Vientiane Neighborhood
Located in the heart of Vientiane, the hotel provides easy access to local attractions and the vibrant city atmosphere.
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Vientiane, LA
Crowne Plaza Vientiane by IHG
Samsenthai Road Chanthabouly District
5 stars
About this hotel
Luxurious Accommodation Crowne Plaza Vientiane offers 198 well-appointed rooms and suites blending traditional Lao charm with modern amenities, ensuring a comfortable stay for both business and leisure travelers. Relaxation and Recreation Guests can unwind by the outdoor infinity pool, stay active at the 24-hour fitness room, or indulge in a rejuvenating spa treatment in one of the five private rooms. Dining and Entertainment Savor international cuisine at the on-site restaurant or enjoy refreshing drinks at the Elephant Lounge. Ready to experience the perfect blend of luxury and convenience at Crowne Plaza Vientiane? Book your stay now for an unforgettable experience!
Highlights
Premium Guest Comfort
Enjoy well-appointed rooms and suites, along with personalized service designed to ensure a relaxing stay.
Luxury Amenities and Dining
Relax by the outdoor infinity pool, indulge in spa treatments, and savor international cuisine at the on-site restaurant.
Facilities
- Parking
- Free Parking
- Swimming pool
- Valet parking
- Outdoor pool
- Accessible parking
- Parking garage
- Pool with view
All 91 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Terrace
- Garden
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Sauna
- Dry cleaning
- Breakfast in the room
- Massage services
- Spa/wellness center
- Sun terrace
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Concierge service
- Kid meals
- Snack bar
- Public transport tickets
- Kid-friendly buffet
- Outdoor furniture
- Sun loungers or beach chairs
- Picnic area
- Wine/champagne
- Airport drop off
- Airport pick up
- Coffee Shop on site
- Fruits
- Spa/wellness center services
- Beauty Services
- Fitness/spa locker rooms
- Personal trainer
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Breakfast takeaway containers
- Key card access
- Broadcast Live sport events
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 12:00 PM
Accessibility
42.86 accessibility score
- Cane accessible
- Elderly accessible
- Electric wheelchair accessible
- Wheelchair accessible
- Visually accessible
- Wheelchair and scooter accessible
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness9.0
Generally described as clean and well maintained; one reviewer noted rooms were cleaned every two days and another mentioned a carpet issue.
- Service9.9
Consistently praised across reviews—friendly, helpful and attentive staff, specific mentions of concierge assistance and named staff who enhanced the stay.
- Location9.0
Described as close to Vientiane centre and convenient to the airport; one reviewer noted it is about a 20-minute walk to tourist spots.
- Room Quality9.5
Rooms described as spacious, modern and comfortable with good beds and bathrooms; high-quality furnishings noted.
- Amenities9.6
Strong amenities highlighted: large pool with bar service, high-quality SPA, restaurants, poolside service and nearby Starbucks.
- Value for Money8.7
Generally good value for room and breakfast; some guests found drinks and certain food items expensive, though spa treatments were noted as affordable.
- Food and Beverage9.7
Food and breakfast repeatedly praised as 'fantastic' and 'delicious'; restaurant service singled out positively.
- Overall Experience9.8
Overall excellent experience with numerous recommendations and repeatable positive remarks; only minor issues (keycard, pool hours, occasional cleaning frequency) mentioned.
Guest reviews
The spa, the pool, the food, the comfortable room... everything is excellent and the service is kind.
The spa, the pool, the food, the comfortable room... everything is excellent and the service is kind.
The stay was pleasant, very good breakfast and very friendly staff.
The stay was pleasant, very good breakfast and very friendly staff.
I have nothing to complain about
We liked the gym, breakfast and the pool/spa
We liked the gym, breakfast and the pool/spa
The view of a building under construction and the noise. The wifi that was not working due to an issue with the operator... Room price a bit high for a country like Laos