Luxurious Five-Star Accommodation Located in Nairobi, The Concord Hotel & Suites offers a lavish experience with an indoor heated swimming pool, spa, and fitness centre. Each air-conditioned room features modern amenities like a flat-screen TV and a minibar for your comfort. Culinary Delights and 24-Hour Room Service Indulge in a variety of dining options on-site and take advantage of 24-hour room service for a truly convenient stay. Tea and coffee facilities in each room ensure you can relax with a hot beverage anytime. Convenient Location and Business Services Situated near Nairobi National Museum and Westgate Shopping Mall, the hotel also offers a business centre and free private parking. For added convenience, Kenyatta International Conference Centre is just a short distance away. Book your luxurious stay at The Concord Hotel & Suites for an unforgettable experience.
Highlights
Nearby Attractions & Vibe
Situated in Nairobi with easy access to the National Museum and Westgate Shopping Mall, featuring a convenient city-centre feel.
Service & Comfort
Guests note friendly staff and comfortable rooms, with 24-hour room service enhancing convenience.
Distinctive Amenities & Dining
Luxurious features include an indoor heated pool, spa, fitness centre, and on-site dining options with in-room tea/coffee and minibars.
Facilities
Parking
Free Parking
Swimming pool
Private parking
Accessible parking
Pool with view
Heated pool
Indoor pool
Rooftop pool
Pool cover
All 96 facilities
Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Family rooms
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Airport shuttle
Safety deposit box
Bar
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Sauna
Dry cleaning
Breakfast in the room
Massage services
Packed lunches
Spa/wellness center
Daily housekeeping
Designated smoking area
Airport shuttle (additional charge)
Shared lounge/TV area
Shuttle service (additional charge)
Concierge service
Special diet menus - on request
Wheelchair accessible
Kid meals
Kids' outdoor play equipment
Toilet with grab rails
Kid-friendly buffet
Lower bathroom sink
Higher level toilet
Emergency cord in bathroom
Outdoor furniture
Sun loungers or beach chairs
Wine/champagne
Airport drop off
Airport pick up
Fruits
Shallow end
Steam room
Fitness/spa locker rooms
Fitness classes
Personal trainer
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Breakfast takeaway containers
Key card access
Check-in & checkout
Check-in
02:00 PM
Check-out
10:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
Cleanliness7.6
Some reviews mentioned issues with cleanliness and maintenance.
Service8.9
Positive mentions of friendly staff and good service, despite some negatives.
Location8.8
Great location mentioned in reviews, contributing positively.
Room Quality8.6
Guests stated that the rooms were comfortable and cozy.
Amenities7.9
Negative feedback regarding the pool and other facilities.
Value for Money8.3
Mixed sentiments on pricing and value, with some reviews indicating overcharging.
Food and Beverage8.7
Compliments on the breakfast and restaurant offerings.
Overall Experience8.5
General consensus is a favorable stay, balancing positives and negatives.