Nearby Attractions & Vibe
Situated in Tankah III, with easy access to private beach and lush gardens, guests can explore the tranquil surroundings and enjoy seaside activities nearby.
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Tulum, MX
Cielo Maya Beach Tulum
TanKah III, Mza 3, Lot. 36
4 stars · Guest score 8.8/10
About this hotel
Stunning Sea Views and Relaxing Gardens At Cielo Maya Beach Tulum, indulge in the breathtaking views of the sea from our outdoor pool and terrace. Relax amidst the lush garden surroundings and savor a delicious meal at our restaurant or unwind with a drink at the bar. Luxurious Rooms and Modern Amenities Each air-conditioned room at our hotel is elegantly furnished with a flat-screen TV, coffee machine, and a private bathroom featuring plush bathrobes and slippers. Stay connected with complimentary WiFi available throughout the property for your convenience. Private Beach Paradise and Exciting Activities Explore our private beach area perfect for snorkeling and kayaking, or opt for a thrilling adventure with car hire services accessible on-site. With a 24-hour front desk to assist you, make the most of your stay at Cielo Maya Beach Tulum. Book your seaside escape now at Cielo Maya Beach Tulum for an unforgettable experience!
Highlights
Service & Comfort
Staff are noted as fantastic and helpful, with spacious rooms and thoughtful amenities ensuring a relaxing stay.
Distinctive Amenities & Dining
Outdoor pool, terrace views, private beach area, and on-site restaurant and bar offer hotel-style relaxation with memorable meals.
Facilities
- Parking
- Free Parking
- Swimming pool
- Private parking
- Outdoor pool
- Street parking
- Pool with view
- Kids' pool
- Pool cover
All 94 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Terrace
- Garden
- Laundry
- Luggage storage
- Fishing
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Ironing service
- Car hire
- Breakfast in the room
- Massage services
- Packed lunches
- Games room
- Snorkelling
- Spa/wellness center
- Darts
- Sun terrace
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Shared lounge/TV area
- Board games/puzzles
- Shuttle service (additional charge)
- Beachfront
- Special diet menus - on request
- Snack bar
- Kids' outdoor play equipment
- Indoor play area
- Private beach area
- Public Bath
- Outdoor furniture
- Sun loungers or beach chairs
- Picnic area
- Wine/champagne
- Sun umbrellas
- Airport drop off
- Airport pick up
- Coffee Shop on site
- Fruits
- Shallow end
- Spa/wellness center services
- Beauty Services
- Beach
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- Delivered food - securely covered
- Thermometers for guests provided by property
- Breakfast takeaway containers
- Mobile app for room service
- Themed dinner nights
- Happy hour
Check-in & checkout
- Check-in
- 03:00 PM – 09:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.1
Issues with unpleasant odors and maintenance were noted.
- Service9.6
Staff was described as fantastic and helpful.
- Location8.6
Nice location but the bumpy road access was a concern.
- Room Quality9.1
Spacious rooms and beautiful views were highlighted.
- Amenities9.1
Good amenities like pools and kayak availability.
- Value for Money8.6
Had some concerns about the breakfast and service value.
- Food and Beverage8.1
Breakfast was described as very basic and lackluster.
- Overall Experience9.6
Despite some flaws, the overall stay was enjoyable.