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Johannesburg, ZA

Palazzo Hotel

Montecasino Boulevard

5 stars · Guest score 8.6/10

About this hotel

Luxurious Accommodation with Elegant Rooms Experience a stay like no other at Palazzo Montecasino Hotel, where the manicured Tuscan-style garden and spacious outdoor pool beckon you to relax in style. The air-conditioned rooms, each with a seating area and flat-screen TV, offer a perfect blend of comfort and sophistication. Wellness and Entertainment Facilities Indulge in ultimate relaxation at the on-site spa with Thai massages or enjoy a fun-filled time at the bowling alley and casino. Stay active at the fitness centre or simply unwind by the pool - the choice is yours at Palazzo Montecasino. Culinary Delights and Convenient Location Start your day with a delicious breakfast at the Medeo restaurant and explore a variety of Italian dishes with French and African influences. Conveniently located near Sandton Business Centre, this hotel offers easy access to both Lanseria and O.R Tambo Airports. Ready to experience luxury and comfort? Book your stay at Palazzo Montecasino Hotel now.

Highlights

Prime Location Near Sandton

Enjoy easy access to Sandton Business Centre and major airports, placing you at the heart of Johannesburg’s vibrant commercial and leisure district.

Exceptional Guest Comfort

Relax in elegant, air-conditioned rooms with flat-screen TVs, and indulge in wellness treatments or leisure activities on-site.

Distinctive Dining & Amenities

Savor Italian, French, and African-inspired dishes at Medeo restaurant and unwind with spa treatments, bowling, or a swim in the outdoor pool.

Facilities

Parking
Free Parking
Swimming pool
Outdoor pool
Accessible parking
Parking garage
Swimming pool toys

All 111 facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
Family rooms
Garden
Lift / Elevator
Laundry
Luggage storage
Airport shuttle
Safety deposit box
Bar
Fax/photocopying
Tour desk
Golf course
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Car hire
Dry cleaning
Breakfast in the room
Massage services
Packed lunches
Spa/wellness center
Barber/beauty shop
Currency exchange
Babysitting/child services
Casino
Non-smoking throughout
Daily housekeeping
Designated smoking area
Airport shuttle (additional charge)
Shuttle service (additional charge)
Concierge service
Special diet menus - on request
Wheelchair accessible
Allergy-free room
Kid meals
Snack bar
Toilet with grab rails
Kid-friendly buffet
Evening entertainment
Lower bathroom sink
Higher level toilet
Emergency cord in bathroom
Nightclub/DJ
Outdoor furniture
Sun loungers or beach chairs
Picnic area
Wine/champagne
Sun umbrellas
Airport drop off
Airport pick up
Coffee Shop on site
Fruits
Shallow end
Spa/wellness center services
Beauty Services
Manicure
Pedicure
Hair Salon Services
Visual aids: Braille
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Breakfast takeaway containers
Key card access
Live music/performance
Broadcast Live sport events
Movie nights

Check-in & checkout

Check-in: 02:00 PM – 12:00 AM
Check-out: 11:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness7.2
Several reviews note cleanliness problems (urine smell in showers, hallway odour, explicit 'not clean' comment), so cleanliness is noticeably below the hotel average.
Service10.0
Service is consistently praised: staff described as friendly, professional, warm and attentive across multiple reviews; staff handled issues helpfully in many cases.
Location9.8
Location is repeatedly praised (direct access to Montecasino, safe area, walking distance to restaurants, pretty gardens) and is a clear strength.
Room Quality7.6
Mixed room feedback: some guests loved the rooms and welcome treats, but there are multiple reports of tired furniture, poor mattresses and pillows, and need for refurbishment.
Amenities7.6
Amenities have notable issues: unreliable WiFi, non‑smart TVs/limited channels and a hazardous hairdryer incident; these reduce the amenities score despite other positives.
Value for Money7.4
Perceived value is mixed—many positive experiences but some guests felt the price did not match problems encountered (WiFi, TV, room issues).
Food and Beverage9.6
Food and beverage (especially breakfast) are frequently praised as outstanding, fresh and high-quality, supporting a strong rating.
Overall Experience9.6
Overall experience trends very positive with many 'perfect' and 'highly recommend' reviews, though some serious cleanliness/maintenance incidents slightly temper the score.

Guest reviews

Labuschagne · 10/10

Staff were amazing. Really friendly and went the extra mile.
Staff were amazing. Really friendly and went the extra mile.
Anand · 9/10

Disappointing given we paid full price for a room and then the property tried to charge us again. We had 2 people staying in each hotel room not 1.
CHAD · 1/10

Anita · 9/10

Everything great location, hotel perfect and staff friendly and always accommodating
Everything great location, hotel perfect and staff friendly and always accommodating
Daniel · 10/10

Ignus · 10/10

Hlamalani · 10/10

Stephan · 9/10