Nearby Attractions & Vibe
Direct access to Montecasino with a safe, walkable area and lush gardens just steps away from dining options in Fourways.
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Johannesburg, ZA
Palazzo Hotel
Montecasino Boulevard
5 stars · Guest score 8.6/10
About this hotel
Luxurious Accommodation with Elegant Rooms Experience a stay like no other at Palazzo Montecasino Hotel, where the manicured Tuscan-style garden and spacious outdoor pool beckon you to relax in style. The air-conditioned rooms, each with a seating area and flat-screen TV, offer a perfect blend of comfort and sophistication. Wellness and Entertainment Facilities Indulge in ultimate relaxation at the on-site spa with Thai massages or enjoy a fun-filled time at the bowling alley and casino. Stay active at the fitness centre or simply unwind by the pool - the choice is yours at Palazzo Montecasino. Culinary Delights and Convenient Location Start your day with a delicious breakfast at the Medeo restaurant and explore a variety of Italian dishes with French and African influences. Conveniently located near Sandton Business Centre, this hotel offers easy access to both Lanseria and O.R Tambo Airports. Ready to experience luxury and comfort? Book your stay at Palazzo Montecasino Hotel now.
Highlights
Service & Comfort
Known for friendly, professional staff and attentive service that enhances your stay.
Amenities & Dining
Wellness and entertainment options on-site, plus Medeo restaurant offering Italian with French and African influences.
Facilities
- Parking
- Free Parking
- Swimming pool
- Outdoor pool
- Accessible parking
- Parking garage
- Swimming pool toys
All 111 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Terrace
- Family rooms
- Garden
- Lift / Elevator
- Laundry
- Luggage storage
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Golf course
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Car hire
- Dry cleaning
- Breakfast in the room
- Massage services
- Packed lunches
- Spa/wellness center
- Barber/beauty shop
- Currency exchange
- Babysitting/child services
- Casino
- Non-smoking throughout
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Concierge service
- Special diet menus - on request
- Wheelchair accessible
- Allergy-free room
- Kid meals
- Snack bar
- Toilet with grab rails
- Kid-friendly buffet
- Evening entertainment
- Lower bathroom sink
- Higher level toilet
- Emergency cord in bathroom
- Nightclub/DJ
- Outdoor furniture
- Sun loungers or beach chairs
- Picnic area
- Wine/champagne
- Sun umbrellas
- Airport drop off
- Airport pick up
- Coffee Shop on site
- Fruits
- Shallow end
- Spa/wellness center services
- Beauty Services
- Manicure
- Pedicure
- Hair Salon Services
- Visual aids: Braille
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Breakfast takeaway containers
- Key card access
- Live music/performance
- Broadcast Live sport events
- Movie nights
Check-in & checkout
- Check-in
- 02:00 PM – 12:00 AM
- Check-out
- 11:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.2
Several reviews note cleanliness problems (urine smell in showers, hallway odour, explicit 'not clean' comment), so cleanliness is noticeably below the hotel average.
- Service10.0
Service is consistently praised: staff described as friendly, professional, warm and attentive across multiple reviews; staff handled issues helpfully in many cases.
- Location9.8
Location is repeatedly praised (direct access to Montecasino, safe area, walking distance to restaurants, pretty gardens) and is a clear strength.
- Room Quality7.6
Mixed room feedback: some guests loved the rooms and welcome treats, but there are multiple reports of tired furniture, poor mattresses and pillows, and need for refurbishment.
- Amenities7.6
Amenities have notable issues: unreliable WiFi, non‑smart TVs/limited channels and a hazardous hairdryer incident; these reduce the amenities score despite other positives.
- Value for Money7.4
Perceived value is mixed—many positive experiences but some guests felt the price did not match problems encountered (WiFi, TV, room issues).
- Food and Beverage9.6
Food and beverage (especially breakfast) are frequently praised as outstanding, fresh and high-quality, supporting a strong rating.
- Overall Experience9.6
Overall experience trends very positive with many 'perfect' and 'highly recommend' reviews, though some serious cleanliness/maintenance incidents slightly temper the score.