Lake Wakatipu Views
Enjoy tranquil surroundings with stunning views of Lake Wakatipu, perfect for relaxation and exploring Queenstown's natural beauty.
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Queenstown, NZ
Sherwood Queenstown
554 Frankton Road
4 stars · Guest score 8.1/10
About this hotel
Eco-Friendly Retreat Overlooking Lake Wakatipu Tranquil Escape with Sustainable Features: Sherwood offers a serene getaway with a bicycle track and vegetable garden, perfect for eco-conscious travelers. Artfully Designed Rooms with Local Touches: Experience refurbished rooms adorned with commissioned artworks and recycled materials, along with NZ organic tea and coffee, and a minibar featuring homemade sodas and local wine. Culinary Delights and Entertainment: Indulge in fresh organic produce from the on-site gardens, paired with natural local wine and craft beer, while enjoying live music performances and wellness activities. To immerse yourself in this unique eco-friendly experience at Sherwood, book your stay now.
Highlights
Comfort and Care
Experience personalized service and thoughtfully designed rooms with local touches, ensuring a peaceful and memorable stay.
Eco-Friendly Dining
Savor organic produce from on-site gardens, complemented by local wines and craft beers, in a setting that celebrates sustainability.
Facilities
- Parking
- Free Parking
- Private parking
- Accessible parking
All 76 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Restaurant
- Business center
- Heating
- Family rooms
- Garden
- Hiking
- Laundry
- Luggage storage
- Express check-in/check-out
- Cycling
- Bar
- Fax/photocopying
- Golf course
- Soundproof rooms
- Facilities for disabled guests
- Meeting/banquet facilities
- Sauna
- Dry cleaning
- Skiing
- Massage services
- Packed lunches
- Games room
- Table tennis
- Ski storage
- Babysitting/child services
- Non-smoking throughout
- Daily housekeeping
- Designated smoking area
- Board games/puzzles
- Concierge service
- Special diet menus - on request
- Wheelchair accessible
- Kid meals
- Snack bar
- Lockers
- Electric vehicle charging station
- Toilet with grab rails
- Evening entertainment
- Lower bathroom sink
- Higher level toilet
- Ski equipment hire on site
- Outdoor furniture
- Picnic area
- Wine/champagne
- Coffee Shop on site
- Outdoor fireplace
- Yoga classes
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- CCTV outside property
- CCTV in common areas
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Live music/performance
- Stand-up comedy
Check-in & checkout
- Check-in
- 03:00 PM – 11:30 PM
- Check-out
- 10:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness6.8
Mixed signals: generally acceptable housekeeping but specific issues reported (mould in a bathroom corner, extractor fan not working) lowered the score.
- Service9.2
Consistently praised: friendly, helpful reception and quick responses to issues; staff and service frequently described as excellent.
- Location9.0
Very positive: close to Queenstown centre/family, great views and convenient for activities; location repeatedly highlighted as a strength.
- Room Quality7.0
Mixed to below-expectation: some rooms comfortable with quality bedding, but multiple reports of uncomfortable beds, dated bathrooms, small/narrow family rooms, noise and poor soundproofing.
- Amenities8.3
Strong amenities overall (on-site Michelin-starred restaurant, private sauna, tablet streaming, good internet radio), though some practical gaps (no in-room TV in some rooms, limited parking).
- Value for Money8.4
Generally seen as good value by several guests; positive mentions of worth and quality dining enhance perceived value despite some room shortcomings.
- Food and Beverage9.5
A clear highlight: excellent restaurant (Michelin recognition), very tasty breakfast and dinner repeatedly praised.
- Overall Experience6.6
Varied: many repeat visitors and strong positives around dining and service, but meaningful disappointments for some (uncomfortable beds, dated bathrooms, noise and shower issues) brought the overall experience down for those guests.
Guest reviews
The sauna was good and the staff helpful
The sauna was good and the staff helpful
No slippers/ no toothpaste and toothbrush in the room
Nice view, bed was fairly comfortable and room had great luggage storage esp for ski bags.
Nice view, bed was fairly comfortable and room had great luggage storage esp for ski bags.
Bathroom is extremely outdated.
Location is great, food is excellent and well-priced
Location is great, food is excellent and well-priced
The rooms were serviced very late in the day. If you went out and came back in the afternoon, they were then serviced while you were there. Rooms are a bit tired now but I see they are in for a revamp shortly. A little overpriced for the accommodation.