Prime Location
Situated just steps from Al Harthy Exhibition Centre, the hotel offers easy access to Jeddah’s key attractions and vibrant neighborhood.
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Jeddah, SA
Mövenpick Hotel City Star Jeddah
Al-Madinah Al-monawarah Road, Albawadi District 21512
4 stars · Guest score 8.4/10
About this hotel
Luxurious Accommodation with Convenient Location Indulge in 5-star service at Mövenpick Hotel City Star Jeddah, where elegance meets convenience just steps away from Al Harthy Exhibition Centre. Relax in air-conditioned rooms with flat-screen TVs and pamper yourself with plush bathrobes and free toiletries in the private bathrooms. Unwind and Dine Savor culinary delights at the 3 food & beverage outlets, offering everything from authentic Arabic cuisine to a rooftop lounge serving shisha and light snacks. Enjoy a variety of dining experiences without leaving the hotel premises. Relaxation and Recreation Take a dip in the year-round outdoor pool, soak up the sun on the terrace, or make use of the free WiFi throughout the hotel. With a 24-hour front desk and a hairdresser on-site, every comfort is at your fingertips. Book now to experience the perfect blend of luxury and convenience at Mövenpick Hotel City Star Jeddah.
Highlights
Exceptional Service
Enjoy 5-star service with air-conditioned rooms, plush bathrobes, and a 24-hour front desk dedicated to guest comfort.
Dining & Amenities
Savor diverse culinary options at three outlets, relax by the outdoor pool, and unwind in a rooftop lounge with shisha and light snacks.
Facilities
- Parking
- Free Parking
- Swimming pool
- Valet parking
- Private parking
- Accessible parking
- Parking garage
- Indoor pool
- Rooftop pool
- Fence around pool
All 90 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Family rooms
- Lift / Elevator
- Laundry
- Airport shuttle
- Safety deposit box
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Sauna
- Dry cleaning
- Breakfast in the room
- Massage services
- Spa/wellness center
- Currency exchange
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Concierge service
- Special diet menus - on request
- Wheelchair accessible
- Allergy-free room
- Lockers
- Toilet with grab rails
- Open-air bath
- Lower bathroom sink
- Emergency cord in bathroom
- Outdoor furniture
- Sun loungers or beach chairs
- Sun umbrellas
- Airport drop off
- Airport pick up
- Steam room
- Fitness/spa locker rooms
- Visual aids: Braille
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Breakfast takeaway containers
- Key card access
- Mobile app for room service
Check-in & checkout
- Check-in
- 02:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.2
Mostly praised as 'neat and clean' and 'spacious', though a few reports mention humidity smell and a housekeeping intrusion incident that lowered perceived consistency.
- Service9.2
Repeatedly praised across reviews: friendly, helpful staff with multiple named employees and consistent good reception and concierge service.
- Location9.0
Frequently highlighted as excellent—close to airport, malls and restaurants and praised for a convenient, quieter location.
- Room Quality8.0
Many guests found rooms spacious and well maintained, but some reported old rooms, humidity smell and being assigned a smoking room unexpectedly.
- Amenities8.8
Positive mentions of rooftop pool, gym, coffee shop and signature 'Chocolate Hour' indicate strong amenities offering.
- Value for Money7.2
Mixed sentiment: one review states excellent value, but others cite pricing concerns and an unresolved refund (360 SAR) that negatively impacted perceived value.
- Food and Beverage8.6
Generally positive references to restaurant and special offerings (Chocolate Hour); one guest wished for tub in bathroom but F&B service and offerings are well regarded.
- Overall Experience8.2
Overall stays described as excellent and special with many repeat guests and strong service; isolated operational issues (refund, housekeeping entry) slightly reduced the overall score.
Guest reviews
Good luck
Good luck
The restaurant prices are very expensive
Excellent
Excellent
Excellent
The room was spacious, neat and clean. The staff are very friendly and helpful. The hotel is almost new.
The room was spacious, neat and clean. The staff are very friendly and helpful. The hotel is almost new.