet bowls
  • Pet basket
All 80 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Business center
  • Heating
  • Terrace
  • Family rooms
  • Pets allowed
  • Hiking
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Cycling
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Tour desk
  • Golf course
  • Facilities for disabled guests
  • Meeting/banquet facilities
  • Hot tub/Jacuzzi
  • Canoeing
  • Sauna
  • Dry cleaning
  • Skiing
  • Massage services
  • Spa/wellness center
  • Ski storage
  • Non-smoking throughout
  • Daily housekeeping
  • Concierge service
  • Wheelchair accessible
  • Allergy-free room
  • ATM/cash machine on site
  • Electric vehicle charging station
  • Vending machine - drinks
  • Toilet with grab rails
  • Public transport tickets
  • Vending machine - snacks
  • Lower bathroom sink
  • Higher level toilet
  • Ski pass vendor
  • Spa/wellness center services
  • Beauty Services
  • Fitness/spa locker rooms
  • Manicure
  • Pedicure
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Physical distancing in dining areas
  • Food delivered to guest room
  • Screens / Barriers between staff and guests for safety
  • Breakfast takeaway containers
  • Key card access

Check-in & checkout

Check-in
04:00 PM
Check-out
11:00 AM

What's nearby

  • Banff National Park0.2 km
  • Fairmont Banff Springs (The Banff Springs Hotel)0.6 km
  • Lake Louise52 km
  • Cave and Basin National Historic Site0.8 km
  • Sulphur Mountain / Banff Gondola1.6 km
  • Banff Upper Hot Springs1.8 km
  • Lake Minnewanka11 km
  • Calgary International Airport (YYC)108 km
  • Banff Railway Station (historic Canadian Pacific station)0.4 km
  • Bow Falls1.1 km

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.6

    Overall clean, but some minor issues with coffee maker functionality reported.

  • Service10.0

    Staff described as lovely, friendly, and helpful by multiple reviewers.

  • Location9.6

    Great location with easy access to restaurants, shops, and ski areas.

  • Room Quality9.0

    Rooms were comfortable and well-sized with positive sentiments.

  • Amenities9.6

    Rooftop hot tubs and sauna received high praise.

  • Value for Money8.5

    Perceived as overpriced by some, but overall a great hotel experience.

  • Food and Beverage8.6

    Limited comments on food, but noted that onsite dining could improve.

  • Overall Experience9.8

    Overall positive experience highlighted by several reviewers.

Guest reviews

Great room set up. Great location

Great room set up. Great location

None

Christina · 10/10
Daniel · 10/10

The rooms were cool. Loved the rooftop pools as well.

The rooms were cool. Loved the rooftop pools as well.

None

Elizabeth · 10/10
Wayne · 8/10

It was central and room was lovely, breakfast fantastic.

It was central and room was lovely, breakfast fantastic.

Breakfast was extra

Lindsay · 10/10

So the hotel is very nice. We felt very comfortable. The price is quite hefty, simply exaggerated for what we had on-site. We paid almost 1500 € for two adults and two nights. The price was really not appropriate for the comfort on-site. Our room was okay, nothing special, but clean and tidy. Looking past the street and trees, you could see the Rocky Mountains to the right and left. The bathroom was great. On the third floor, there is a mega beautiful pool area with a view of the Rocky Mountains. An indoor pool and two different outdoor pools. There is also a sauna area. There is a restaurant in the hotel, where we had breakfast and dinner. Breakfast needs to improve a bit. Dinner was very tasty. The staff was very friendly, courteous, and helpful. The hotel is recommended, just a bit too expensive.

So the hotel is very nice. We felt very comfortable. The price is quite hefty, simply exaggerated for what we had on-site. We paid almost 1500 € for two adults and two nights. The price was really not appropriate for the comfort on-site. Our room was okay, nothing special, but clean and tidy. Looking past the street and trees, you could see the Rocky Mountains to the right and left. The bathroom was great. On the third floor, there is a mega beautiful pool area with a view of the Rocky Mountains. An indoor pool and two different outdoor pools. There is also a sauna area. There is a restaurant in the hotel, where we had breakfast and dinner. Breakfast needs to improve a bit. Dinner was very tasty. The staff was very friendly, courteous, and helpful. The hotel is recommended, just a bit too expensive.

Everything was great, only the price was exaggerated.

Michael · 10/10

Excellent location, beautiful space, nice pool and gym facilities.

Excellent location, beautiful space, nice pool and gym facilities.

Nothing!

Libby · 9/10
Tomas · 6/10