Nairobi, KE

The Concord Hotel & Suites

31, Wangapala Road

4 stars · Guest score 8.4/10

About this hotel

Luxurious Five-Star Accommodation Located in Nairobi, The Concord Hotel & Suites offers a lavish experience with an indoor heated swimming pool, spa, and fitness centre. Each air-conditioned room features modern amenities like a flat-screen TV and a minibar for your comfort. Culinary Delights and 24-Hour Room Service Indulge in a variety of dining options on-site and take advantage of 24-hour room service for a truly convenient stay. Tea and coffee facilities in each room ensure you can relax with a hot beverage anytime. Convenient Location and Business Services Situated near Nairobi National Museum and Westgate Shopping Mall, the hotel also offers a business centre and free private parking. For added convenience, Kenyatta International Conference Centre is just a short distance away. Book your luxurious stay at The Concord Hotel & Suites for an unforgettable experience.

Highlights

Prime Location

Situated near Nairobi National Museum and Westgate Shopping Mall, offering easy access to cultural and shopping experiences.

Exceptional Service

Enjoy 24-hour room service, modern amenities, and a spa for a luxurious and comfortable stay.

Unique Amenities

Relax in the indoor heated pool, stay fit at the gym, and indulge in diverse dining options.

Facilities

  • Parking
  • Free Parking
  • Swimming pool
  • Private parking
  • Accessible parking
  • Pool with view
  • Heated pool
  • Indoor pool
  • Rooftop pool
  • Pool cover
All 96 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Business center
  • Family rooms
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Airport shuttle
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Soundproof rooms
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Sauna
  • Dry cleaning
  • Breakfast in the room
  • Massage services
  • Packed lunches
  • Spa/wellness center
  • Daily housekeeping
  • Designated smoking area
  • Airport shuttle (additional charge)
  • Shared lounge/TV area
  • Shuttle service (additional charge)
  • Concierge service
  • Special diet menus - on request
  • Wheelchair accessible
  • Kid meals
  • Kids' outdoor play equipment
  • Toilet with grab rails
  • Kid-friendly buffet
  • Lower bathroom sink
  • Higher level toilet
  • Emergency cord in bathroom
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Wine/champagne
  • Airport drop off
  • Airport pick up
  • Fruits
  • Shallow end
  • Steam room
  • Fitness/spa locker rooms
  • Fitness classes
  • Personal trainer
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Thermometers for guests provided by property
  • Breakfast takeaway containers
  • Key card access

Check-in & checkout

Check-in
02:00 PM
Check-out
10:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.6

    Some reviews mentioned issues with cleanliness and maintenance.

  • Service8.9

    Positive mentions of friendly staff and good service, despite some negatives.

  • Location8.8

    Great location mentioned in reviews, contributing positively.

  • Room Quality8.6

    Guests stated that the rooms were comfortable and cozy.

  • Amenities7.9

    Negative feedback regarding the pool and other facilities.

  • Value for Money8.3

    Mixed sentiments on pricing and value, with some reviews indicating overcharging.

  • Food and Beverage8.7

    Compliments on the breakfast and restaurant offerings.

  • Overall Experience8.5

    General consensus is a favorable stay, balancing positives and negatives.

Guest reviews

shahid · 7/10

Breakfast was great!

Breakfast was great!

Mary · 8/10

All

All

All ok

Alnoor · 10/10
Muhammad Bilal · 8/10

Very big rooms

Very big rooms

Francis · 9/10

Amazing property and great staff

Amazing property and great staff

Sports · 10/10
Temitope · 7/10

The room is large and comfortable and the feather pillow is very soft. Many amenities both in the bathroom and a large desk in the room. Two restaurants with three different kitchens: local, Chinese, and Indian. The staff is very kind.

The room is large and comfortable and the feather pillow is very soft. Many amenities both in the bathroom and a large desk in the room. Two restaurants with three different kitchens: local, Chinese, and Indian. The staff is very kind.

The location is not convenient to go downtown but Ubers work very well

Carlotta · 9/10