Prime Istanbul Location
Located in the vibrant Fatih district, close to iconic landmarks like the Basilica Cistern and Spice Bazaar, perfect for exploring the city.
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Istanbul, TR
Sirkeci Ersu Hotel & SPA
No 10 Sirkeci Sultanahm Ebussuud Cad Er
Independent hotel · Guest score 8.1/10
About this hotel
Luxurious Accommodation in the Heart of Istanbul Modern Amenities : Sirkeci Ersu Hotel & SPA offers air-conditioned rooms with free WiFi, flat-screen TVs, and minibars. Guests can also enjoy a garden, terrace, sauna, and hammam for ultimate relaxation. Convenience at Your Fingertips : With room service, a 24-hour front desk, and currency exchange, guests' needs are always met promptly. The hotel also boasts a buffet breakfast, spa center, hairdresser's, and business facilities. Prime Location : Situated in the bustling Fatih district, the hotel is close to iconic landmarks like Basilica Cistern and Spice Bazaar, making it the perfect choice for travelers looking to explore Istanbul. Experience luxury and convenience at Sirkeci Ersu Hotel & SPA. Book now for an unforgettable stay in Istanbul.
Highlights
Exceptional Guest Service
Enjoy 24-hour front desk service, room service, and prompt assistance to ensure a comfortable and convenient stay.
Luxurious Amenities and Dining
Relax in the spa, sauna, and hammam, or enjoy a buffet breakfast and modern comforts like free WiFi and flat-screen TVs.
Facilities
- Parking
- Accessible parking
- Parking garage
All 112 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Room service
- Business center
- Heating
- Terrace
- Family rooms
- Garden
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Car hire
- Sauna
- Dry cleaning
- Breakfast in the room
- Massage services
- Packed lunches
- Spa/wellness center
- Barber/beauty shop
- Currency exchange
- Hammam
- Non-smoking throughout
- Sun terrace
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Shared lounge/TV area
- Shuttle service (additional charge)
- Minimarket on site
- Concierge service
- Special diet menus - on request
- Grocery deliveries
- Wheelchair accessible
- Allergy-free room
- ATM/cash machine on site
- Lockers
- Vending machine - drinks
- Toilet with grab rails
- Public transport tickets
- Kid-friendly buffet
- Evening entertainment
- Baby safety gates
- Open-air bath
- Lower bathroom sink
- Public Bath
- Outdoor furniture
- Airport drop off
- Airport pick up
- Coffee Shop on site
- Fruits
- Outdoor fireplace
- Steam room
- Fitness/spa locker rooms
- Strollers
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Walking tours
- Key card access
- Bike tours
- Tour/class on local culture
- Live music/performance
- Themed dinner nights
- Broadcast Live sport events
- Temporary art galleries
- Pub crawls
- Movie nights
- Aerobics
- Archery
- Stand-up comedy
Check-in & checkout
- Check-in
- 02:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness6.2
Mixed reports: several guests praised cleanliness, but there are explicit complaints about dirty toilets, unclean bedding and instances where the room/apartment was not cleaned on the last day.
- Service10.0
Generally very positive: multiple mentions of friendly, helpful staff (notably Christina, also Kenan and Younus) and prompt assistance; one isolated negative interaction at breakfast is reported but overall staff helpfulness is a strong theme.
- Location10.0
Consistently praised: central, perfect for sightseeing, walking distance to tram and major attractions; many guests highlight safety returning at night and the hotel's excellent position.
- Room Quality7.2
Rooms are described as small (standard for historic centre) and generally comfortable; some practical issues noted (small bed, loose drawer, small bathroom) which lowers this score slightly.
- Amenities9.0
Mixed but generally adequate: guests requested and received fixes (e.g., shower head replaced); there are some missing or broken items reported (soap dispenser, lack of hangers), yet overall amenities and responsiveness are acceptable.
- Value for Money7.0
Moderate: good location and helpful staff add value, but recurring complaints about breakfast quality, small rooms and occasional service issues reduce perceived value for some guests.
- Food and Beverage5.5
Noted problem area: multiple reviews complain of poor breakfast quality (cold, repetitive, stale bread), though a few guests praised certain items (cakes); overall sentiment on F&B is negative.
- Overall Experience9.9
Overall positive stays driven by excellent location and very helpful staff; several guests explicitly recommend the hotel despite some shortcomings (small rooms, breakfast issues), leading to a high overall impression.
Guest reviews
Pleasant and clean, excellent location.
Pleasant and clean, excellent location.
Breakfast was monotonous, minimal choice and not replenished, so after 9 hours only bread and spreads. Lack of eating utensils and only tea, coffee, and water to drink.
Location
Location
Small room
Very good experience, very friendly reception, breakfast different from what we are used to, nice room, only the bathroom was a bit old, otherwise very friendly, we asked them for a taxi to the airport everything perfect and on time
Very good experience, very friendly reception, breakfast different from what we are used to, nice room, only the bathroom was a bit old, otherwise very friendly, we asked them for a taxi to the airport everything perfect and on time
It was at a great location and the staff was very helpful, especially Kristina
It was at a great location and the staff was very helpful, especially Kristina
Some of the facilities like the bathroom and toilet were not up to the mark
Clean and above all the perfect location
Clean and above all the perfect location
The hotel was wonderful and quiet. The staff were also very hospitable. The hotel's location is excellent—close to all tourist attractions and a tram station. Thank you; hopefully, we will visit again.
The hotel was wonderful and quiet. The staff were also very hospitable. The hotel's location is excellent—close to all tourist attractions and a tram station. Thank you; hopefully, we will visit again.