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Beirut, LB
Lancaster Raouche Hotel
Australia Street- Raouche, Beirut
4 stars · Guest score 8/10
About this hotel
Luxurious Boutique Hotel Near Ramlet Al Bayda Beach Modern Amenities : Enjoy a state-of-the-art gym, a relaxing spa with sauna, and complimentary airport transfers. Stylish Accommodations : Indulge in rooms with flat-screen TVs, air conditioning, and the option for a spacious living room. Culinary Delights : Delight your taste buds with Lebanese and international cuisine at our two restaurants, and unwind with drinks at the cozy English bar. Experience luxury and convenience at Lancaster Hotel Raouche. Book now for an unforgettable stay!
Facilities
- Parking
- Valet parking
- Private parking
All 63 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Airport shuttle
- Safety deposit box
- Tour desk
- Soundproof rooms
- Ironing service
- Car hire
- Dry cleaning
- Breakfast in the room
- Currency exchange
- Daily housekeeping
- Shuttle service (additional charge)
- Concierge service
- Kid meals
- Snack bar
- Kid-friendly buffet
- Airport shuttle (free)
- Wine/champagne
- Airport drop off
- Airport pick up
- Fruits
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Thermometers for guests provided by property
- Breakfast takeaway containers
- Mobile app for room service
Check-in & checkout
- Check-in
- 02:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness6.1
Multiple reviews mention poor cleanliness, including smells and dirty rooms.
- Service9.6
Staff were described as nice, helpful, and responsive despite issues.
- Location10.0
Locations mentioned as good, with proximity to shops and services.
- Room Quality6.6
Room quality mentioned negatively, with issues like old furniture and smell.
- Amenities7.5
Limited amenities reported; concerns about renovation and equipment failure.
- Value for Money7.1
Value for money questioned due to cleanliness and overall condition.
- Food and Beverage9.0
Food quality praised, especially in the terrace restaurant.
- Overall Experience8.1
Mixed feelings expressed; some positive aspects but major complaints overshadowed.
Guest reviews
Location
Location
Nothing
Its location
Its location
The lack of cleanliness, carpeted floors, unpleasant smell, there is a concrete wall covering the view from the bedroom, very old tv and the terrace door was hard to close because its needs repairing, no kitchenware nor a kitchen sink, the refrigerator doesn’t work
Everything they are cooperative ! The staff are perfect and they always smile they speak well its the first but not last
Everything they are cooperative ! The staff are perfect and they always smile they speak well its the first but not last
Nothing
Nothing
The worst open buffet for hotel breakfast ever.. the staff are nice but it seems things are not under their control... the suite's beddings were not changed during a 4-day stay!! The value is much higher than the services provided