Jeddah, SA

Mövenpick Hotel City Star Jeddah

Madinah Road

4 stars · Guest score 8.4/10

About this hotel

Luxurious Accommodation with Convenient Location Indulge in 5-star service at Mövenpick Hotel City Star Jeddah, where elegance meets convenience just steps away from Al Harthy Exhibition Centre. Relax in air-conditioned rooms with flat-screen TVs and pamper yourself with plush bathrobes and free toiletries in the private bathrooms. Unwind and Dine Savor culinary delights at the 3 food & beverage outlets, offering everything from authentic Arabic cuisine to a rooftop lounge serving shisha and light snacks. Enjoy a variety of dining experiences without leaving the hotel premises. Relaxation and Recreation Take a dip in the year-round outdoor pool, soak up the sun on the terrace, or make use of the free WiFi throughout the hotel. With a 24-hour front desk and a hairdresser on-site, every comfort is at your fingertips. Book now to experience the perfect blend of luxury and convenience at Mövenpick Hotel City Star Jeddah.

Highlights

Nearby Attractions & Vibe

Located in Albawadi District, a quick ride from Al Harthy Exhibition Centre with access to shops and dining nearby.

Service & Comfort

Guests note friendly, helpful staff and clean, spacious rooms designed for a comfortable stay.

Distinctive Dining & Amenities

Three food and beverage outlets plus a rooftop lounge; year-round outdoor pool and a wellness-focused atmosphere.

Facilities

  • Parking
  • Free Parking
  • Swimming pool
  • Valet parking
  • Private parking
  • Accessible parking
  • Parking garage
  • Indoor pool
  • Rooftop pool
  • Fence around pool
All 90 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Business center
  • Family rooms
  • Lift / Elevator
  • Laundry
  • Airport shuttle
  • Safety deposit box
  • Fax/photocopying
  • Soundproof rooms
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Sauna
  • Dry cleaning
  • Breakfast in the room
  • Massage services
  • Spa/wellness center
  • Currency exchange
  • Daily housekeeping
  • Designated smoking area
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Concierge service
  • Special diet menus - on request
  • Wheelchair accessible
  • Allergy-free room
  • Lockers
  • Toilet with grab rails
  • Open-air bath
  • Lower bathroom sink
  • Emergency cord in bathroom
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Airport drop off
  • Airport pick up
  • Steam room
  • Fitness/spa locker rooms
  • Visual aids: Braille
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Key access
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Thermometers for guests provided by property
  • Breakfast takeaway containers
  • Key card access
  • Mobile app for room service

Check-in & checkout

Check-in
02:00 PM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.2

    Mostly praised as 'neat and clean' and 'spacious', though a few reports mention humidity smell and a housekeeping intrusion incident that lowered perceived consistency.

  • Service9.2

    Repeatedly praised across reviews: friendly, helpful staff with multiple named employees and consistent good reception and concierge service.

  • Location9.0

    Frequently highlighted as excellent—close to airport, malls and restaurants and praised for a convenient, quieter location.

  • Room Quality8.0

    Many guests found rooms spacious and well maintained, but some reported old rooms, humidity smell and being assigned a smoking room unexpectedly.

  • Amenities8.8

    Positive mentions of rooftop pool, gym, coffee shop and signature 'Chocolate Hour' indicate strong amenities offering.

  • Value for Money7.2

    Mixed sentiment: one review states excellent value, but others cite pricing concerns and an unresolved refund (360 SAR) that negatively impacted perceived value.

  • Food and Beverage8.6

    Generally positive references to restaurant and special offerings (Chocolate Hour); one guest wished for tub in bathroom but F&B service and offerings are well regarded.

  • Overall Experience8.2

    Overall stays described as excellent and special with many repeat guests and strong service; isolated operational issues (refund, housekeeping entry) slightly reduced the overall score.