Houston, US

Hyatt Place Houston NW Vintage Park

20330 Tomball Parkway

3 stars · Guest score 8.7/10

About this hotel

Luxurious Amenities Hyatt Place Houston NW Vintage Park offers an array of luxurious amenities, including an outdoor swimming pool, fitness centre, and a shared lounge and terrace. Guests can also enjoy free WiFi, a restaurant, and a bar during their stay. Comfortable Accommodation The hotel rooms are designed for comfort and convenience, featuring air conditioning, a flat-screen TV, and a private bathroom with free toiletries. Guests can relax in a cozy seating area and rest peacefully on quality bed linen. Convenient Services Guests can start their day with a delicious buffet or continental breakfast. The hotel also provides an in-house snack bar, a business area, and a 24-hour front desk with multilingual staff, ensuring a convenient and enjoyable stay. Book your stay at Hyatt Place Houston NW Vintage Park for a memorable and relaxing experience.

Highlights

Houston Neighborhood

Located in the vibrant Vintage Park area, close to local attractions and lively shopping and dining options.

Guest-Centric Service

Enjoy a comfortable stay with 24-hour multilingual front desk service, free WiFi, and cozy, well-equipped rooms.

Relaxing Amenities

Unwind in the outdoor pool, fitness center, and shared lounge, or dine at the on-site restaurant and bar.

Facilities

  • Parking
  • Free Parking
  • Swimming pool
  • Private parking
  • Outdoor pool
  • Accessible parking
  • Street parking
  • Fence around pool
All 56 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Business center
  • Heating
  • Terrace
  • Family rooms
  • Pets allowed
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Bar
  • Fax/photocopying
  • Facilities for disabled guests
  • Meeting/banquet facilities
  • Non-smoking throughout
  • Designated smoking area
  • Shared lounge/TV area
  • Wheelchair accessible
  • Snack bar
  • Toilet with grab rails
  • Lower bathroom sink
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Wine/champagne
  • Sun umbrellas
  • Coffee Shop on site
  • Visual aids: Braille
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Key card access

Check-in & checkout

Check-in
03:00 PM
Check-out
12:00 PM

Accessibility

35.71 accessibility score

  • Cane accessible
  • Elderly accessible
  • Electric wheelchair accessible
  • Wheelchair accessible
  • Wheelchair and scooter accessible

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.0

    The cleanliness was mentioned positively but overshadowed by severe service issues and complaints about moldy bathrooms.

  • Service9.3

    Some staff were friendly and accommodating, but a significant experience with rude service affected overall sentiment.

  • Location8.5

    The location was convenient for events but subject to noise from the freeway.

  • Room Quality8.0

    Room quality was noted to be clean but noise issues reduced satisfaction.

  • Amenities9.5

    The hotel offers a bar, pool, and gym, contributing positively to the overall experience despite some complaints.

  • Value for Money8.4

    Some complaints about pricey lobby snacks detracted from perceived value.

  • Food and Beverage9.5

    Breakfast and bar offerings were consistently praised by multiple reviewers.

  • Overall Experience8.5

    Mixed experiences with cleanliness and service, but the amenities and food were strong positives.

Guest reviews

Everything

Everything

Imen · 10/10
Bao · 9/10
Charlene · 9/10

Pool, breakfast and comfortable bed

Pool, breakfast and comfortable bed

N/a

Powell · 10/10

Room spaciousness

Room spaciousness

THE BREAKFASTS EVERY DAY ARE THE SAME.

Natalia · 10/10
Evgeniia · 10/10

Helpful, friendly, and professional staff! We checked in on short notice after having first booked at another hotel, which proved to be substandard in person. Having stayed at this Hyatt before, I knew how great it was and kicked myself for not booking our stay there originally. Upon arrival we were warmly greeted by Sheena, who assisted in checking us in. The staff is always friendly/helpful, the breakfast buffet is a tasty variety of food in a clean, attractive setting. Unfortunately, I don't know the name of the sweet lady in charge of breakfast, but in watching her, I could tell she took pride in what she was doing⭐️ This Hyatt will be my first choice for all future travels to the area!

Helpful, friendly, and professional staff! We checked in on short notice after having first booked at another hotel, which proved to be substandard in person. Having stayed at this Hyatt before, I knew how great it was and kicked myself for not booking our stay there originally. Upon arrival we were warmly greeted by Sheena, who assisted in checking us in. The staff is always friendly/helpful, the breakfast buffet is a tasty variety of food in a clean, attractive setting. Unfortunately, I don't know the name of the sweet lady in charge of breakfast, but in watching her, I could tell she took pride in what she was doing⭐️ This Hyatt will be my first choice for all future travels to the area!

Rosalie · 10/10

Great location Good breakfast Nice guy during the check-in process.

Great location Good breakfast Nice guy during the check-in process.

No housekeeping at all in a 3-day stay Soap was almost empty I had to ask for towels, we were 4 and only a set of 3 towels were at the room.

Zaida · 4/10